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Cititel Penang

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Cititel Penang
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1,033 Reviews from our TripAdvisor Community

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Showing 889: English reviews
Kota Kinabalu, Malaysia
Reviewed 23 February 2017 via mobile

Nice 4 star hotel.room is clean.recommended for family stay.staffs helpful sa well.good location at penang street and short walking distance to town and heritage places.near to public transport such as bus and taxi.

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Helpful?
Thank hoday
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you very much for choosing to stay with us on your recent visit and my team and I are most grateful for your kind and positive review on Trip Advisor. We are indeed pleased to hear that you appreciated your clean room, our helpful staff, our hotel...

Sydney, Australia
Reviewed 17 February 2017 via mobile

The hotel is well located close to shops and eating places. Parking facilities are good and the hotel staff at the reception were polite, efficient and helpful. The supply of room needs such as coffee and creamer was sparse.

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Helpful?
1Thank Clement F
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for staying with us on your one-day visit to Penang. My team and I are most grateful for your kind review, and we are glad you appreciated the nearby shops and eating places. I'm most pleased to hear that you liked our parking facility...

Kuala Lumpur, Malaysia
Reviewed 17 February 2017

I've stayed in both a smoking and non-smoking floor/room. Both times the room and hallway smells a tinge of ole smokey flavour. The room, bed, and everything in the room is ok. Wifi is slow during evening when everyone is back in the room, other times, it is ok. Toilet is refurbished, not the most tasteful job. Pool is small,...

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Helpful?
1Thank ninoamigo
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. My team and I would like to thank you for staying with us during your recent holiday visit to Penang. We are indeed grateful for your kind review as with our guests' constructive comments, we are given the chance to improve on our facilities and services to ensure...

Reviewed 1 February 2017 via mobile

Who gave this hotel 4 stars? Everything is super old! No mirror full body. No proper hairdryer. Bathtub with scratches and looks like someone been chopping meet with axe in there ha-ha :) old sink old windows. Hotel needs refurbishment. Hotel staff is weird, cleaner tried to come in the room and was very persistent even after my mom put...

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Helpful?
1Thank Anya B
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. First and foremost, my team and I would like to extend our sincere appreciation for choosing to stay with us on your recent holiday visit to Penang. I would like to thank you for sharing your honest views with us pertaining to your stay. However, it is with...

Reviewed 30 January 2017

This review is long overdue as we have stayed at Cititel Penang on a number of occasions. Clean accommodations Simple and casual dining available - breakfast spread has a nice - wide selection of items to chose from. Staff polite - professional and always make you feel welcome. We have two favorite properties in Penang (both polar opposites of style...

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Helpful?
Thank HD-CMC-1969
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. First and foremost, I would like to personally extend my sincere appreciation for your kind and continuous support for Cititel Penang. My team and I are most grateful to have received such commendable comments from you and your views are indeed a great motivation to all of us...

Singapore, null, Singapore
Reviewed 19 January 2017

We the Night birds, enjoys music & hawker food of Penang. 20 of us, took a 2 minutes walk diagonally across the hotel. Waa La, smack in the middle is a stage with singers & live (one man keyboard player). Unless you are gamesome for some fun, this location can be rowdy, the singers do not mind their languages &...

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Helpful?
Thank Texan C
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. My team and I would like to extend our heartfelt thanks for staying with us on your visit to Penang. It is with much delight to hear that you had a fantastic time here and had joyful night outings whilst staying with us in the city. We are...

Malaysia
Reviewed 18 January 2017

A nice property to stay. Good location and walking distance for food and small shopping. Located at a busy area and quite busy at night as well. Rooms and toilets are bright and clean. Breakfast spread is good.

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Helpful?
Thank Jeremiah L
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for staying with us during your visit to Penang, and my team and I would like to also thank you for your kind and positive review on Trip Advisor. We are glad to hear that you found our hotel to be a nice property...

SLC
Reviewed 17 January 2017 via mobile

Four of us spent 2 nights in 2 rooms; hotel was able to give us exactly what we needed which was adjoining rooms on a non-smoking high floor, 1 with 2 single beds and the other with 1 double bed (which was actually king sized), by recommending we get the deluxe corner room and the deluxe room next door, which...

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Helpful?
Thank Traveler65
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for choosing to stay with us during your visit to Penang during the Chinese New Year season, and my team and I greatly appreciate your comprehensive review on your stay experience and your overall itinerary on your trip to Penang. We are most glad...

Kota Kinabalu, Malaysia
Reviewed 17 January 2017

One of the older hotels in Penang. Great location. Very close to a lot of good food and attractions. It was very easy to walk around and explore the best part of Penang. The pool was great with a sauna and great views.

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Helpful?
Thank DAPHNEW25
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for staying with us during your holiday trip to Penang and my team and I do appreciate your positive review on Trip Advisor. Yes, we have just turned 20 this year and it is indeed a great achievement for us to come this far,...

Melbourne, Australia
Reviewed 16 January 2017 via mobile

Check in was quick, efficient and friendly. Room comfortable and clean and more than value for money. Booked online and therefore expected minimal views... I got sea views . Beautiful. Hotel in excellent location for the heritage sites. Will consider the hotel again.

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Helpful?
Thank Lean L
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you very much for choosing to stay with us during your visit to Penang. My team and I are most grateful for your positive review on Trip Advisor. We are pleased that you found our check-in service to be satisfactory and that our room is clean, comfortable...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 3,368 - ₹ 5,376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
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Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#8 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
14 questions
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Questions? Get answers from Cititel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-smoking rooms available”
Andrew_BeMyGuest, 17 Apr 2017 | Read review
“We were on floor 28, quite and non smoking room”
sowmyaa2017, 9 Mar 2017 | Read review
“city view room”
rajasekhark_13, 6 Mar 2017 | Read review
“Room on the high floor facing the sea is more relaxing”
lmakk109, 10 Jan 2017 | Read review
“Request for sea view room”
seaton188, 31 Dec 2016 | Read review
5 of 5