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Cititel Penang

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Cititel Penang
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1,035 Reviews from our TripAdvisor Community

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There are newer reviews for Cititel Penang
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Showing 891: English reviews
Darwin
Reviewed 8 May 2013

Second stay at Cititel hotel. Quite like the location and rooms however had concerns over 2 things this time. First, my credit card was charged by the hotel on the day of booking not the day of arriving at the hotel - difference of 3 months. Bad form! On check in, the young lady was adamant she take a copy...

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Helpful?
1Thank juroDarwin
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for writing and it is with regret to learn of the less-than-positive experience of your recent stay with us. Please accept my sincere apologies for the shortcomings by our team members; re-training sessions on handling such issues have been done for the staff concerned and please be assured that such incidents...

Inuvik, Canada
Reviewed 6 May 2013

my girlfriend and i stayed here for 3 nights and were not disappointed. while the rooms are slightly dated, this can easily be overlooked. in general, the rooms are nice/clean and the staff was friendly and very helpful. compared to other hotels in penang, the prices here are quite reasonable. it is right across the street from an amazing night...

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Helpful?
Thank Brent M
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for deciding to stay with us during your recent visit to Penang. I am so glad to note that you had an enjoyable time and thank you for your kind comments on our hotel facilities and services – they are truly appreciated. Thank you very much for your recommendation and my...

DEVONPORT
Reviewed 6 May 2013

I was staying in Penang for 3 days and picked this hotel for its location and I was not disappointed - the hotel is on Jalan POenang and on the main bus route and easy walking distance to most places on Georgetown. Convenience store across the road and trishaws at the end of ther drive way - good hotel at...

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Helpful?
1Thank BROUGHTYLASS_10
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. It is indeed very heartening to know that you have thoroughly enjoyed your stay in George Town and with us at Cititel Penang. My team and I truly appreciate your kind comments about our hotel and look forward to welcoming you back to stay with us on your next visit. With kind regards,...

Washington DC, District of Columbia
Reviewed 1 May 2013

We travelled to Penang for a short trip and stayed at the Cititel Penang for one night. Value and location is why we picked this hotel and we weren't disappointed. After travelling overnight we arrived into Penang in the morning. After a half hour and US$15 taxi ride from the airport, we entered the luxurious and well appointed lobby of...

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Helpful?
Thank fia000
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Thank you for taking the time to share your positive review of our hotel and I am glad to note you had a wonderful stay with us in Penang. Your kind and gracious comments of our hotel services, facilities and location are greatly appreciated – thank you. Please accept my apologies for our...

Kuala Lumpur, Malaysia
Reviewed 30 April 2013

We took a taxi from the Penang International Airport to the hotel (about 45 minutes) using coupon system, with the cost of RM45. The check-in/out processes were smooth. Once we arrived in the afternoon, we were greeted by the staffs. They were polite and helpful. They took the effort in helping us to weigh our luggage prior heading to the...

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Helpful?
Thank Xin-Fang
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. Reading your review was indeed a great way to start the new month! Thank you for your kind and gracious comments of our staff and services – I am indeed very happy that you had a delightful time in Penang and that we have exceeded your expectations during your stay here. It is...

Lethbridge, Alberta, Canada
Reviewed 25 April 2013 via mobile

We were pleasantly surprised when checked in, the room was a tad bit small but not a problem. It was very clean, bed was comfortable, and the best part is they had every toiletry and necessity you can think of supplied (bathroom). We didn't pay much for the 3 night stay so we weren't expecting to find razors, q-tips and...

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Helpful?
Thank CheryllHart
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang and I hope that you had a pleasant trip home. It is indeed very heartening to know that you have enjoyed your stay with us at Cititel Penang. We truly appreciate your kind comments about our hotel services and facilities and have shared them with my team, especially the Front Office and Bell...

Kuala Lumpur, Malaysia
Reviewed 23 April 2013

Hello traveller friends! This time i would like to share my stay at Cititel, Georgetown. For those who wants to visit this town, i would recommend all of u to stay at this hotel. It is suitable for family, couples and business traveller. As my review title indicates, this hotel is located in the middle of Georgetown. By walking, you...

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Helpful?
Thank Kfk K
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am thoroughly delighted to know that you have enjoyed your recent stay at Cititel Penang and thank you for taking the time to share your experience with us. It is always gratifying to know that we have exceeded your expectations during your stay with us and your appreciation is great motivation to...

Singapore, Singapore
Reviewed 21 April 2013

I stayed here for 3 nights from 18th-21st Apr. Deluxe ocean view room was clean, pleasant, with all the basic facilities and big enough for 2 people. Staff was friendly, knowledgeable and efficient. We arrived at 1230am and we managed to get our keys to our room within 5mins! The staff did provide good tips on how to move around...

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Helpful?
Thank cryn79
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Mr Yeo Selamat Sejahtera from Cititel Penang. Thank you for your positive review of our hotel during your recent stay with us. It is indeed wonderful to know that you have enjoyed your stay here and thank you for taking the time to write. Thank you for your kind comments of our Front Desk team, especially Calvin. I will...

Kuala Lumpur, Malaysia
Reviewed 14 April 2013

I stayed here for just one night on 12th March. Room was pleasant - clean, with all the basic facilities. The surprise was the breakfast buffet - which is included in the room rate. Not only was there basic coffee, but mocha, expresso, cappucino - you name it! There was Japanese food, Chinese, Malay, bread and to my delight, blue...

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Helpful?
1Thank Adelina I
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Cik Adelina Selamat Sejahtera from Cititel Penang. Thank you so much for writing in to share your thoughts – I am very happy to note that you have had a most enjoyable stay here and have thoroughly enjoyed the buffet spread during your stay. Thank you so much for your kind and gracious comments about our service and facilities....

Los Angeles, California
Reviewed 14 April 2013

Stayed here for 3 nights, loved it. We had an ocean view room. We didnt eat here, so cant give you a review of their breakfast buffet. There is a great restaurant across the street that many of the guests who did not eat breakfast at the hotel goes to. Great food! Great price! The only negative thing I have...

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Helpful?
1Thank snoops888888
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Guest Selamat Sejahtera from Cititel Penang. I am delighted to note that you have enjoyed your stay here in Penang – your positive comments of our hotel services, facilities and location are most appreciated. Thank You. Please accept my sincere apologies for the delay in the setting up the extra bed in your room – I would like to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 3,361 - ₹ 5,430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
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Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#8 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
14 questions
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Questions? Get answers from Cititel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the upper floors for a good view.”
Lloyz, 26 Apr 2017 | Read review
“Non-smoking rooms available”
Andrew_BeMyGuest, 17 Apr 2017 | Read review
“We were on floor 28, quite and non smoking room”
sowmyaa2017, 9 Mar 2017 | Read review
“city view room”
rajasekhark_13, 6 Mar 2017 | Read review
“Room on the high floor facing the sea is more relaxing”
lmakk109, 10 Jan 2017 | Read review
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