We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Shangri-La's Tanjung Aru Resort & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Shangri-La\\
Shangri-La's Tanjung Aru Resort & Spa
Panoramas (28)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,406 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,719: English reviews
Valencia, Spain
Reviewed 2 days ago NEW

This is a very good hotel in a wonderful location right on the edge of the South China Sea and on the outskirts of Kota Kinabalu. We had a club room overlooking the sea and would highly recommend this as an option. The club perks are worth the price and the staff there are excellent, special mention to Ling Ling,...

 Report
Helpful?
Thank David B
Perth, Australia
Reviewed 2 days ago NEWvia mobile

Top quality hotel in stunning setting. We upgraded for access to Kinabalu club lounge it's a great place to have breakfast and serves alcohol and snacks from 4.30-8.30pm Pool and the grounds of hotel are neat and tidy. Adult area of pool was never that busy. We went into kk a few days by taxi it cost 30mr we preferred...

 Report
Helpful?
1Thank Millveiw
Singapore, Singapore
Reviewed 6 days ago NEW

This is one of the rare hotels where we can enjoy both sunrise over the mountain and sunset over the sea. I appreciate the Hospitality of the hotel staff through out the hotel. Dinner at Peppino's restaurant was excellent.

 Report
Helpful?
1Thank nagalli
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear nagalli, Thank you so much for this lovely review. It's always a pleasure to read about wonderful holiday adventures. We look forward to welcoming you back again soon. Until then, safe travels always and happy holidays! Your sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Lahore
Reviewed 1 week ago NEW

If you wish to enjoy the nature, sea, calmness than it is the best place. You will find one of the best sunset, plenty of activities within the hotel premises. Good restaurants but try local cosines and flavours. Good place for relaxing vacations.

 Report
Helpful?
1Thank MubasharBashir
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear MubasharBashir, Wow!, thank you so much for this amazing review and for your recommendation, MubasharBashir! Looking forward to welcoming you back. Until then, safe travels always and happy holidays! Your sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Reviewed 1 week ago

The rooms were lovely, and very clean. We loved out bed, it was very very comfortable and we slept so well throughout our stay. The hotel grounds were beautiful and well taken care of. There is a big pool area, with a kids pool and an adult pool. No swim up bar in the adult pool though. The buffet breakfast...

 Report
Helpful?
1Thank Susheel Kaur Dh... J
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Susheel Kaur Dh... J, Thank you so much for your comments here. We truly appreciate your feedback and compliments and are happy to see that you had enjoyed your time here. We will certain look into the prices as per your suggestion. We all look forward to welcoming you back soon. Until we meet again, safe travels always and...

Reviewed 1 week ago via mobile

Over the years I have visited many countries to view the sunset and to date the best that I have ever sèen is at Tanjung Aru. The pictures that I am attaching speaks better than what I can describe in words. Watching the sunset is not an easy task as much will need to depend on the weather on the...

 Report
Helpful?
Thank David G
Claudina W, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear David G, Thank you for your lovely review and for giving us full rating. We'd love to see your photos of the sunset! If you are posting them on social media, can you tag us #ShangriLaTAH ? We hope to welcome you back again soon. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications...

Keningau, Malaysia
Reviewed 1 week ago

To whom it may concern, My husband and I have been waiting for this as our 3yo son loves your pool during our last visit in May for a friend's baby shower. Unfortunately, our recent stay was unpleasant & it has shaken our belief in your hotel ability to provide polite service by certain hotel staff. It all started with...

 Report
Helpful?
Thank Sharon S
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Sharon S, I read your review with much concern. Can you kindly contact me personally as we would like to begin immediate investigations into these matters? You can contact me at email address tah@shangri-la.com. I look forward to hearing from you soon. Thank you. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu

Dartford, United Kingdom
Reviewed 2 weeks ago

We chose this hotel because of the location and we were not disappointed although the hotel does need refurbishment which they are addressing by doing extensive work but we didn't let it spoil our holiday. The hotel staff were helpful and polite and could not do enough for you and the grounds are beautiful, rooms clean and all other areas...

 Report
Helpful?
2Thank Adam B
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Adam B, Thank you for taking the time to write this review of the resort. We are happy to hear that you had enjoyed your stay here and will definitely take your suggestion into serious consideration. We hope to see you again soon. Until then, safe travels always and happy holidays! Yours sincerely, Claudina Wong Director of Communications Shangri-La's...

Singapore
Reviewed 2 weeks ago

The hotel looks a bit old however the service quality provided by some of the staff had made our 4 days 3 nights trip a memorable and unforgettable ones. Thank you Ms Heilivia, Ms Charlene, Mr Baharom, Mr Chris, Mr Andrew and Mr Daniel. Job well done to you guys and please continue with your good work :)

 Report
Helpful?
1Thank Kimlgk
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Kimlgk, Thank you so much for this lovely review. We are really happy to hear that you had had a memorable stay here. I will convey your message to Heilivia, Charlene, Baharom, Chris, Andrew and Daniel... I am sure they will be delighted to read this! Until we meet again, safe travels always and happy holidays. Yours sincerely, Claudina...

Al Khobar, Saudi Arabia
Reviewed 2 weeks ago

The official website says this is a luxury 5-star resort, but it falls short of such a claim. Having stayed in a good number of hotels making such claims, this hotel comes low down the list. What lets it down is the very poor attention to detail and staff that cannot multi-task. The staff are lovely and friendly, but if...

 Report
Helpful?
1Thank Superpear
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Superpear, Thank you for taking the time to write this comprehensive review of the Resort. Please allow me to sincerely apologize to you for what sounds like a frustrating experience. We are sorry for the inconveniences you had encountered during your recent stay here. Please rest assured that your comments will be brought up to the relevant team for...

3,498 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2946)
Viewed
Hotel & Grounds (641)
Viewed
Room/Suite (369)
Viewed
View from Room (265)
Viewed
Dining (149)
Viewed
Pool/Beach Area (469)
Viewed
Business Centre/Function Rooms (12)
Viewed
Family/Play Areas (29)
Viewed
Bathroom (58)
Viewed
2:31
Videos (2)
Viewed
Other (952)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (530)
Viewed
Amenities (138)
Viewed
Beach (12)
Viewed
Infinity Pool (47)
Viewed
Kinabalu Wing Executive Seaview Suite (56)
Viewed
Kinabalu Wing Seaview Room (41)
Viewed
Dining (115)
Viewed
Tanjung Wing Seaview Room (34)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
2.4 km away
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
25.1 km away
Shangri-La’s Rasa Ria Resort & Spa
4.3 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 89 in Kota Kinabalu
1,905 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#4 of 89 in Kota Kinabalu
1,202 reviews
19.0 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#13 of 89 in Kota Kinabalu
1,198 reviews
5.4 km away
Hotel Eden54
Hotel Eden54
#2 of 89 in Kota Kinabalu
1,101 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: ₹ 11,980 - ₹ 27,547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Priceline, HotelTravel.com, Odigeo, Travelocity and Asiatravel.com Holdings so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Tanjung Aru Resort & Spa staff and other travellers.
56 questions
Ask a question

See all questions (56)

Questions? Get answers from Shangri-La's Tanjung Aru Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford it go for the club package with the sea view.”
 of 5 bubbles davidbM3347YQ, 7 Dec 2016 | Read review
“Choose a room on second floor!”
 of 5 bubbles jennifersS2743YX, 20 Nov 2016 | Read review
“Ask for the Sea or the Mount Kota Kinabalu view, depending on your preference.”
 of 5 bubbles thumpa28, 17 Nov 2016 | Read review
“Ask for a room on the ground floor as it will go out straight onto the gardens”
 of 5 bubbles 723LauraM, 13 Nov 2016 | Read review
“All rooms have good views as you could have a sea view or mountain view”
 of 5 bubbles chriskeeno52, 11 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay