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Shangri-La's Tanjung Aru Resort & Spa

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3,582 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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Showing 2,836: English reviews
Hong Kong, China
Reviewed 20 November 2013

For the price you pay I would expect the hotel to be impeccable. It wasn't. Check-in: efficient Room: all functioning but the room itself is quite old (carpet and amenities) Health club: spacious Locker room: no jacuzzi was a downer for me...but they had individual bath tubs for soaking...it did the deed but just not convenient enough Breakfast: the worst;...

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Helpful?
Thank jumeirah_queen
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear jumeirah_queen , thank you for your constructive feedback. Your comments are well noted and have been shared with the team for their further improvement. Please accept our sincere apologies for the poor breakfast experience and we will certainly continue to work on improving our products and services in the near future. Thank you again for staying with us and...

Barcelona, Spain
Reviewed 19 November 2013

We stayed two nights and our experience was excellent. The room, service and cleanliness were outstanding. The only negtive factor was a dinner in one of the restaurants that not reach our expectations.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Rafael M
Reviewed 18 November 2013

Wow, where do I start? Actually I have to apologise to your staff if I did not spell their names correctly. What a great place to relax and just do nothing,although we did a few things after 3 days of just relaxing by the pool and being spoilt. I might as well start at the I check in counter. 1)...

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5Thank Altania
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Alton and Tania, thank you so much for sharing your stay experience with us. I am very fortunate to have such a dedicated team and will be sure to share your compliments with all of them. Thank you again for your encouraging comments and we look forward to welcoming you back for another amazing stay in the future! Sincerely,...

Singapore, Singapore
Reviewed 18 November 2013

Had a 5 day/4night mini-holiday en route to/from Europe with my two teenegers . We had a Club Room which is well worth the extra for the shorter vacation to avail of the afternoon teas , evening drinks and food 4.30-8.30 and the more private club breakfast facilities . Staff were all very nice and helpful . Only downside is...

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Helpful?
Thank vincentreardon
Sydney, Australia
Reviewed 17 November 2013 via mobile

Having spent nearly 4 weeks travelling around Malaysia and staying in a wide variety of accommodation, we chose this Shangrila to treat ourselves on the very last night. This is right up there with the best of them, interesting all the Shangrila's are so different. However we also tried the Rasa Ria and that wins out slightly for us -...

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Thank David O
UK
Reviewed 16 November 2013

We've just arrived back after a whistle stop tour of KL, Sabah and Langkawi. We stayed here for three nights in total following on from the Rasa Ria. Completely different hotel with a different ambience. This is an older hotel, and the differences in bedroom proved it. After the initial shock and asking for another clean as the carpet needed...

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1Thank Micky8hoy
Reviewed 15 November 2013

The hotel is mid way from airport & town, either way takes less than 10 min. The best thing is the hotel has a private pier, a pleasant 10 min walk from the main building, so it is a great hotel if you want a quick getaway. The hotel is pretty dated, though renovated recently. Our room is on the...

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Helpful?
1Thank Viv Y
Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Viv Y, thank you for your constructive feedback. Your comments are well noted and we will continually work to improve the efficiency of our service and the authenticity of our Chinese cuisine . Thank you for staying with us and we look forward to your next visit! Sincerely, Craig Powell General Manager

Sydney, Australia
Reviewed 15 November 2013

We had a suite (king in main bedroom) and 2 singles brought into the lounge/dining for the kids. We paid for an upgrade as the king and sofa we had in the package would have been very uncomfortable and squishy (the sofa was for 1 child only). The suite we upgraded to was definitely worth it. The pools are amazing...

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Helpful?
Thank Greenlizzie
Johor Bahru, Malaysia
Reviewed 14 November 2013

fast and efficient check in and check out , room provide superb sea view , all staff are friendly and well groomed . staying here with mine girlfriend , it gave us an unforgettable memories . Thank you shangri-la tanjung aru and keep it up !!!

Review collected in partnership with shangri-la.com
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Thank Johnsonchan916
Kuala Lumpur, Malaysia
Reviewed 13 November 2013

Great place to relax and de-stress. We try to make this place as one of our to-do-list and it feels like home. I will recommend this place to everybody especially family with younger children due to the water play area and other facilities.

Review collected in partnership with shangri-la.com
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Thank Anne G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: ₹ 12,307 - ₹ 24,550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Hotwire, Shangri-La Hotels and Resorts, Travelocity, Expedia, Booking.com, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a sea-facing balcony room and orientate towards westerly direction - the sunsets were invariably spectacular”
gazbro2017, 20 Apr 2017 | Read review
“Take advantage of the Club lounge facilities for a quiet evening after a busy day sightseeing.”
382kenw, 15 Apr 2017 | Read review
“Some rooms are being refurbuished. Check before you book. Sea views are the best.”
Barnaby04, 12 Apr 2017 | Read review
“Pay extra for Kinabalu Club Floor for best location and facilities.”
tuanton, 11 Apr 2017 | Read review
“One of the suits overlooking the marina right at the end of the third floor was amazing!”
Vishburger, 8 Apr 2017 | Read review
5 of 5