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Hotel Continental

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Hotel Continental
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186 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Malaysia
Reviewed 14 November 2014

Booked super deluxe room(2 queen bed), but gave us deluxe room(2 single bed) without explaination. Only 1 pillow on each bed how can it be 4pax room? Asked the front desk staff she still said the bed is queen bed. Afterthat the on-duty manager changed the room for us, however the bed is still the same, only difference is 2...

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4Thank jescal0227
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang

Puchong, Selangor, Malaysia
Reviewed 28 October 2014

Friend and I booked a twin sharing bed via online. When we reached the hotel, I had to wait very long even though there is only 1 person ahead of me. While waited i realised none of the staffs answered the ringing phone. Staff was not friendly or pleasant at all. The room was clean and nice but when we...

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2Thank ramesh2312
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang

Trichy
Reviewed 21 October 2014

Nice stay and Warming welcome at reception. The Hotel charges you 100 RM as refundable deposit. For 4 pax there were only 2 coffee mugs kept, we demanded more cups and tea bags. This has to be done by the hotel w.o demanding. Pool is small and of 1.5m depth, you can see nice view of Penang Bridge from pool....

Review collected in partnership with Cleartrip
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Thank Sudharsan K
Reviewed 12 October 2014

I will not ever come back to stay in this hotel anymore.Initially I choose this hotel due to want to try others hotel but it is very disappointing.I would rather stay in other hotel nearby such as Bayview Hotel or Hotel Malaysia. I booked 2 superior rooms,but the room difference is too much.1 room is much smaller and without bathtub,the...

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4Thank WhiteGhostly
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang

Reviewed 29 September 2014

I stayed at Hotel Continental with my family (2 adults 2 kids). First of all we found check in/out to be quite slow. We entered the room and were quite impressed. Some of the decor was a bit old but everything else was ok. The beds were a bit hard. Most nights we had neighbours watching Soccer so they were...

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Thank Ella_Mari
Reviewed 25 September 2014

Kettle leaking, mini bar not working, cold shower even though we ran the hot tap for few minutes (without turning on the cold tap). Inconvenient for ladies without hair dryer & iron. Very noisy. No soundproof. Can even hear next room peeing. No newspaper if booked thru Agoda (mine was thru travel agent??) and even ask for hotel payment when...

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Thank juliaphang
mohdfadzil74, Manager at Hotel Continental, responded to this review

Dear Valued Guest, Appreciated on your review and comments. For your information, our Hotel Management been alert on your review and comments. Therefore, kindly allow us to rectify and forward the result via email. Your satisfaction are our priority. Thank you. Mohd Fadzil Hotel Manager Hotel Continental Penang

London
Reviewed 19 September 2014

This is our business trip and stayed here for a few days last month.The check- in process was satisfactorily fast although it has 200+ rooms. Although we arrived at 12:00 noon, we were already allowed to go to our booked room on 10+ floor. The reception staff members are helpful and friendly, especially on locations of attractions and different cuisines...

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4Thank T S L
Brisbane, Australia
Reviewed 18 August 2014

The Continental saved us when the hotel we had booked months previously had inexplicably cancelled our booking. As it was a long weekend things looked bleak. We got their last room which was huge with great views in two directions. Kingsized bed very comfortable. Staff very pleasant and capable. Location is good. Hotel is getting old but is real good...

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1Thank Kenno2014
London
Reviewed 31 July 2014

We stayed here for a few days in late June this year on Business.The check-in process was quick and the receptionists were helpful and friendly in advising on variouis hot spots and attractions. The double bedroom assigned was good ad the bed is of King size. Beautiful view from the room window as we got the city view and part...

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6Thank T S L
Perth
Reviewed 25 July 2014

PROS Location was fantastic, right in the heart of the main attractions and great restaurants nearby (Red Garden, Jaya etc). The staff tried hard to deliver good service. Cheap CONS The Hotel itself is old and in disrepair. We had plenty of insects in our rooms every night. All the plumbing went through a cupboard in the room that looks...

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2Thank cybacaT

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Continental

Address: 5 Penang Road, George Town, Penang Island 10000, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: ₹ 2,346 - ₹ 3,486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Continental 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Continental Hotel Pulau Penang
Hotel Continental Penang/George Town
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Continental staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better.”
 of 5 bubbles 364terrences, 1 Nov 2016 | Read review
“Find another hotel.”
 of 5 bubbles 958jessg, 8 Oct 2016 | Read review
“wifi is only in the lobby”
 of 5 bubbles jeff1955malaysia, 12 May 2016 | Read review
“Best avoided”
 of 5 bubbles dramitava60, 19 Apr 2016 | Read review
“Get the higher floors and try to get the corner rooms”
 of 5 bubbles amranp, 17 Mar 2016 | Read review
5 of 5