We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Banjaran Hotsprings Retreat

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Banjaran Hotsprings Retreat
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

668 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 613: English reviews
Start your review of The Banjaran Hotsprings Retreat
 Click to rate
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

We feel friendly when greeted by the people around the area. Served perfectly by the people, It's a less density area and allows us to enjoy all the facility comfortably. Love the natural hotspring there. The brightness of the interior house and mosquito repellent efforts needs to be improved.

 Report
Helpful?
Thank FeiKL
Management response:

Dear FeiKL, Let me take this opportunity to first of all THANK YOU for staying with us recently. It's great to know that you were "served perfectly" by our team and enjoyed the serenity and tranquillity of our Retreat. I have also taken note of your comment regarding the mosquitos, and let me thank you once more for sharing this...

Reviewed 5 days ago NEW

Simply put, the whole experience was amazing! Situated amongst the green nature, away from the concrete jungle. The Hot spring was a special feature, but we truly love the fish spa. All the staff were friendly, nice and responsive, special mention to GM Alex and Dir Ops Raymond who's always around greeting customers and also to Balan who made the...

 Report
Helpful?
Thank Herman S
Management response:

Dear Herman S, Thank you so much for staying with us at The Banjaran Hotsprings Retreat and for taking the time to review us on Tripadvisor. We are absolutely thrilled by your remarks and believe me the whole team was delighted when I shared this with them in our daily briefing. It's great to know that you enjoyed the many...

Kuala Lumpur
Reviewed 1 week ago

Took a short weekend with my wife and friends. Love the way we were greeted from the moment we walked in. Hotel staffs were friendly and helpful. You know when services are kept sacred when even the Director of the hotel, Raymond walks around to meet and greet guests. The rooms were amazing. Very spacious, and the part I liked...

 Report
Helpful?
Thank edwin_thc
Management response:

Dear Edwin_thc, Thank you Thank you Thank you, you made our day!!! We are delighted to read your comments about your recent experience at The Banjaran. We strive to deliver exceptional experiences and it is always very rewarding and encouraging for the team when this is recognized. We were truly thrilled by your remarks about the service from the arrival...

Reviewed 1 week ago via mobile

Incredible views, amazing service, and all you could want in a retreat. Jeff's cellar has very good wine, set menus, and a wonderful dining experience in the middle of a romantic and intimate cave. The grounds are spacious and breathtaking. Definitely the best place to go in Ipoh.

 Report
Helpful?
Thank Katie C
Management response:

Dear Katie C, Thank you so much for staying with us and sharing your experience on the forum. The team and I are absolutely delighted to hear that you found The Banjaran "Pretty Much Perfect". Thank you also for highlighting the experience in Jeff's Cellar, the team at the restaurant were all singing and dancing when I shared the review...

Reviewed 1 week ago

I like this place very much. The location is great, serene and tranquility. The food at Pomelo is superb and fresh. the front desk staff is so friendly and the response is prompt. They helped me to carry my belongings to the villa. Will definitely go there again.

 Report
Helpful?
2Thank Teh F
Management response:

Dear Teh F, Thank you for choosing The Banjaran for your recent break and for sharing your review with other fellow travellers. We are very happy to hear that you had a "Wonderful Stay". Great to hear also that food at Pomelo lived up to expectations. I have also shared your review with the team and I shall personally ensure...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The resort is nestled in a tranquil environment and we enjoyed the hot springs,fish spa, stone foot reflexology and the tai-chi and Yoga activity. The Jeff's cellar was awesome. However, our trip (we occupied 4 water Villas) was marred by 2 incidents. 1. We were denied entrance to the coffee house (Pomelo) for lunch on April 8 as we were...

 Report
Helpful?
6Thank TSM2016
Management response:

Dear TSM2016, First of all thank you for choosing to stay at The Banjaran recently and for sharing your feedback with us. Comfort and satisfaction of our guests is of utmost importance to us and we were saddened to read your comments about your experience with us. Please accept our sincerest apologies for not delivering the standards of service which...

UK
Reviewed 3 weeks ago via mobile

I stayed in a Garden Villa at Banjaran Hotsprings retreat for two nights from 22nd-24th March! The experience was amazing from the moment we arrived at the front door and the only negative point is that I didn't book for more than two nights. The retreat may seem expensive when compared with other hotels in Malaysia however when you consider...

 Report
Helpful?
3Thank AggsR
Management response:

Dear AggsR, First of al thank you for selecting The Banjaran for your recent holiday! We are delighted to learn that you had a "amazing experience" and appreciated the services, food and our grounds in general. We feel very privileged being able to work in such a spectacular site and is great to receive comments such as yours. The team...

Reviewed 4 weeks ago

Took a weekend trip to Ipoh and stayed in this lovely place. It was super serene and calm, everything I needed for a quick getaway from the city. Its very near to the Ipoh airport and you can just uber to the place in 15 minutes. We also explored the lost world of tambun and had great fun at the...

 Report
Helpful?
Thank Peklyn T
Management response:

Dear Peklyn T, First of al thank you for selecting The Banjaran for your recent holiday! We are delighted to learn that you had a "amazing experience" and appreciated the services, food and our grounds in general. We feel very privileged being able to work in such a spectacular site and is great to receive comments such as yours. The...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

The Banjaran is really a little paradise hidden in Ipoh! The staff were very hospitable and they really paid attention to my request. As we were celebrating our wedding anniversary at The Banjaran, they made special arrangement for our stay and even provided a delicious cake for our celebration. They even upgraded our stay to a garden villa which was...

 Report
Helpful?
Thank Agnes17713
Management response:

Dear Agnes17713, First of al thank you for selecting The Banjaran for your recent holiday! We are delighted to learn that you had a "awesome stay" and appreciated the services, food and our grounds in general. We feel very privileged being able to work in such a spectacular site and is great to receive comments such as yours. The team...

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago via mobile

I visited Ipoh on a day trip, and just found out about it on the way. It was stunning setting and landscape from the minute you enter the resort. It gave a peaceful feeling. The hotspring was amazing with beautiful view. We just spent 3 hours but really enjoyed every moment. Planning to come back early Apr and stay one...

 Report
Helpful?
Thank Ha N
Management response:

Dear Ha N, First of al thank you for selecting The Banjaran for your recent holiday! We are delighted to learn that you had a "amazing experience" and appreciated the services, food and our grounds in general. We feel very privileged being able to work in such a spectacular site and is great to receive comments such as yours. The...

1,429 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1020)
Viewed
Room/Suite (132)
Viewed
Dining (65)
Viewed
Pool/Beach Area (78)
Viewed
View from Room (17)
Viewed
Hotel & Grounds (211)
Viewed
Bathroom (14)
Viewed
Other (503)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (367)
Viewed
Amenities (66)
Viewed
Garden Villa (79)
Viewed
Pool (16)
Viewed
Dining (39)
Viewed
The Hotel (74)
Viewed
Water Villa (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Dining (7)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ipoh hotels
0.9 km away
The Haven Resort Hotel, Ipoh – All Suites
8.9 km away
Ipoh French Hotel
Ipoh French Hotel
#3 of 62 in Ipoh
587 reviews
9.9 km away
M Boutique Hotel, Ipoh
Show Prices
Show Prices
Show Prices
0.7 km away
Lost World Hotel
Lost World Hotel
#16 of 62 in Ipoh
342 reviews
8.3 km away
WEIL Hotel
WEIL Hotel
#5 of 62 in Ipoh
493 reviews
7.4 km away
Ipoh Bali Hotel
Ipoh Bali Hotel
#8 of 62 in Ipoh
99 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 20,080 - ₹ 29,278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA and HotelQuickly so you can book your The Banjaran Hotsprings Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden Villa offers better privacy and amenities”
, 18 Apr 2017 | Read review
“There are only 2 rooms available; both are amazing.”
edwin_thc, 14 Apr 2017 | Read review
“Request for an official dress code policy as you may be denied entry to their dining outlets”
TSM2016, 9 Apr 2017 | Read review
“Choose the Garden Villa over the Water Villa for the following reasons: bigger room, bigger pool, an outdoor jacuzzi, and more privacy.”
nadiamasood, 15 Mar 2017 | Read review
“should not be next to the construction site.”
reshveenb, 13 Mar 2017 | Read review
5 of 5