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Royale Chulan Penang

Traveller (660)
360
Panoramas (33)
Dining (124)
Certificate of Excellence

About

Location
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Value
Certificate of Excellence
Royal Chulan Penang in Penang brings sparkle to the core zone of the UNESCO Heritage site in George Town. Travellers to Penang can look forward to staying at this new heritage property. Located at Weld Quay area, the Royale Chulan Penang is a blend of classic period charm with the very best in contemporary comforts. Close to commercial district area and the historic port which helped Penang to flourish in the 18th Century, Royale Chulan Penang is a great place to explore a city full of history and culture. Part of the hotel housed beautifully restored and lavishly refurbished building where it is within easy reach to all major historic sites along the Heritage Trail of Penang. Guests can experience the glamour, contemporary luxury and an uncompromising service. Complemented by the existing colonial architecture, the hotel brings you back in time. The hotel The Hotel offers a full range of luxury services and amenities, from tastefully appointed restaurants and generous meeting facilities.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Classic
HOTEL CLASS
891Reviews
1,115Photos
27Q+A
100Room tips
Traveller rating
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Popular mentions
+1
When we checked in to the hotel, we were upgraded for free to one of the executive suites on the top floor which has its private dining room. The suite was magnificent and the service was impeccable. Also had a view of the ocean from the balcony. Great breakfast buffet served
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We booked this for just one night as its so close to where we needed to catch the early ferry to Langkawi. It's really just a 5 minute walk, but it's also close to Little India and the Clan Jetties. I didn't really have any expectations about the view, but we had a view of the
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Nice, big, clean rooms and good breakfast. Central location and nice staff. I would have liked a bit more view from the room though - looked straight into the backside if the postoffice, which wasn't so interesting. But overall good value for money.
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Response from RoyaleChulanPenang, General Manager at Royale Chulan Penang
Responded 1 week ago
Dear Andreas6919, Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback during your recent stay with us. We are indeed happy to hear that you found our rooms and facilities favourable and that you found the location of our hotel convenient during your stay. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away from the hotel. I am sure you had a good time walking around the old George Town heritage area. We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice. Kind Regards, Philip D. Theseira General Manager
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A good hotel with a pleasant stay. The hotel is situated in Georgetown with all the places of interest nearby. We stayed in the hotel and walked to most places. The breakfast buffet was decent and the staff was friendly
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Response from RoyaleChulanPenang, General Manager at Royale Chulan Penang
Responded 1 week ago
Dear Anshul A, Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback on your recent stay here with us during your visit to Penang. We are glad that you found the location of our hotel convenient during your stay and hope you had the time to visit the heritage trails nearby. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We do hope that you will recommend the hotel to your family and friends. Thank you once again for your kind patronage to Royale Chulan Penang! Kind Regards, Philip D. Theseira General Manager
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The room is spacious and comfortable although views from the rooms are less than desirable. Music can be heard from nearby club at night so if you are a light sleeper this might be a problem. Location is good as it's walking distance to many things in Georgetown. Wide selection
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Response from RoyaleChulanPenang, General Manager at Royale Chulan Penang
Responded 2 weeks ago
Dear heimanis, Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback on your recent visit to the hotel! We are glad that you found the location of our hotel convenient during your stay and we do hope you had the time to visit the nearby heritage trails. We are truly sorry to hear about your experience with our staff during your stay with us. Feedback given on our shortcomings are very important especially from our guests which can only help us to improve and do better when it comes to service. Please be rest assured that your feedback has been brought to the attention of our management and steps to identify the staff concerned has already been done. We will also ensure that a refresher training will be given to all staff to ensure that such situations do not recur in the future. It is indeed disappointing that we missed several opportunities to impress you and we deeply regret the frustrations that you endured as a result. Thank you in advance once again for your kind understanding and I hope that you will return to Royale Chulan Penang again and give us the chance to serve you better for your forthcoming visit. Kind Regards, Philip D. Theseira General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRoyale Chulan Penang
The Royale Suite at Royale Chulan Penang
Professional photo exclusively commissioned by TripAdvisorRoyale Chulan Penang
The Deluxe Suite at Royale Chulan Penang
Professional photo exclusively commissioned by TripAdvisorRoyale Chulan Penang
The Penang Studio Suite at Royale Chulan Penang
Professional photo exclusively commissioned by TripAdvisorRoyale Chulan Penang
The Deluxe Room at Royale Chulan Penang
Dressing area outside bathroom
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12345693
Is there any dedicated parking area for hotel guest?
Yes, we do have a multi-storey carpark available for hotel guests.
1 vote
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Yes, about the hairdryer cant recall an iron but I am pretty sure reception would be able to give you one.
0 votes
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Hi, I think the sauna is at least free of charge. Did not notice any indor pool, just used the outdoor one. Very nice.
1 vote
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As long as you are on the port side, there is no noise at all from the clubs. The Clubs are just opposite the main entrace in front of Bank Of China. So just make sure your room is on the port side.
1 vote
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Does the hotel have joint/connected room for a family of 5 with 2 teenagers?
I'm not sure. They do have a family suite but not sure how many it holds, but I'm sure they also have connecting rooms. I would suggest emailing the hotel directly to inquire.
1 vote
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123456
"Executive suites at the top floor"
"We had a room on the 4th floor."
"I will not be coming back, bad choice for me to stay here"
"Fifth floor is quiet and overlooks the pool."
"Room with a harbour view is recommended."
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PRICE RANGE
US$ 59 - US$ 97 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Royale Bintang Penang
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
180
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