We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Klagan Regency

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
The Klagan Regency
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

823 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Klagan Regency
See the most recent reviews
Showing 705: English reviews
Hong Kong, China
Reviewed 5 June 2011

1. This hotel is just a couple years old but we found a lot of things broken, e.g. tap, shower handle, walls, door, etc, etc. 2. Dirty bath towel with a black shoe print which was totally disgusting and unacceptable. 3. We needed to wait for housekeeping to send us stuff 30 mins almost everytime. 4. Air-conditioning is not working...

 Report
Helpful?
Thank bueno01
An Accor traveller
Murray Bridge
1 review
Reviewed 5 June 2011

 Report
Helpful?
Thank An Accor traveller
An Accor traveller
Kota Kinabalu
1 review
Reviewed 4 June 2011

 Report
Helpful?
Thank An Accor traveller
A TripAdvisor Member
Sandakan
1 review
Reviewed 31 May 2011

Room is beautiful and cosy BUT uncomfortable with see through toilet. However, its an experience i would not forget . It is comfortable to be able to wash after using the toilet with the flexible pipe. Bed is comfortable to sleep in, not lumpy. Room air condition is regulated to our desired temperature. View is excellent. Night is not noisy,...

 Report
Helpful?
Thank A TripAdvisor Member
A TripAdvisor Member
Goomeri
1 review
Reviewed 30 May 2011

An excellent Hotel it would have to be one of the best we have stayed in during our travels, although a long way from the city centre all shopping was adjacent to the hotel and excellent resturants were also close by, had a really good time.

 Report
Helpful?
Thank A TripAdvisor Member
A TripAdvisor Member
Hong Kong
1 review
Reviewed 23 May 2011

Staff are very helpful, one of them even leaded us to the shuttle bus area which is quite far away if you visit the shopping mall for the first time. Room is spacious and clean. One disadvantage is they only have wired internet in room, wifi only available in public area. And had to struggle with the time table of...

 Report
Helpful?
Thank A TripAdvisor Member
sydney, australia
Reviewed 20 May 2011

Not paying that much but you compromise on a normal standard novotel. Couldn't give us 2 room keys, room had no bath so we moved to a room with a bath but no windows. you need 2 keys b/c they use smart keys Have a smoking area in the breakfast area that's in the same open space as the non...

 Report
Helpful?
Thank ososumi
A TripAdvisor Member
Kuching, Sarawak, Malaysia
1 review
Reviewed 18 May 2011

We paid for an executive room (with breakfast) and were pleased to be upgraded to the suite. We had chosen an executive room to enjoy club-class facilities. To our disappointment, the club-class did not come with coctails, only wit mocktails. If we had known that, we would not have bothered with club-class. Further, every breakfast, we had the embarrassment of...

 Report
Helpful?
Thank A TripAdvisor Member
Kuching, Malaysia
Reviewed 18 May 2011

This was my first stay at Novotel, and I must congratulate you for good customer service, professionalism, and friendliness. The breakfast buffet was superb although I didn't get to try all of it. The staff are helpful and friendly. And one lady staff at the Sundeck Pool (forgot her name, but she's a Dusun) even took time to converse with...

 Report
Helpful?
Thank dinahsam77
Kuching, Malaysia
Reviewed 16 May 2011

Booking Novotel 1Borneo Kota Kinabalu cause I am the Accor member and find a good deal Mystery Surprize promotion. I booked a Club room and under this promotion saying 2nd night is 50% off & a suprise gift is waiting for my upon check in.. But in fact when I check in, I found -- The Mystery urprize really caught...

 Report
Helpful?
1Thank wkh128

279 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (265)
Viewed
View from Room (7)
Viewed
Room/Suite (85)
Viewed
Dining (10)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (14)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
0.1 km away
Grand Borneo Hotel
Grand Borneo Hotel
#57 of 89 in Kota Kinabalu
333 reviews
9.0 km away
The Klagan Hotel
The Klagan Hotel
#11 of 89 in Kota Kinabalu
283 reviews
6.7 km away
The Palace Hotel Kota Kinabalu
The Palace Hotel Kota Kinabalu
#25 of 89 in Kota Kinabalu
212 reviews
Show Prices
Show Prices
Show Prices
9.7 km away
Oceania Hotel
Oceania Hotel
#20 of 89 in Kota Kinabalu
161 reviews
8.5 km away
Hotel Shangri-La Kota Kinabalu
Hotel Shangri-La Kota Kinabalu
#12 of 89 in Kota Kinabalu
377 reviews
7.7 km away
Hotel Eden54
Hotel Eden54
#2 of 89 in Kota Kinabalu
1,101 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 

Additional Information about The Klagan Regency

Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: ₹ 2,469 - ₹ 4,648 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Priceline, Booking.com, Travelocity and Hotels.com so you can book your The Klagan Regency reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel
The Klagan Regency Kota Kinabalu, Sabah
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Klagan Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one which faces the road for a better view.”
 of 5 bubbles jeremyt875, 26 Nov 2016 | Read review
“Ask for higher floor unless you want to see roofs...”
  • Roofs
 of 5 bubbles zhiyibb, 21 Nov 2016 | Read review
“If you are coming with a car, do not stay at this hotel. Unless you need the exercise.”
 of 5 bubbles 751hanafia, 4 Sep 2016 | Read review
“Spacious room with good view”
 of 5 bubbles kia5, 29 Jun 2016 | Read review
“we went with trip a deal so you get what they give you”
 of 5 bubbles howie1802014, 20 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay