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Palm Garden IOI Resort City

TripAdvisorUS$ 41*
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09/04/2017 10/04/2017
1 room 2 adults 0 children
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US$ 41*
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Palm Garden IOI Resort City
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109 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 3 days ago NEWvia mobile

IOI Palm Garden Resort City is a huge development encompassing a shopping mall, hotels, residences and a golf course. Nicely designed with lots of green. The mall is designed well. The golf course is stunning and Le Meridien hotel has good sized rooms.

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Helpful?
Thank The Yum L
Singapore
Reviewed 2 weeks ago via mobile

There is a chalet feel to the place. If this place gets a facelift with the existing friendly and helpful staff, it will be amazing. There is variety in the breakfast buffet. Room is extremely spacious and clean. Comfortable king size bed. Yes furniture is old, but you just need to get used to it and you'll have a great...

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Helpful?
Thank DitaPerry
marcomPGH, Public Relations Manager at Palm Garden IOI Resort City, responded to this review

Dear Ms Ditta Perry Thank you for staying with us at Palm Garden Hotel recently and your lovely comments. We are pleased to share that the hotel is undergoing some processes renovations and refurbishments in the rooms, event halls and even the landscaping in coming months. We do hope to welcome you here again in the near future. Thank you

Nottingham, United Kingdom
Reviewed 3 February 2017

I stayed at this hotel for 3 Days 2 Nights in January 2017. My room was on the 1st floor and it has its own balcony. The room is spacious with a lot of space to move around but other than it is obvious that the facilities in the room are quite old. Our toilet got a bit of clogging...

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Helpful?
Thank EydaABakar
Kuala Lumpur, Malaysia
Reviewed 28 January 2017 via mobile

- Stayed just one night, price quite okay as compared to other hotels in putrajaya. - Environment is a bit quiet - Staff who waited at lobby doesnt seem to be helpful, just saw me carrying luggage but no help offered. - Rooms okay but the furniture is quite old, bathroom too, lack of modern touch - Aircondition works perfectly...

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Helpful?
Thank natasya5
Reviewed 10 January 2017

Can understand why some guests are unhappy, but I found the place restful and quiet. Reception: Plain, old fashioned feel in the lobby, the cafe was being renovated so it felt forlorn. The staff were friendly and accommodating. Room: spacious, got basic equipment such as the kettle, iron, hair dryer. I kind of like the old fashioned, homey feel, with...

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Helpful?
Thank XD77
Singapore, Singapore
Reviewed 8 December 2016

I stayed 1 night in November 2016, we are a group of 3 person (3 rooms Booked) . Upon reaching air con not working and waited long 1 hour to get attended after many reminders to room service. Toilet bowl noted with filthy stains (see the photo graph). Rooms are spacious even it is old, cleanliness is lacking. poolside is...

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Helpful?
Thank TravelMakri
marcomPGH, Public Relations Manager at Palm Garden IOI Resort City, responded to this review

Dear Sir/Madam Warm greetings from Palm Garden Hotel, IOI Resort City! Thank you for staying with us recently in November and your valuable feedback. We truly apologize for the poor services and condition of air cond during your stay. Please be assured that we striving to improve our services everyday. We would also like to share that the rooms will...

Kuala Lumpur, Malaysia
Reviewed 1 December 2016 via mobile

Words cant describe how disappointed i am with this hotel, not only my room reeks of cigarette smell, the shower came off so in order for me to take a shower i'll have to use the tap....dont get me started on the flush.... Despicable. I requested for a change of room or atleast fix the issues above, their reply was...

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Helpful?
1Thank Kristine G
Kuala Lumpur, Malaysia
Reviewed 30 November 2016

The hotel is situated near Putrajaya away from the hustle and bustle of Kuala Lumpur. The rooms are relatively spacious.There is a gym but it is in a deplorable condition.The swimming pool is poor and people get into the pool fully clothed.No clothing rules really and no lifeguard.The spa and business centre is hardly functioning.The coffee house is average though...

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Helpful?
Thank mohaniyer50
marcomPGH, Public Relations Manager at Palm Garden IOI Resort City, responded to this review

Dear Mr Mohaniyer Warm greetings from Palm Garden Hotel, IOI Resort City! Thank you for staying with us recently and your valuable feedback. We truly apologize that your stay had not been up to expectations and assure you that rectifications are under proposal stages now for improvements on the rooms, gymnasium and more. We are pleased to share that the...

Kuala Lumpur, Malaysia
Reviewed 29 November 2016 via mobile

Rundown hotel,no tv channel in my room,room & hotel need renovation,noisy aircond & smelly chiller... The only good thing is spacious room, large swimming pool,near to putrajaya & cyberjaya, mall just stone throw away with cinema,bowling alley & more...

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Helpful?
Thank Syarfix
marcomPGH, Public Relations Manager at Palm Garden IOI Resort City, responded to this review

Dear En Syafix Warm greetings from Palm Garden Hotel, IOI Resort City! Thank you for staying with us recently and your valuable feedback. We truly apologize that your stay had not been up to expectations and assure you that rectifications are under proposal stages now for improvements on the rooms, television and more. We are pleased to share that the...

Malaysi
Reviewed 28 November 2016 via mobile

Checked In 28/11/2016 Will Check out 01/12/2016 Booking - Traveloka (full) Chk in - Fast Room - Rundown, smelly, needs major refurbishment Cleanliness 3/5 Staff friendliness 4/5 I wish I could change hotel

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Helpful?
Thank C400D

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
On the fringes of the city of Putrajaya, lies Palm Garden Hotel, a 4-star resort hotel nestled in 330-acres of scenic and lush IOI Resort City. The resort is strategically located 5-minutes from the heart of Putrajaya Administrative centre, 30-minutes from Kuala Lumpur and the Kuala Lumpur International Airport, Sepang. The hotel sports 151 tastefully furnished rooms surrounding a courtyard, 5 dining outlets, 11 multi-function banquet rooms and a host of recreational activities including Tranquility Spa. ... more   less 

Additional Information about Palm Garden IOI Resort City

Address: Putrajaya 60520, Malaysia (Formerly Palm Garden Hotel)
Region: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range: ₹ 2,356 - ₹ 3,862 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palm Garden IOI Resort City 3.5*
Number of rooms: 151
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Questions & Answers

Questions? Get answers from Palm Garden IOI Resort City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at a higher floor as the music from the courtyard cafe is quite loud sometimes”
 of 5 bubbles EydaABakar, 2 Feb 2017 | Read review
“no comments , not recommend”
  • room
  • room
  • seat with stains
 of 5 bubbles TravelMakri, 7 Dec 2016 | Read review
“Choose a room closer to the lift as the rooms are dispersed and it takes quite a walk to the lift”
 of 5 bubbles mohaniyer50, 30 Nov 2016 | Read review
“If you are just transiting through, any room will do.”
 of 5 bubbles oons2015, 23 Nov 2016 | Read review
“Stay next door in the Marriot”
 of 5 bubbles 397petec, 17 Aug 2016 | Read review
5 of 5
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US$ 41* /night
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Prices are for 1 room, 2 adults
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