We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Banjaran Hotsprings Retreat

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 357*
US$ 357*
US$ 357*
Compare best prices from top travel sites
and 4 more sites!
Professional photos
The Banjaran Hotsprings Retreat
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

671 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Banjaran Hotsprings Retreat
See the most recent reviews
Showing 616: English reviews
Dubai, United Arab Emirates
Reviewed 8 October 2016

Stayed this summer, staff was beyond kind and helpful and the water villa is beautiful. Had some construction going on which I wish we'd been warned about as it was a little noisy but otherwise a perfect beautiful stay.

 Report
Helpful?
Thank Mar8080
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Mar8080, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad that you had enjoyed your overall stay , on the other note we would like to apologise for the inconvenience caused for the construction noise in our new phase of villas. We will be looking forward to welcome you back to our Retreat...

Reviewed 7 October 2016

It is hard to be back to reality again after such a relaxing short break at Banjaran. Honestly, this place is beyond words. Thank you to all the staff in making our trip a memorable one and creating the surprise moment for our anniversary. Both of us really enjoyed very much and we were very sad to leave, infact I...

 Report
Helpful?
Thank Gayathri R
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Gayathri R, Salam Sejahtera and thank you for sharing your anniversary review in our Trip Advisor page. We are delighted that you had enjoyed your stay and we look forward to welcome you back to our Retreat in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director...

Reviewed 5 October 2016 via mobile

The best part abt this place is its serenity. Although the occupancy was high at the time of visit, you always seemed to be able to enjoy all the facilities to the maximum. Personal Favourites: - the huge villa - good service - surprise fresh fruits and biscuits after turn down service - Jeff's cellar (must experience) - a relaxing...

 Report
Helpful?
Thank Shamini H
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Shamini H, Salam Sejahtera and thank you for your feed back in our Trip Advisor page. We are delighted to hear about your great stay, our villa, facilities and services provided by team members. We had taken note on your comments for our future improvements. We will be looking forward to welcome you back to our Retreat soon. Thank...

Reviewed 5 October 2016

My decision of staying over at Banjaran to celebrate my BFF's birthday was the bestest thing ever. I am honored to experience the warm welcome from Theng who gave me the privilege of enjoying the facilities though I was a bit early for my check in. She is so detailed and nice to explain on the facilities available and how...

 Report
Helpful?
Thank Marianne Y
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Marianne Y, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and great services provided by Theng and Zam. We do appreciate your positive comments and we look forward to welcoming you back to our Retreat soon. Thank you and best wishes from all of us...

Kuala Lumpur, Malaysia
Reviewed 28 September 2016

With only 25 villas available for rental, prices in the range of USD400 per night and children under 12 not welcome this is not a family retreat, but its a great place to spend a weekend rejuvenating your mind and body. The massages are excellent and I was so relaxed after my first massage that I wondered if I would...

 Report
Helpful?
Thank MalaysiaMel
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear MalaysiaMel, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we will be looking forward to welcome you back to our Retreat soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Reviewed 21 September 2016

i had a short vacation with my husband at this retreat resort. we had so much fun staying in this resort and explored all sorts of facilities available at this resort. would totally recomennded this to friend and family.

 Report
Helpful?
Thank Ada s
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ada s, Salam Sejahtera and thank you for your review in our Trip Advisor page. We appreciate your comment and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Penang Island, Malaysia
Reviewed 20 September 2016 via mobile

Everything from staff (special mention Ms. Theng) to attractions, to food, drinks and dining places, to villas and it's facilities in this place are just AWESOME! I have never felt pampered like this from a hotel before. Would like to thank this place for making our stay and our short trip great and memorable.❤️❤️❤️ Don't be scared of the mozzies...

 Report
Helpful?
Thank HLB18
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear escapemy, Salam Sejahtera and thank you for your wonderful review in our Trip Advisor page. We are delighted to hear about your great stay. We had shared your compliments to Theng whom is very pleased to read about your review. We look forward to seeing you again during your next trip to Ipoh. Thank you and best wishes from...

Reviewed 20 September 2016 via mobile

Last minute booking for this wonderful heaven trip! The service (Theng) was so awesome! Brought us around & introduces all the facilities. The water villa was beyond my expectation! Has their own pool & hot-spring jacuzzi, open-air type living room & Aircorn room! Enjoyed dipping in both pool with relaxing music surrounded the area. Love track no.2! Relaxation achieved! The...

 Report
Helpful?
Thank CWN_PP
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ch'ng W, Salam Sejahtera and thank you for your great review in our Trip Advisor page. We are thankful and delighted to hear about your pleasant stay. We had shared your compliments with Theng whom is pleased to read your review. We will be looking forward for your next visit in the near future. Thank you and best wishes...

Kuala Lumpur, Malaysia
Reviewed 20 September 2016

A 5-star retreat with 6-star service!!! We were bowled over by the attentive, friendly, helpful staff. Many more positive adjectives can be used to describe all the staff namely Mr Kamar, Ms Theng and Mr Louie. For our pre-stay arrangements, Mr Kamar replied to our queries promptly with complete, accurate information and was accommodating to our special needs. Ms Theng...

 Report
Helpful?
Thank smileatjoyce
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear smileatjoyce, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are delighted to hear about your pleasant stay. We had shared your compliments to Kamal, Theng and Louie, whom are excited to hear from you. All of them do deserve a pat at the back for a job well done. We will be...

Reviewed 18 September 2016 via mobile

Had a wonderful day at Banjaran hotspring. A big thanks to all the staffs who involved in brother's proposal on 16th Sept. It was a great success and she said YES!!! Special thanks to Mr.Kamal who patiently attended all our requirements throughout the proposal and most importantly the arrangement which allow a few of my family members to be there...

 Report
Helpful?
Thank Jenny Y
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Jenny Y, Salam Sejahtera and thank you for your feed back in our Trip Advisor page. We are glad to hear about your brother's successful proposal and it is great to hear that Kamal had made a positive impact for the special event. We will be looking forward to seeing you again and perhaps to organise a wedding in...

1,437 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1028)
Viewed
Pool/Beach Area (80)
Viewed
Hotel & Grounds (213)
Viewed
Room/Suite (132)
Viewed
Dining (65)
Viewed
View from Room (17)
Viewed
Bathroom (14)
Viewed
Other (507)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (367)
Viewed
Amenities (66)
Viewed
Garden Villa (79)
Viewed
Pool (16)
Viewed
Dining (39)
Viewed
The Hotel (74)
Viewed
Water Villa (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Dining (7)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Ipoh hotels
0.9 km away
The Haven Resort Hotel, Ipoh – All Suites
8.9 km away
Ipoh French Hotel
Ipoh French Hotel
#3 of 62 in Ipoh
590 reviews
9.9 km away
M Boutique Hotel, Ipoh
Show Prices
Show Prices
Show Prices
0.7 km away
Lost World Hotel
Lost World Hotel
#16 of 62 in Ipoh
345 reviews
7.4 km away
Ipoh Bali Hotel
Ipoh Bali Hotel
#8 of 62 in Ipoh
99 reviews
8.3 km away
WEIL Hotel
WEIL Hotel
#5 of 62 in Ipoh
497 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 19,852 - ₹ 28,783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Booking.com, Expedia, Hotels.com, TripOnline SA and HotelQuickly so you can book your The Banjaran Hotsprings Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Villa offers better privacy and amenities”
, 18 Apr 2017 | Read review
“There are only 2 rooms available; both are amazing.”
edwin_thc, 14 Apr 2017 | Read review
“Request for an official dress code policy as you may be denied entry to their dining outlets”
TSM2016, 9 Apr 2017 | Read review
“Choose the Garden Villa over the Water Villa for the following reasons: bigger room, bigger pool, an outdoor jacuzzi, and more privacy.”
nadiamasood, 15 Mar 2017 | Read review
“should not be next to the construction site.”
reshveenb, 13 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 357* /night
View Deal
Booking.comUS$ 357
Orbitz.comUS$ 357
Hotels.comUS$ 357
View all 6 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates