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The Banjaran Hotsprings Retreat

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Traveller (1379)
Room & Suite (403)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“crystal cave”(89 reviews)
“water villa”(81 reviews)
“jeff's cellar”(213 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Offers from The Banjaran Hotsprings Retreat
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Offers from The Banjaran Hotsprings Retreat
Offers & Announcements: Celebrate Love
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)
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111 - 115 of 783 reviews
A TripAdvisor Member
manchester
3440
Reviewed 9 August 2017 via mobile

When they say you get what you pay for, I suppose this may be an exception to the rule. Banjaran is a little treasure. It is literally unlike any other place u you have visited. From the minute you get there the staff can't do...More

Thank A TripAdvisor Member
Management response:Responded 15 August 2017

Dear Valuable Guest, Thank you so much for staying with us and for sharing your review on this forum. The team and I are delighted to hear that you had a great stay at the retreat. Thank you also for making mention of our team...More

Reviewed 9 August 2017

After two days in the town of Ipoh and enjoying the local fare and the architectural beauty of colonial buildings, it is time to spend a day and a night at Banjaran Hotsprings. There are only 25 villas and you will be spoiled by the...More

Thank roysush
Management response:Responded 15 August 2017

Dear roysush, Thank you so much for staying with us recently and for taking the time to write this wonderful review on tripadvisor, I am certain our Chairman will be delighted to see your comments about The Banjaran. Let me take this opportunity also to...More

Reviewed 8 August 2017

Just about more than an hour's drive away from KL, we found ourselves in a lovely retreat in Ipoh. The private garden villa we stayed in were by far the best we have been in Malaysia, and their services were friendly and attentive. Facilities were...More

Thank Eugene K
Management response:Responded 15 August 2017

Dear Eugene K, THANK YOU THANK YOU AND THANK YOU, you made our day! We are delighted to read your feedback and are delighted to hear that our garden villas were the best you have seen in Malaysia. Our owning company, Sunway, has put an...More

Reviewed 7 August 2017

Transportation: Kuala Lumpur - Sentral station to Ipoh station, 2 hours, around 20 RMY PAX; Ipoh station to Banjaran, 25 mins, 38 RMY (fixed fares from Ipoh station taxi’s desk, situated inside the train station). Overall (8/10): The hotel is located outside of Ipoh. It...More

Thank Kitsune404
Management response:Responded 15 August 2017

Dear Kitsune404, Thank you so much for staying with us and taking the time to post this review on tripadvisor. We are delighted to hear that you had an overall enjoyable stay with us and rest assured that those areas you have highlighted have been...More

Reviewed 31 July 2017

It offers Geothermal Hotspring water for your jacuzzi right in your villa. You can wine, dine, steam, meditate or simply just relax in the caves. You have your private swimming pool in your villa too. Excellent place to unwind and be one with nature but...More

Thank Juliana_Goh
Management response:Responded 15 August 2017

Dear Juliana_Goh, Thank you so much for staying with us and taking the time to post your review on this forum. We are very happy to hear that you had great time at the retreat and enjoyed our facilities. I have taken note of your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$ 252 - US$ 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 252 - US$ 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1379)
Room & Suite (403)
Dining (140)
Pool & Beach (111)
Amenities (66)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
DG0tt
8 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear DG0tt, Thank you for your inquiry. There are 2 options to get to our Retreat from Ipoh Train Station. We may arrange our hotel car at a fee and upon our car availability depending on your time schedule which you may... More
1
Vote
Pig K
2 March 2018|
AnswerShow all 2 answers
Response from David S | Reviewed this property |
Unfortunately no Banjaran is a beautiful place more for adults. It is a wonderful place older children will enjoy it. It is not for very young children...the water is very hot in the lake and swimming is forbidden. You would... More
0
Votes
Emily Rose H
12 February 2018|
AnswerShow all 2 answers
Response from raymondkfm | Property representative |
Dear Emily Rose H, Thank you for your inquiry. We do allow limited number of external guests to use our Day Pass package with a fee, advanced reservations are required and subject to availability. We do welcome guests 12... More
0
Votes
Room Tips
"If you can go for a garden villa and for a minimum of 3 nights - expensive but no regrets"
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"Garden Villa for the space, Lakeview Villa for those on a budget"
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"There are no bad rooms here - our room was absolutely amazing"
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"Bring insect repellant if you stay near the lake."
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