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Hotel Royal Penang

543 reviews
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Traveller (278)
Room & Suite (123)
Dining (16)
Overview
  • Excellent10%
  • Very good31%
  • Average36%
  • Poor14%
  • Terrible9%
Travellers talk about
“breakfast buffet”(11 reviews)
“noodles”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (543)Write a Review
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1 - 5 of 462 reviews
Reviewed 5 days ago

Stayed there for 2 days on 12-14 Jan. Took 2 rooms. The view was nothing to talk about since we took the lowest category rooms. I liked the room configuration tho. Spacious with ample lighting for working. Toilet was clean. Breakfast was not included in...More

Thank Charles_710717
Reviewed 2 weeks ago

Good instalations BUT durty very durty! bathroom was never cleaned and carpet never vacuumed and we stayed 4 nights 5 days.... Breakfast was terrible!!! practically no fruits and juices were not natural, there were no options others than the ones that only the locals may...More

Thank valentinajmj
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 5 days ago

Dear Valued Guest, First and foremost, thank you for choosing to stay with us recently. We truly value your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and...More

Reviewed 2 weeks ago via mobile

The guest service team on Dec31 2017 is terrible!!! So low quality of operation standard!!! Checked in the wrong group and called customers 'stupid'. Never said sorry!!!! Please do not choose them for your stay. My complaint letter to their GM is nothing. Till now...More

1  Thank Nuch T
Reviewed 2 weeks ago via mobile

We enjoyed our stay with you. The rooms were new and big, the breakfast was okay and the staff was really friendly. However the check in took 30 minutes and the check out 20 minutes. There was only 3 sun beds by the pool and...More

Thank Arja F
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 5 days ago

Dear Valued Guest, First and foremost, we are pleased that you have chosen to stay with us at Hotel Royal Penang during your recent trip to Penang. We have taken note of all your comments pertaining to our product quality and services rendered by our...More

Reviewed 4 weeks ago

I had the pleasure of dining here with my family recently. The buffet spread was decent and was particularly attracted to the array of desserts available. For the price, it was well worth it. Service was okay.. don't really need any service anyway, but they...More

Thank WendyPenang_Malaysia
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 3 weeks ago

Dear Wendy, We are pleased to note that you have had a wonderful stay with us at Hotel Royal Penang during your recent trip here. it is our priority to ensure the best comfort and services is extended to all our valued guests at all...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$ 33 - US$ 79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$ 33 - US$ 79 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (278)
Room & Suite (123)
Dining (16)
Pool & Beach (8)
Hotel & Grounds (118)
Bathroom (32)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SereneXavier
3 January 2017|
AnswerShow all 2 answers
Response from TravelGal_Munich | Reviewed this property |
Yes, they have free WiFi.
0
Votes
poorvikha
25 October 2016|
AnswerShow all 3 answers
Response from Timbermad | Reviewed this property |
i agree. this hotel is quite ok for extra kids. Just dont ask them
1
Vote
Room Tips
"A high quality of buffet food"
Read review
"Very old rooms with lots of funguses in bath tub & wash basin. Bath room and wc very small"
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"Find elsewhere, Not here."
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"The quality and diversity of the "buffet food" is among the best available in Hotels!!"
Read review
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