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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    1/10/2017 2/10/2017
    US$ 73
    US$ 58
    SAVE US$ 15
    US$ 72
    US$ 73
    Traveller (179)
    Room & Suite (52)
    Dining (28)
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    Overview
    • Excellent19%
    • Very good41%
    • Average28%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Le Meridien Kota Kinabalu
    2,128 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    531 reviews
    #19 of 92 hotels in Kota Kinabalu
     
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Dreamtel Kota Kinabalu
    466 reviews
    #10 of 92 hotels in Kota Kinabalu
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (240)
    Traveller rating
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    1 - 5 of 188 reviews

    Reviewed 5 weeks ago

    Think we got a room here because of a change in flights by Malasia Airlines. We were given a 'Superior' room - which we couldn't see what was superior about it. The room itself was clean but quite shabby and there was only one electrical...More

    Thank usinc
    Reviewed 29 July 2017

    It deserves a better rating than it has. Ok, so the room is'nt as cosy as a hotel room can be but there is a bunch of other places that are far worse than this one with a better rating...the pool is big and is...More

    Thank Jessica N
    Reviewed 21 July 2017 via mobile

    I stayed at the Palace hotel in KK for 10 days for my birthday diving holiday. I don't usually go for the big hotels when I travel but thought I'd treat myself this time. I searched for hotels with a pool and came across the...More

    1  Thank WickedGav
    Reviewed 14 July 2017 via mobile

    Pros: 1. clean and spacious rooms 2. non smoking hotel (although you will still see some irresponsible guests puffing within the hotel complex 3. free and ample parking space 4. quiet rooms, away from bustling city with ample of greenery around 5. good buffet breakfast...More

    Thank Nc H
    Reviewed 12 July 2017

    This is my second stay at the palace hotel. and just like my precious stay i find it to be really good with all its green initiative still in place. I stayed in room 501 and to my pleasant surprise the 5th floor was actually...More

    Thank caroldaim
    Le Meridien Kota Kinabalu
    2,128 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    531 reviews
    #19 of 92 hotels in Kota Kinabalu
     
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Dreamtel Kota Kinabalu
    466 reviews
    #10 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$ 41 - US$ 60 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Kota Kinabalu
    • #13 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotels.com, Agoda, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Palace Hotel Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Sabah
    Add Photo Photos
    Traveller (179)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (78)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    .40 km away
     
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    .45 km away
     
    Le Meridien Kota Kinabalu
    2,128 reviews
    .97 km away
     
    Dreamtel Kota Kinabalu
    466 reviews
    .89 km away
     
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    Ask a question
    Questions & Answers
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "ask for the club room. it is really nice."
    Read review
    "Room facing the hill would be great"
    Read review
    "Avoid rooms that have multiple aircon units on each wall next to the window."
    Read review
    "The rooms with windows have good view of city and surrounding trees/plants"
    Read review
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