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The Palace Hotel Kota Kinabalu

Overview
No 1 Jalan Tangki, Kota Kinabalu 88100 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Reviews (262)
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205 results
Traveller rating
39
77
58
20
11
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LanguageEnglish
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39
77
58
20
11
Show reviews that mention
All reviews main downtown food waste karaoke lounge c unit quiet location minute taxi a small swimming pool standard rooms are no window modern hotel non smoking laksa great pool average stay buffet breakfast noodles deluxe room
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1 - 5 of 205 reviews
Reviewed 2 weeks ago via mobile

It was a blast when we had our NFSC reunion here in The Palace Hotel. The place, people, and food are great. Special mention is given to its clean comfort room. It also has elegant and well-crafted art works to enjoy with.

Date of stay: November 2018
Thank DocHLagon
Reviewed 9 October 2018

There are a heap of people who are not in a position to do backpackers yet can't afford the resorts in order to take themselves' and maybe the kids' on a nice overseas holiday. This is a place that suits that niche. The Palace Hotel...More

Date of stay: October 2018
Thank Grammar1
Reviewed 6 September 2018 via mobile

The room spacious and clean. Ample space for complimentary parking. Check in was easy. All staff are really helpful. Breakfast spread was good. I really love the gym and sauna room. Average stay..Value for money.

Date of stay: May 2018
Thank susilawatii
Reviewed 3 August 2018 via mobile

We really enjoyed our 5 night stay here. There is a nice restaurant which has a very good buffet breakfast & nice evening meals, not the best I’ve ever had but quite ok. Lily the restaurant supervisor was just gorgeous & really made our day...More

Date of stay: July 2018
Thank Tanya L
Reviewed 8 July 2018

Our stay at Palace Hotel was very pleasant , the hotel is very clean ,tidy and comfortable . breakfast was reasonable . The bed was comfortable and clean , the shower warm with plenty of pressure . Although the hotel seems to be isolated this...More

Date of stay: July 2018
Thank LUKESCH2014
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
151
Price range
US$ 40 - US$ 72 (Based on Average Rates for a Standard Room)
Formerly known as
Berjaya Palace Hotel
Also Known As
Palace Hotel Kota Kinabalu
,
The Palace Hotel Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
151
Price range
US$ 40 - US$ 72 (Based on Average Rates for a Standard Room)
Formerly known as
Berjaya Palace Hotel
Also Known As
Palace Hotel Kota Kinabalu
,
The Palace Hotel Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Photos
Traveller (210)
Room & Suite (62)
Dining (32)
Pool & Beach (10)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Ambassador259843
29 September 2017|
Answer
Response from Jadamros | Reviewed this property |
No wild orangutans around Kota Kinabalu. You need to go east to Sandakan or beyond.
1
Vote
PalaceHotelKK
Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
25 September 2015|
Answer
Response from Shanmugam K | Reviewed this property |
Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
0
Votes
Room Tips
"Look for the rooms with the newer split system air conditioners. Our in -room one was a little noisy but..."
Grammar1
9 Oct 2018
Read review
"Not much choice as large tour groups coming and going"
Wurray
30 Apr 2018
Read review
"Great manager"
Chris9800
17 Apr 2018
Read review
"Get a suite and you will be in heaven on earth"
712harithh
3 Dec 2017
Read review
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