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Cititel Penang

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979 Reviews from our TripAdvisor Community

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Showing 843: English reviews
Singapore
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 days ago NEW via mobile

The hotel is located within walking distance of many attractions and food. There's a bus stop to board the CAT hop on and off free bus bus stop no.7 just opposite the road. Hotel furnishing, toiletries, towels and bedsheets are clean. Comfortable room. Deluxe Room looks old but the toilet seemed to be refurbished. Staff are friendly and approachable. Breakfast... More 

Helpful?
Thank Pebble_Ultimate
1 review
Reviewed 4 days ago NEW via mobile

Highly recommend this hotel, the buffet breakfast is great, especially the prawn noodles, very delicious. The staff are very friendly and helpful, Red Garden, very big night food court is very near by, very convenient

Review collected in partnership with ASUS 6 Stub App Smartphone

Helpful?
Thank Then L
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The hotel was reasonably prices, compared to others on the location, and strategically located near various restaurants and bars. For all the fun stuff that the island has to offer, it can take roughly 30 mins, but considering the price and the amenities offered, the hotel was quite good. A good spread in their breakfast buffet, with Japanese, Chinese, Indian,... More 

Helpful?
Thank GauravZ6
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from the team of Cititel Penang. Thank you so much for choosing to stay with us on your holiday trip to Penang in October. I'm very grateful to you for sharing your stay experience on Trip Advisor. I'm indeed pleased to learn that you enjoyed the location of our hotel, our reasonable room rate, the... More 

Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

Stayed there one night to attend a function. I couldn't go back to Butterworth as the bridge was closed for international marathon.This is one of the twins Cititel in Georgetown PENANG. Do not confused of the two! Cititel locates conveniently in the famous PENANG road. Plenty of typical mamak food stalls or restaurant nearby. Some operates 24/7. Red garden food... More 

Helpful?
Thank TripMember06152015
Klang, Malaysia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

In Oct16 I had spend 2D1N in this hotel. Normally if I travel to Penang I would stayed somewhere near to the Komtar/1st Avenue, but since it was a last minute plan and I cant get a room at the hotel I used to stayed, I just booked Cititel Penang. My room was at level 5 and the view was... More 

Helpful?
Thank Amy_Amyza
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you for staying with us during your short visit to Penang, and my team and I do appreciate your comprehensive review on Trip Advisor. We are glad to know that you found our hotel location to be strategically located where most of the nearby attractions are just... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Stayed here a couple of times a few years ago, then again. This time the room was a great letdown. It was old, unkempt and had no view whatsoever. I booked a standard smoking room and it had a window that could not be opened....so be warned. There has been no maintenance on this property for abouth 15 years and... More 

Helpful?
2 Thank Geir F
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for returning to stay with us during your recent visit to Penang, and we do appreciate your honest review on Trip Advisor. I had taken note of your comments on our hotel which requires upgrade for certain rooms, however, I wish to inform you... More 

Singapore, Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This hotel is in an excellent location. Right in Georgetown it is walking distance from loads of foods and heritage attractions and shopping. It is a very comfortable hotel. Excellent food in the restaurants and A++ customer service. The staff are a lovely cultural mix of incredibly friendly and hardworking people. The rooms were impeccably maintained everyday. Travelling with my... More 

Helpful?
Thank Merianne82
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you so much for staying with us during your recent visit to Penang. I am truly pleased to have received your full-rating on Trip Advisor and my team and I would like to thank you for your kind support and wonderful review. We are glad to hear... More 

Petaling Jaya, Malaysia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 October 2016

Good location. Walking distance to shopping, local kopitiams (coffee shops) for local food, pubs, bus stops. I felt very safe walking alone and people were friendly and helpful. October can be a little wet but it does not pour the whole day. Can be a little gloomy though.

Helpful?
1 Thank lucy8895
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you for staying with us during your visit to Penang. I'm truly glad to hear that you appreciated our hotel location whereby shopping and local Penang delicacies are located a stone's throw away. It is always a pleasure to know that our valued guests enjoyed a pleasant... More 

Kuching, Sarawak, Malaysia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016

The location, services, room and staffs are great. View from our room is fantastic which overlook the seaside. All our requests are fulfilled. Will definitely stay here again. The housekeeping is really good, we have new towels and tidy rooms everyday. One thing is the air-con is too cold but it's still okay.

Helpful?
Thank JuanLina C
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. My team and I are truly honoured to have you as our valued guest on your recent visit to Penang. We thank you for the remarkable review and for giving us the full rating. It is indeed a great motivation to all of us to learn that you,... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Good for group check ins. The hotel is clean and the lobby is spacious. . Ample sofa to seat plus cooling welcome drinks at all time! The room is clean, has both air cond. and fan. Housekeeping staffs are very polite and everybody smiles and greeted you all time. Room has clean prayer mat and iron and steady iron board.... More 

Helpful?
Thank Azizah A
TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Valued Guest, Selamat Sejahtera from all of us at Cititel Penang. Thank you very much for staying with us on your recent visit to Penang, and my team and I are most grateful for your lovely review, and most of all for your great recommendation. We are glad to know that you found our hotel to be clean and... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies. ... more   less 

Additional Information about Cititel Penang

Address: 66 Jalan Penang, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 3,205 - ₹ 5,455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cititel Penang 4*
Number of rooms: 451
Reservation Options:
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Also Known As:
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Hotel Style:
#3 Spa Hotel in George Town
#7 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Penang staff and other travellers.
11 questions
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Questions? Get answers from Cititel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a safe you need to be in the deluxe rooms.”
 of 5 bubbles Merianne82, 1 Nov 2016 | Read review
“Did not notice, but my room 0623 faces the sea.”
 of 5 bubbles lucy8895, 25 Oct 2016 | Read review
“Higher floor lets you have nicer view.”
 of 5 bubbles , 24 Oct 2016 | Read review
“There is a nice sea view from one aspect, if you like that kind of thing.”
 of 5 bubbles DavidL254, 13 Oct 2016 | Read review
“Room facing the sea.”
 of 5 bubbles wyllwy, 23 Sep 2016 | Read review
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