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Impiana Hotel Ipoh

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1 room 2 adults 0 children
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Impiana Hotel Ipoh
Impiana Hotel Ipoh
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423 Reviews from our TripAdvisor Community

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There are newer reviews for Impiana Hotel Ipoh
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Showing 397: English reviews
Kuala Lumpur, Malaysia
Reviewed 6 February 2017

Location near town. Public transport by taxi or uber car. Open space parking and limited. Very friendly staff receptionist and cleaner with genuine smile. Fast check in and check out. Lift available. Room facing nice mountain view. Spacious room with flat TV, iron board and central air conditioner. No remote to controlled the air temperature. Comfort double bed. Can hear...

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Helpful?
Thank mrpotato72
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you very much indeed for the positive comments on the location of our property and in particular your kind words about our employees. For your information, our hotel will be undergoing upgrading soon and slated to complete by Q4 2017. We look forward to welcoming you back to the hotel again. Best regards, Tony Lim

Reviewed 5 February 2017 via mobile

Booked the room on the 3rd of feb, the room was not up to expectations. Bathroom was not clean, I was not able to close the bathroom door. The single light at the room entrance was not fixed properly plus the room was dusty. Bed covers was not clean. Was not able to watch TV. The buffet breakfast was not...

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2Thank Navia C
Kuala Lumpur
Reviewed 4 February 2017

Walked in for a rest after a long day road trip from Kuala Selangor up to Ipoh, we also wanted to escape the long traffic jam down south and this was the nearest hotel available that is within the expected budget (and we expected it to be decent too). However, to our disappointment what's on the outside doesnt seem to...

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Thank WeiLiek
Kuala Lumpur, Malaysia
Reviewed 3 February 2017

Staffs are polite and thats about it.The room is dirty and not keeping well,especilly the toilet is like they never renovate for 30 years.The wall can see fungus every where and dirty stain.Staying at this hotel you can feel the hotel top management are not prepare to maintain the standard,what they want is quick bucks thats all.Dissappointed........

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2Thank gsk007
Kuala Lumpur, Malaysia
Reviewed 31 January 2017

Room condition very bad, dirty. Requested changed 2 room, still very worse in condition, dirty. Wondering how the housekeeping and how them can maintain 4 stars hotel ? Trying to request extra pillow, towel and slipper.... all changeable.... am i at budget hotel?

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1Thank NJay_YK
Hilversum
Reviewed 23 January 2017

This hotel is not worth a penny! There were flies on the food, sticky floors, terrible dirty bathroom, very dirty bedlinen and cushions. There was loud music coming from a disco below. We asked to speak to the manager but it was not possible. We left after one day! That they call it a 4* star hotel is a disgrace!

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2Thank aboikoni
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 13 January 2017 via mobile

Stayed 3d2n. Overall, i enjoyed & i couldnt find anything that's wrong w this hotel. I slept very well at night ( just stayed for sleep).😆 Butttt, as a local. Their so-called best "cucur udang" were dissapointing. Pros 1. Great customer service 2. Comfy bed 3. Breakfast was OK Cons 1. The cucur udang! The worst! How on earth you...

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Thank MsPajura
Reviewed 9 January 2017 via mobile

So firstly I must compliment the front desk staff. Friendly, smiling and efficient at what they do. Check In was easy and hassle free. Room was ok. Big and clean. Some modernisation would be beneficial. But the nightmare starts around 10pm. This is a business hotel and nobody warns you about the nightclub to the side of the hotel that...

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Thank Bhoyritch
Petaling Jaya, Malaysia
Reviewed 29 December 2016

After reading the recent reviews here I am inclined to agree that the condition of this hotel is below average, hence the rating. I suspect the management may be aware and have chosen NOT to read nor reply any comments here on Tripadvisor or any other site. Since I stayed over the Christmas weekend it was nearly impossible to book...

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Helpful?
3Thank Matthew N
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your comments. We have taken note on your comments regarding the physical conditions of the hotel and we are pleased to inform you that our hotel will be undergoing upgrading this year and slated to complete by Q3 2017. Other than that, we are pleased to hear that you were satisfied with our service. We look forward...

Reviewed 28 December 2016 via mobile

Terrible hotel for the price paid!!!!! We took an ''premiere" and a king size bed room? Xtra blanket, xtra pillow n xtra towel are all chargeable! We stayed at 9 floor where there were maintenance works just 1 floor down and no info given! Swimming with murky color water and we just forgo for it. Reception counter with just 1...

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Helpful?
1Thank billy s
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback. Sorry to hear your disappointment. Rest assured the front office issues mentioned will not be overlooked, steps have already been taken to improve our service and facilities. For your information, our hotel will be undergoing upgrading and slated to complete by Q3 2017. We look forward to welcoming you back to the hotel again. Best...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Impiana Hotel Ipoh is the leading business hotel in Ipoh city and preferred medium sized hotel amongst local residents, tourists and international corporate because of our commitment to high international standards of service throughout the hotel. The Impiana Hotel Ipoh, Perak is ideal for both business and leisure travelers with a business club lounge, high speed connectivity, convenience store, modern banquet facilities and great eateries to suit every occasion. ... more   less 

Additional Information about Impiana Hotel Ipoh

Address: 18 Jalan Sultan Nazrin Shah, Ipoh 30250, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 2,133 - ₹ 3,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Impiana Hotel Ipoh 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Impiana Casuarina Ipoh
Hotel Style:
#6 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from Impiana Hotel Ipoh staff and other travellers.
2 questions
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Questions? Get answers from Impiana Hotel Ipoh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room facing the nightclub and chose highest floor to avoid noisy sound from the nightclub”
mrpotato72, 6 Feb 2017 | Read review
“choose a room not facing the main road”
ahliml, 4 Dec 2016 | Read review
“Rooms very spacious.”
947vale, 14 Oct 2016 | Read review
“A room facing the road is preferable to a room facing the pool as the noise from the pool isn't very well insulated.”
CKJmark, 12 Sep 2016 | Read review
“Get rooms away from the main road”
hod799, 26 Aug 2016 | Read review
5 of 5