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Georgetown City Hotel

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406 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Medan, Indonesia
Reviewed 1 July 2016 via mobile

This hotel was named BERJAYA HOTEL before it was changed to current name. It is a pretty old hotel. The room is spacious enough but the carpet is very old and look very very dirty. The good thing about the room is they provide bolsters. Something that hotel seldom provides. There is a swimming pool on the 8th floor. The...

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Helpful?
Thank SusantoWu
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Susanto, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We appreciate your positive comments regarding hotel providing bolsters. We always pride ourselves with seeing to our guest's comfort and our goal is to...

Penang Island, Malaysia
Reviewed 30 June 2016

I have done my baby naming ceremony at your hotel on 25.06.2016 and the preparation made by Mr. Arthur ("the F&B Manager") was awesome. The food and beverages served to all my family member and friends was good. I have a best wishes/feed back from my family members and friend by providing them such a wonderful treat. All the credit...

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1Thank Nathan1204
Petaling Jaya, Wilayah Persekutuan, Malaysia
Reviewed 29 June 2016

great hotel; clean and friendly staff. Strategically placed The hotel is situated at the heart of Georgetown, just 5 minutes walk from a shopping mall. The rooms are well planned . service staff still doing their best to the guest.

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Thank Soh M
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear Soh M, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with both the accommodation and service you experienced at Georgetown City Hotel. We are indeed...

Reviewed 17 June 2016 via mobile

Spent a 2 day 1 night stay here as my band and I had a show in Penang on the 2nd day of our trip. The hotel is quite central with a 7-eleven next door for 24 hour convenience, a small shopping centre which is connected and Gurney Plaza mall only 8 mins walking distance. The staff are quite friendly...

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Helpful?
Thank devonc918
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear devonc918, We are glad that you enjoyed your stay and that you found your room clean and comfortable, we pride ourselves with seeing to our guest's comfort. I am delighted to know that you’ve enjoyed our location and that it allowed you to conveniently reach all the sights you wished to visit. It is of the utmost importance for...

Reviewed 17 June 2016 via mobile

Dn expect much. It's Jz a old hotel which allow u to have ur rest after a day. But it's cheap and service staff still doing their best to make u confer table. Try uber if u guys trying to get to other place. Not to forget around the hotel there had the places call Thai Buddhist temple

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Thank Child S
Abuja, Abuja Capital Territory, Nigeria
Reviewed 6 June 2016 via mobile

The hotel is situated at the heart of Georgetown, just 5 minutes walk from a shopping mall. The rooms are well planned but needs upgrade for luxuries. The wifi signal is poor The restaurant is small and a bit stuffy, but the food is good! Overall, I'd say it's convenient for a day's stay when you have no time for...

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Helpful?
Thank Ahmad S
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear Ahmad S, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We are pleased to know that your overall experience with us was satisfying and that you enjoyed our food and location of the hotel....

Singapore, Singapore
Reviewed 29 May 2016

Walkable distance to the famous New Cathy coffee shop, gurney plaza as well as gurney paragon but old facilities, and the breakfast weren't great. You can hear loud music in the night as there was a nightclub/pub downstairs.

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Thank Kudos16traveller
Kuala Lumpur, Malaysia
Reviewed 23 May 2016

The bathtub have a stains,very old hotel need to renovation. Didn't supply slipper. When we check in told us the WIFI only available in Lobby. In the room have no WIFI. But I search in room, that is a WIFI, the receptions refuse to give me the password.

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Helpful?
Thank chowmk
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear chowmk, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We apologize that you had a poor experience with us. With respect to the conditions present in the room, I have forwarded your comments onto...

New Delhi, India
Reviewed 20 May 2016

The hotel look and feel is very old,the rooms are just ok. The worst is when I asked for Dental Kit they told its chargeable.The hotel is expensive with not the best views or service.I would not recommend this to anyone.The bathroom had stains and wifi never worked.

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Thank Aan1310
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear Aan1310, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms...

Seattle, Washington
Reviewed 18 May 2016

I checked in to Georgetown city hotel on 5/17/16. The room that i was given was yet to be desired. A/C was not working 27C and was not very clean. I ask for a fan and I tried to work will the front desk and I could not get the answer that i wanted. I was about to seek for...

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1Thank jsiu56
devsinghgch, General Manager at Georgetown City Hotel, responded to this review

Dear jsiu56, We are delighted to hear that you have had an enjoyable stay at Georgetown City Hotel. Our goal is to always ensure we provide exceptional service to all our guests. We appreciate your acknowledging our staff and I will definitely pass your comments on our staffs' friendliness, level of service and also their response to your needs, to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Stop Midlands Park, Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 2,663 - ₹ 5,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#13 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
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Jakarta, Indonesia

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Questions? Get answers from Georgetown City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The one near elevator is bigger”
 of 5 bubbles MichelleTjin, 11 Jan 2017 | Read review
“Choose the suites.”
 of 5 bubbles LakhvinderG, 18 Dec 2016 | Read review
“The night view too dark to see, so you might want a lower floor so as to take the stairs instead of waiting a long time for the lifts”
  • The view from our room
 of 5 bubbles 546neelie, 18 Dec 2016 | Read review
“There have sea view and shopping mall nearby.”
 of 5 bubbles Sharon_Kheoh94, 2 Dec 2016 | Read review
“Ask for sea view room... It worth seeing.”
 of 5 bubbles ummusaadahzubir, 16 Nov 2016 | Read review
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