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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
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    Lowest prices for your stay
    5/11/2017 6/11/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$ 77/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 86
    US$ 66
    SAVE US$ 20
    US$ 86
    US$ 86
    Traveller (947)
    Room & Suite (414)
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    Overview
    • Excellent27%
    • Very good46%
    • Average20%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “traders hotel” (208 reviews)
    “the club lounge” (149 reviews)
    “golden sands” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Sunway Hotel Georgetown Penang
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (1,966)
    There are newer reviews for Hotel Jen Penang by Shangri-La
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    11 - 15 of 1,702 reviews

    Reviewed 2 weeks ago via mobile

    We stayed only one night at the clubroom of this hotel, I would say it is simply fantastic despite of major renovations were underway at its main lobby area. The rooms are all been fully refurbished and it is indeed well worth to spend a...More

    1  Thank OsUhI
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear OsUhI, Thank you for sharing your stay experience in such detail. We are so glad that you liked staying in our club room which offers several benefits for our guest to enjoy. At the same time, we have also noted the areas of service...More

    Reviewed 2 weeks ago

    I have just enjoyed a short vacation in Penang by the end of Sep and stayed in this hotel for 4 nights. As my major planning for this short trip is to appreciate the cultural heritages of the city, I find the Jen Hotel is...More

    1  Thank Leung W
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear Leung W, Thank you for sharing your experience with us. We are so simply delighted to know that you had a great stay and pleased to learn that you enjoyed the convenient location of the hotel which our guest can explore the sightseeing, terminal...More

    Reviewed 2 weeks ago via mobile

    This is a great place to stay if you're on a bit of a budget! The rooms are clean and relatively modern. They have beautiful customer service. It's quite good value for money and they are very friendly! There was construction going on at the...More

    1  Thank Rebecca D
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear Rebecca D, Thank you for sharing your experience with us. We are so glad that we have met expectations in many aspects of the stay. We appreciate the very nice comments on service rendered by our team members and what you highlighted about us...More

    Reviewed 3 weeks ago

    stayed here for 4 days in september, booked a club room so 1 of the benefits is private check in on the club floor, had a room on the higher floors with great views over penang the room was very modern, clean and comfortable to...More

    1  Thank jtsang72
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 2 weeks ago

    Dear jtsang72, Thank you for leaving an awesome review to us. I am happy that you found our newly renovated Club Rooms comfortable and enjoyed the Club lounges. We loved to see your positive comments and most importantly, the excellent service rendered by our team...More

    Reviewed 3 weeks ago via mobile

    The hotel still under renovation, the drop off place for hotel inconvenient. Carpark sign to staircase and lift not clear. Free parking for hotel guest. Hotel room quite noisy, can listen next door TV sound, very bad sound proof. The room only provide one slipper....More

    1  Thank r1cc0_c
    Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 3 weeks ago

    Dear r1cc0_c, Thank you for your review. We are sorry that your stay disturbed by the noise and hotel renovations and we thank you for bearing with us during this period. The comfort of our guest is important to us and we appreciate your feedback...More

    Sunway Hotel Georgetown Penang
    1,442 reviews
    #21 of 87 hotels in George Town
     
    The Wembley – A St Giles Hotel, Penang
    563 reviews
    #18 of 87 hotels in George Town
     
    Armenian Street Heritage Hotel
    599 reviews
    #19 of 87 hotels in George Town
     
    Hotel Central
    12 reviews
    #61 of 87 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 64 - US$ 121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in George Town
    • #8 Family Hotel in George Town
    • #9 Luxury Hotel in George Town
    • #11 Romantic Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Shangri-La Hotels and Resorts, Agoda, Ctrip TA, Booking.com, Cancelon, TripOnline SA, Travelocity, Hotwire, Orbitz, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Traders Hotel Georgetown ,
    • Hotel Jen Penang By Shangri-La George Town
    Add Photo Photos
    Traveller (947)
    Room & Suite (414)
    Dining (89)
    Pool & Beach (42)
    Hotel & Grounds (557)
    Bathroom (70)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sunway Hotel Georgetown Penang
    1,442 reviews
    .46 km away
     
    The Wembley – A St Giles Hotel, Penang
    563 reviews
    .06 km away
     
    Hotel Central
    12 reviews
    .27 km away
     
    Armenian Street Heritage Hotel
    599 reviews
    .61 km away
     
    Nearby Restaurants
    The little kitchen
    68 reviews
    .17 km away
    Saffron Cafe Penang
    11 reviews
    .25 km away
    Chin Bee Tea Restaurant
    17 reviews
    .15 km away
    Oh Sushi
    36 reviews
    .10 km away
    Nearby Attractions
    Upside Down Museum
    495 reviews
    .44 km away
    Penang House of Music
    31 reviews
    .10 km away
    Dark Mansion - 3D Glow In The Dark Museum
    97 reviews
    .42 km away
    Komtar
    651 reviews
    .11 km away
    Ask a question
    Questions & Answers
    Cavin O
    19 October 2017|
    Answer
    Response from OsUhI | Reviewed this property |
    Yes. It has handheld one at WC.
    0
    Votes
    rc77
    11 October 2017|
    AnswerShow all 2 answers
    Response from vykye2000 | Reviewed this property |
    You will need to contact the hotel directly and and ask as it will depend on their hotel policy.
    0
    Votes
    Mei H
    23 August 2017|
    AnswerShow all 11 answers
    Response from HotelJenPenang | Property representative |
    Dear Mei H, Thank you for asking. We are now in the final phase of our enhancement programme on the hotel’s all-day dining restaurant and public spaces are in progress and scheduled to be fully completed by September 2017... More
    0
    Votes
    Room Tips
    "Central Location"
    Read review
    "club rooms"
    Read review
    "Away from lift."
    Read review
    "Facing the opposite hotel (wesley?), can see the bridge n hill afar"
    Read review
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