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Impiana Hotel Ipoh

ImpianaUS$ 40*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 92*
US$ 40*
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US$ 41*
US$ 41*
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Impiana Hotel Ipoh
Impiana Hotel Ipoh
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425 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Malaysia
Reviewed 4 days ago NEW

Renovation is required for this hotel. Not to mention the old-fashioned design, most of the hotel's facilities are old and required maintanance. The good things are the spacious room plus to the Ipoh city.

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Helpful?
Thank - -
Kl
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017 via mobile

One of very few hotels with SUPERB selection of food! Like omg, im totally impressed! The omelette made on the spot with cheese and chicken cubes, there were cee cheon fan, chi kut teh, baked potatoes, dim sum, pau, all kinds of cereals, roti jala, pasta, nasi lemak , nasi goreng , mee goreng, mee sup, grilled tomatoes with potatoes,...

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Helpful?
Thank Lollalolly
About Hotel's Favourite Review
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

We do appreciate that you have taken the time to write a review about your recent stay with us! We are pleased that you enjoyed your stay with us. We are heartened to know that you were completely satisfied with the services and your stay especially the food that we served. Your positive comments will definitely encourage all to give...

Reviewed 6 days ago NEW

Room is smelly. Towel and bathroom is dirty, with insects on the towel. Air-conditional is not cold enough. It is totally a disaster to stay here as the hotel is still using room key to open the door. The room / door has totally no sound proof. You can easily heard the noise outside the corridor. Provide wifi, but you...

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Helpful?
Thank Kimmanwky
Canton of Geneva, Switzerland
Reviewed 4 weeks ago via mobile

Nothing special about it, except the nice service at the check-in. Lovely and helpful. The rooms are correct, the bed is good and the pillow also. The bathroom ok but rather small. The breakfast is a big buffet, very lively with lots of different foods. The swimming pool is big, outside in a small garden.

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Helpful?
Thank Nyala B
KL
Reviewed 5 weeks ago via mobile

I had high hopes for the hotel being an Impiana brand, but felt terribly let down. Room smelt mouldy, bathroom fittings rusty and old, wifi hopeless, bed linens and towels smell funny, TV blurry, and breakfast was not nice, not tasty at all. Oh, and the phone was not working and informed the reception, but no one fixed it. Regretted...

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Helpful?
1Thank darius73
Kuala Lumpur, Malaysia
Reviewed 7 April 2017 via mobile

It was my worst stay by far. Impiana has always had a good name to me but i had experienced the worst stay on my life. Hotel was old and outdated, pool was lousy, and the worst experience was in the room. I had killed four cockroaches in the room, one even went into our bag. Reception was not picking...

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Helpful?
3Thank mkPhang
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback. We are disappointed to hear that your stay was not as pleasant as expected. Please accept our apologies regarding the issues experienced. Rest assured the maintenance and housekeeping issues mentioned will not be overlooked, steps have already been taken to ensure this and undertake further training to avoid any repeat. For your information, our hotel...

Reviewed 13 March 2017

From the rather limited options available in the midrange price class in Ipoh, the Impiana is among the better ones. It has been refurbished and the rooms are spacious, and the location near town centre makes it very convenient for business and events. But the staff could do with a bit more training (or enthusiasm). The food was pretty good...

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Helpful?
1Thank Robert d
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you very much for the positive comments. We have taken note on your comments regarding our employees. We have shared your comments with our team to improve further We hope we will have an opportunity to welcome you back. Best regards, Tony Lim

Reviewed 5 March 2017 via mobile

This is average star hotel. We came in large group for company event. Some of the room has unusable phone and some didnt hv towel in the room. The staff was average although i cud see they tried their best to fulfill our request. The water pressure is good. Full mark on that.

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Helpful?
1Thank Min wan
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for your feedback in regards to your recent stay with us. We have taken note on your comments regarding the room conditions of the hotel. We are pleased to inform you that our hotel will be undergoing upgrading soon and slated to complete by Q4 2017. We hope we will have an opportunity to welcome you back. Best...

Noosaville, Australia
Reviewed 18 February 2017

From the outside this hotel looks very nice, but then once inside you can see little things that are not quite right. We were given our key to our 7th floor room. The room was large and we had views of two sides of this hotel. However the view to the rear of the hotel was not a good sight,...

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Helpful?
3Thank Kaye T
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for posting a review following your recent stay at the Impiana Hotel Ipoh. We are disappointed to hear that your stay was not as pleasant as expected. Please accept our apologies regarding the issues experienced. Rest assured the maintenance and housekeeping issues mentioned will not be overlooked, steps have already been taken to ensure this. For your information,...

Kuala Lumpur, Malaysia
Reviewed 15 February 2017

This hotel is good in term of its location - close to the city center for food and shopping. This used to be a big hotel under another name. The new group after taken it has refurbished it, but still, you can feel the 'oldness' in it - having said that, it still needs some work to be carried out...

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Helpful?
2Thank Kevin C
TonyLimKB, General Manager at Impiana Hotel Ipoh, responded to this review

Thank you for posting a review following your recent stay at the Impiana Hotel Ipoh. We have taken note on your comments regarding the physical conditions of the hotel. We are heartened to know that you were satisfied with your stay and the team is grateful for your fantastic comments. For your information, our hotel will be undergoing upgrading soon...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Impiana Hotel Ipoh is the leading business hotel in Ipoh city and preferred medium sized hotel amongst local residents, tourists and international corporate because of our commitment to high international standards of service throughout the hotel. The Impiana Hotel Ipoh, Perak is ideal for both business and leisure travelers with a business club lounge, high speed connectivity, convenience store, modern banquet facilities and great eateries to suit every occasion. ... more   less 

Additional Information about Impiana Hotel Ipoh

Address: 18 Jalan Sultan Nazrin Shah, Ipoh 30250, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 2,326 - ₹ 3,619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Impiana Hotel Ipoh 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Impiana Casuarina Ipoh
Hotel Style:
#6 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from Impiana Hotel Ipoh staff and other travellers.
2 questions
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Questions? Get answers from Impiana Hotel Ipoh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing good”
Kimmanwky, 21 May 2017 | Read review
“Avoid room facing the nightclub and chose highest floor to avoid noisy sound from the nightclub”
mrpotato72, 6 Feb 2017 | Read review
“choose a room not facing the main road”
ahliml, 4 Dec 2016 | Read review
“Rooms very spacious.”
947vale, 14 Oct 2016 | Read review
“A room facing the road is preferable to a room facing the pool as the noise from the pool isn't very well insulated.”
CKJmark, 12 Sep 2016 | Read review
5 of 5
Impiana
US$ 40* /night
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Orbitz.comUS$ 41
Hotwire.comUS$ 41
AMOMAUS$ 92
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*Disclaimer
Prices are for 1 room, 2 adults
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