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The Banjaran Hotsprings Retreat

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615 Reviews from our TripAdvisor Community

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There are newer reviews for The Banjaran Hotsprings Retreat
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Showing 565: English reviews
Reviewed 7 October 2016

It is hard to be back to reality again after such a relaxing short break at Banjaran. Honestly, this place is beyond words. Thank you to all the staff in making our trip a memorable one and creating the surprise moment for our anniversary. Both of us really enjoyed very much and we were very sad to leave, infact I...

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Helpful?
Thank Gayathri R
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Gayathri R, Salam Sejahtera and thank you for sharing your anniversary review in our Trip Advisor page. We are delighted that you had enjoyed your stay and we look forward to welcome you back to our Retreat in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director...

Reviewed 5 October 2016 via mobile

The best part abt this place is its serenity. Although the occupancy was high at the time of visit, you always seemed to be able to enjoy all the facilities to the maximum. Personal Favourites: - the huge villa - good service - surprise fresh fruits and biscuits after turn down service - Jeff's cellar (must experience) - a relaxing...

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Helpful?
Thank Shamini H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Shamini H, Salam Sejahtera and thank you for your feed back in our Trip Advisor page. We are delighted to hear about your great stay, our villa, facilities and services provided by team members. We had taken note on your comments for our future improvements. We will be looking forward to welcome you back to our Retreat soon. Thank...

Reviewed 5 October 2016

My decision of staying over at Banjaran to celebrate my BFF's birthday was the bestest thing ever. I am honored to experience the warm welcome from Theng who gave me the privilege of enjoying the facilities though I was a bit early for my check in. She is so detailed and nice to explain on the facilities available and how...

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Helpful?
Thank Marianne Y
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Marianne Y, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and great services provided by Theng and Zam. We do appreciate your positive comments and we look forward to welcoming you back to our Retreat soon. Thank you and best wishes from all of us...

Kuala Lumpur, Malaysia
Reviewed 28 September 2016

With only 25 villas available for rental, prices in the range of USD400 per night and children under 12 not welcome this is not a family retreat, but its a great place to spend a weekend rejuvenating your mind and body. The massages are excellent and I was so relaxed after my first massage that I wondered if I would...

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Helpful?
Thank MalaysiaMel
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear MalaysiaMel, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we will be looking forward to welcome you back to our Retreat soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Reviewed 21 September 2016

i had a short vacation with my husband at this retreat resort. we had so much fun staying in this resort and explored all sorts of facilities available at this resort. would totally recomennded this to friend and family.

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Helpful?
Thank Ada s
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ada s, Salam Sejahtera and thank you for your review in our Trip Advisor page. We appreciate your comment and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Penang Island, Malaysia
Reviewed 20 September 2016 via mobile

Everything from staff (special mention Ms. Theng) to attractions, to food, drinks and dining places, to villas and it's facilities in this place are just AWESOME! I have never felt pampered like this from a hotel before. Would like to thank this place for making our stay and our short trip great and memorable.❤️❤️❤️ Don't be scared of the mozzies...

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Helpful?
Thank ESCAPEmy
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear escapemy, Salam Sejahtera and thank you for your wonderful review in our Trip Advisor page. We are delighted to hear about your great stay. We had shared your compliments to Theng whom is very pleased to read about your review. We look forward to seeing you again during your next trip to Ipoh. Thank you and best wishes from...

Reviewed 20 September 2016 via mobile

Last minute booking for this wonderful heaven trip! The service (Theng) was so awesome! Brought us around & introduces all the facilities. The water villa was beyond my expectation! Has their own pool & hot-spring jacuzzi, open-air type living room & Aircorn room! Enjoyed dipping in both pool with relaxing music surrounded the area. Love track no.2! Relaxation achieved! The...

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Helpful?
Thank Ch'ng W
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ch'ng W, Salam Sejahtera and thank you for your great review in our Trip Advisor page. We are thankful and delighted to hear about your pleasant stay. We had shared your compliments with Theng whom is pleased to read your review. We will be looking forward for your next visit in the near future. Thank you and best wishes...

Kuala Lumpur, Malaysia
Reviewed 20 September 2016

A 5-star retreat with 6-star service!!! We were bowled over by the attentive, friendly, helpful staff. Many more positive adjectives can be used to describe all the staff namely Mr Kamar, Ms Theng and Mr Louie. For our pre-stay arrangements, Mr Kamar replied to our queries promptly with complete, accurate information and was accommodating to our special needs. Ms Theng...

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Helpful?
Thank smileatjoyce
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear smileatjoyce, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are delighted to hear about your pleasant stay. We had shared your compliments to Kamal, Theng and Louie, whom are excited to hear from you. All of them do deserve a pat at the back for a job well done. We will be...

Reviewed 18 September 2016 via mobile

Had a wonderful day at Banjaran hotspring. A big thanks to all the staffs who involved in brother's proposal on 16th Sept. It was a great success and she said YES!!! Special thanks to Mr.Kamal who patiently attended all our requirements throughout the proposal and most importantly the arrangement which allow a few of my family members to be there...

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Helpful?
Thank Jenny Y
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Jenny Y, Salam Sejahtera and thank you for your feed back in our Trip Advisor page. We are glad to hear about your brother's successful proposal and it is great to hear that Kamal had made a positive impact for the special event. We will be looking forward to seeing you again and perhaps to organise a wedding in...

Brisbane, Australia
Reviewed 17 September 2016 via mobile

Relaxing, quiet, luxury and adults only...what more could you want? A perfect villa for 7 days of utter luxury. The pumpkin coconut soup was to die for i had to get the recipe! Jeffs Cellar is our future wedding reception venue! The spa experiences are heaven. Just watch out for those monkeys! They will get their furry fingers into anything...ANYTHING!

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Helpful?
Thank Menaka W
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Menaka W, Salam Sejahtera and thank you for your review in our Trip Advisor page. We do appreciate that you took your valuable time to provide us your feed back and we are glad that you had enjoyed your stay. We will be looking forward to welcome you back in the near future. Thank you and best wishes from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 18,351 - ₹ 26,537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
21 questions
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private pool , private Jacuzzi, hot spring, water”
 of 5 bubbles TanS727, 13 Jan 2017 | Read review
“Book in advance for Jeff's Cellar as tables are limited.”
 of 5 bubbles monkeyt2017, 8 Jan 2017 | Read review
“Garden Villas are noce”
 of 5 bubbles Weelee66, 2 Jan 2017 | Read review
“Book much earlier to get good price”
 of 5 bubbles msheart, 10 Dec 2016 | Read review
“garden villa for privacy”
 of 5 bubbles danaalsaifi, 6 Dec 2016 | Read review
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