We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Impiana Hotel Ipoh

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Impiana Hotel Ipoh
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

391 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 367: English reviews
Penang, Malaysia
2 reviews
Reviewed 1 week ago

My first time staying in this hotel Positive :- Breakfast was served in good manner and lots of food chooses. Negative :- Front office (GSA) staff lack of working experience upon check in & check out, Bathroom shower handle broken, Shower plastic sheet with dirty stain, limited Tv channel, Room safe box not functioning, Floor corridor carpet very smelly.

Helpful?
Thank anandkumar7861
Malaysia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Housekeeping and room cleanliness was really bad. Found hair clogged in the shower drain when first entered the room. The carpet and furniture in the room were dusty and dirty. Towels and bedsheets had stains. I even saw the housekeeping guys reuse the same bedsheet for another room, all they did was check that there were no stains on the... More 

Helpful?
1 Thank rjindiano
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback in regards to your recent stay with us. Please accept our apologies for the unpleasant experience and we already taken steps to address these issues. For your information, Impiana Hotel Ipoh will be undergoing refurbishment next year and slated to complete by Q4. Should you be making any future visit to Ipoh, please let us... More 

Travellers are raving about these Ipoh hotels

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2016 via mobile

Hotel is nicely located at the center of township where you can easily access to the nearest restaurant or place of visit. Rooms are clean but abit run down at certain corner of the room..We just want to get a good sleep as the bed comfortable enough..good breakfast n friendly staff...

Helpful?
Thank Dexter C
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

It was a pleasure reading your positive review. Thank you very much for the positive comments on the location of our property and in particular your kind words about our employees as well as breakfast at The Coffee House. For your information, our hotel will be undergoing upgrading next year and slated to complete by Q3 2017. We thank you... More 

Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2016 via mobile

This hotel should be completely scrapped and rebuilt. The entire building is heading towards total dilapidation, with everything about it just above "seedy". The bedroom that I was given was dowdy, dark, old and tired. The fitted carpet had started creeping, the sheets were barely white, the bathroom ceiling eking with mound, the shower head had broken off and not... More 

Helpful?
Thank Daniel M
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for posting a review following your recent stay at the Impiana Hotel Ipoh. We have taken note on your comments regarding the physical conditions of the hotel. Please accept our apologies regarding the issues experienced. For your information, our hotel will be undergoing upgrading next year and slated to complete by Q3 2017. Thank you very much for... More 

Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016 via mobile

Check-in hotel around 6.30pm, none of people (including public ppl) at lobby except one check-in staff. I asked the check-in staff, why no one around and she told me the hotel is full house. When I open the room door, first impression is hotel room very smelly and look old. It is overated as 4* hotel. Regretted to book this... More 

Helpful?
Thank KianKhiang
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback. We are disappointed to hear that your stay was not pleasant. For your information, our hotel will be undergoing upgrading next year and slated to complete by Q3 2017. We hope we will have an opportunity to welcome you back. Best regards, Tony Lim More 

Welshpool, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 October 2016

Lovely hotel, just a little bit away from shops,etc. Would be great if you came with vehicle. Great place to stay for the horse races, if that's what you go to Ipoh for. Breakfast the best ever. Bread tasted like home made, great, pleasant staff.

Helpful?
Thank Val E
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

We appreciate the kind review during your recent stay. Our breads are made in the hotel and many people are raving about it, Impiana Hotel Ipoh is known for providing good quality food. We hope to have the pleasure of welcoming you back soon. Best regards, Tony Lim More 

Petaling Jaya, Malaysia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 October 2016

loved the big king bed.. fit our small family perfectly. Had a leaking problem with the bathroom sink but was quickly fixed by the maintenance guy who even cleaned up the mess instead of just calling housekeeping. Food selection for breakfast was yummy (dimsum, noodle soup) and room service was kind enough to accommodate our request for specific request even... More 

Helpful?
1 Thank Thajunisa
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

It was a pleasure reading your positive review. We are heartened to know that you were completely satisfied with the services and your stay and the team is very grateful for your fantastic comments. For your information, our changing room for swimming pool will be ready soon. We thank you for taking the time to provide the hotel feedback. We... More 

Petaling Jaya, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 October 2016

Booked this hotel in hopes that it is as good as the Impiana Hotel in Kuala Lumpur but was thoroughly disappointed. The hotel had a old (vintage, if you may) look and feel but can be translated as creepy. The outside, reception and restaurant looked ok but when we got to the room it didnt look like what we thought... More 

Helpful?
1 Thank Hanna R
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback. We apologize for the shortcomings and already taken steps to rectify the issues raised. For your information, Impiana Hotel Ipoh will be undergoing refurbishment early next year and it will be completed by Jun. We hope we will have an opportunity to welcome you back. Best regards, Tony Lim More 

Ipoh, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2016 via mobile

A pleasant surprise awaits me upon arrival at the hotel to be greeted by a rather friendly staff. He is the new F&B Manager En. Razak. His unique smile and warm hospitality and with an experienced of over 20 years it was heart warming. With his personal touch into looking at our needs for an international event coming up sometime... More 

Helpful?
Thank Louisthemaestro
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

It was a pleasure reading this great review! Thank you very much indeed for your fantastic comments and scores about our employee. Your positive comments will definitely encourage all to give our best and to strive for excellence in providing the finest to our guests. We thank you for taking the time to provide the hotel feedback. We hope to... More 

Singapore, Singapore
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 September 2016 via mobile

The hotel is really in need of major renovation. Bathroom was so out of shape, stains are everywhere in the bathroom especially on the toilet. Shower curtain looks like those in the sleazy hotel you saw on tv. Whole room only got 1 powerpoint! Stains on bedsheets. TV reception is worse than my home!! It is definitely not worth the... More 

Helpful?
Thank ChrisLee146
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback with regards to your recent stay. We regret to hear the shortcomings and we already making plans for rectification works. Our hotel will be undergoing refurbishment works very soon and slated to be completed in stages. We hope we will have an opportunity to welcome you back. Best regards, Tony Lim More 

193 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (161)
Viewed
Bathroom (27)
Viewed
Room/Suite (52)
Viewed
View from Room (9)
Viewed
Dining (3)
Viewed
Hotel & Grounds (39)
Viewed
Pool/Beach Area (4)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ipoh hotels
1.4 km away
Heritage Hotel Ipoh
Heritage Hotel Ipoh
#43 of 60 in Ipoh
201 reviews
4.3 km away
Symphony Suites Hotel
Symphony Suites Hotel
#10 of 60 in Ipoh
97 reviews
1.4 km away
Tower Regency Hotel
Tower Regency Hotel
#32 of 60 in Ipoh
227 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
WEIL Hotel
WEIL Hotel
#6 of 60 in Ipoh
403 reviews
2.2 km away
Kinta Riverfront Hotel & Suites
4.3 km away
MH Hotels Ipoh
MH Hotels Ipoh
#25 of 60 in Ipoh
103 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Impiana Hotel Ipoh is the leading business hotel in Ipoh city and preferred medium sized hotel amongst local residents, tourists and international corporate because of our commitment to high international standards of service throughout the hotel. The Impiana Hotel Ipoh, Perak is ideal for both business and leisure travelers with a business club lounge, high speed connectivity, convenience store, modern banquet facilities and great eateries to suit every occasion. ... more   less 

Additional Information about Impiana Hotel Ipoh

Address: 18 Jalan Sultan Nazrin Shah, Ipoh 30250, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 2,189 - ₹ 5,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Impiana Hotel Ipoh 4*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Priceline, Agoda, Travelocity, Asiatravel.com Holdings, HotelTravel.com and Fastbooking so you can book your Impiana Hotel Ipoh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Impiana Casuarina Ipoh
Hotel Style:
#5 Luxury Hotel in Ipoh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Impiana Hotel Ipoh staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Impiana Hotel Ipoh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms very spacious.”
 of 5 bubbles 947vale, 14 Oct 2016 | Read review
“A room facing the road is preferable to a room facing the pool as the noise from the pool isn't very well insulated.”
 of 5 bubbles CKJmark, 12 Sep 2016 | Read review
“Get rooms away from the main road”
 of 5 bubbles hod799, 26 Aug 2016 | Read review
“I can't see that there would be good rooms - the suite was a dingy shocker. Stay somewhere else!”
  • Poor paint job
  • Wall and ceiling in the suite
  • Hole in the wall by the bed - dusty wires taped together
 of 5 bubbles WendallKL, 11 Jul 2016 | Read review
“Beautiful View of Ipoh City”
 of 5 bubbles datoZul, 17 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay