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Cititel Penang

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Cititel Penang
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1,028 Reviews from our TripAdvisor Community

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There are newer reviews for Cititel Penang
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Showing 884: English reviews
Malaysia
Reviewed 13 March 2013

Good location, Good breakfast but small gym and small swimming pool. Room are just nice for business traveller and a couple (MAX). They had a Japanese restaurant which looks pretty good but didnt have a chance to try as there are too many good street food in Penang to enjoy! Line Clear Nasi Kandar is within 5 minutes walk from...

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Helpful?
1Thank KevinSJP
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. It is indeed a delight to know that you have enjoyed your stay with us. My team members and I look forward to welcoming you back to Cititel Penang on your next visit and our sincere thanks once again for sharing your experience with us. Best wishes for a great weekend ahead. With...

singapore
Reviewed 5 March 2013

reservation staff was bad. no free internet, if we want use internet we need to pay. the food breakfast was good. i stayed on 1706 n 1709 really good room to see view. security staff more helpful than reservation staff maybe cos reservation staff not from malaysia cos reservation staff speaking with singlish.

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Helpful?
Thank amazinggirls
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for taking the time to write and am glad to note that you liked our breakfast and our rooms on the higher floor. I am pleased to share that all our guests are accorded with complimentary WIFI access for two persons per guestroom, unless the reservations is booked through a travel...

Kuala Lumpur, Malaysia
Reviewed 4 March 2013

Slap bang in the middle of Georgetown so lots of great food and sights within easy walking distance. The room was a bit dated, but it was very clean so appeared well looked after. There were no drinks in the mini-bar (despite a RM100 deposit being taken) and there was no in-room safe which I would have expected from a...

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Helpful?
Thank mapmanish
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am very glad to note that you have enjoyed your recent stay with us you and Thank You for the positive comments of my team members. It is always very heartening to know that my team members have provided our guests with a totally fulfilling stay. Regret to know that our Standard...

nelspruit
Reviewed 3 March 2013

cant really say anything bad about this hotel, room service excellent, breakfast excellent, pool small, gym tiny, buffets and lunches all reasonable. helpful front desk if you planning something, nice restaurants in the area and on the bus routes so quite easy to get arround. nowhere near the beach although the ferry and clan jetties just a 15min walk. nice...

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Helpful?
Thank filip l
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang! It is indeed very heartening to know that you have enjoyed your stay with us at Cititel Penang. We truly appreciate your kind comments about our hotel facilities and yes, many of our guests are pleasantly surprised at how convenient it is to move around from here for shopping, dining and even sight-seeing,...

Reviewed 28 February 2013

Nice hotel, really friendly and helpful staff, good but dated decor-especially in the bathrooms. Smells of stale smoke in lobby but not in rest of the rooms. Indoor unheated pool is reasonable but not big enough for laps. Tiny gym almost unusable-one broken bike that couldn't be used, one treadmill that was ok but always seemed to have a waiting...

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Helpful?
Thank Theadventuresofme
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for taking the time to write and hope that you had a good trip home. Your kind comments are most appreciated, especially that of our team - Thank You. I apologise that our gym and indoor pool were not up to your expectations; we are presently working on the repairs of...

Dublin, Ireland
Reviewed 24 February 2013

This is a very nice hotel for the price. Its in a good location for sightseeing as you can walk to most of the local sights. The staff are friendly and very helpful at all times. Rooms are comfortable and buffet breakfast has good variety. There are lots of good restaurants and bars nearby. The only issue I had was...

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Helpful?
Thank orac53
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. It is most heartening to note that you have enjoyed your stay here and thank you for your positive comments about our services, facilities and location. I appreciate your taking the time to share your experience at Cititel Penang and my team and I look forward to welcoming you back soon. With kind...

Värmdö
Reviewed 23 February 2013

Nice hotel with very good location. Ask about room high up the music and sounds from the street can be distracting. Friendly staff. Clean and comfortable rooms. Many nice restaurants and bars just outside the hotel. 10 minute walk to little india and other landmarks.

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Helpful?
Thank camreser
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for taking the time to share your positive review of our hotel and I am glad to note that you have had a wonderful stay with us in Penang. Your kind and gracious comments of our hotel services, facilities and location are greatly appreciated – thank you. Wishing you a great...

Courbevoie, France
Reviewed 21 February 2013

We are traveling with a 7months old baby. So we asked for higher floor room facing the E&O Hotel (sea view) to avoid any noises from the street. Room is OK with what we had paid for. Basic, clean and affordable. We took Deluxe Room bcoz we want to have the deposit safe box. Wifi is initially set up for...

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Helpful?
1Thank Hazz H
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for your positive comments about your recent stay with us and am glad that our Deluxe Rooms were to your liking. I am truly appreciative of your kind words about our services and facilities and have shared them with my team here. I am sorry to hear of the WIFI connectivity...

Kuching, Malaysia
Reviewed 14 February 2013

great hotel. famous red garden hawker stall just round the corner. free island hopping bus just opposite the hotel (bus stop no 7). opposite road side god lots of souvenir n hawker food. one thing... cannot find a supermarket around here. need to walk 30min to komtar for supermarket.

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Helpful?
2Thank phineyeo
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Ms Yeo Selamat Sejahtera from Cititel Penang! It is indeed very heartening to know that you and your family have enjoyed your recent stay with us at Cititel Penang. We truly appreciate your gracious comments of our hotel, which is great motivation to us all and THANK YOU very much for the high score of 98/100 you accorded us...

Reviewed 13 February 2013 via mobile

Stayed here for 2 nights with my wife and we were happy for what we paid for. The location is good as its close to the big shopping centres and a lot of food places. Staff were ok however i must say the bell boys were really good in particuler gabriel. Hes very knowledgable and can provide you with lots...

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Helpful?
1Thank Juseph
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang and I trust that you had a good trip home. Thank you for your kind review on your stay at Cititel Penang and your compliments for our Bell Service team – I have shared your kind comments with Gabriel with much pride. My team and I are delighted to know that you had...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 3,272 - ₹ 5,301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
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Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#8 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
13 questions
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Questions? Get answers from Cititel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on floor 28, quite and non smoking room”
 of 5 bubbles sowmyaa2017, 9 Mar 2017 | Read review
“city view room”
 of 5 bubbles rajasekhark_13, 6 Mar 2017 | Read review
“Room on the high floor facing the sea is more relaxing”
 of 5 bubbles lmakk109, 10 Jan 2017 | Read review
“Request for sea view room”
 of 5 bubbles seaton188, 31 Dec 2016 | Read review
“Room 1615 very high floor for non smokers and with good seaview”
 of 5 bubbles KiKi2148, 28 Dec 2016 | Read review
5 of 5