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The Banjaran Hotsprings Retreat

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Traveller (1498)
Room & Suite (409)
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Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“meditation cave”(79 reviews)
“crystal cave”(90 reviews)
“water villa”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
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Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (909)
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832 results
Traveller rating
670
135
17
5
5
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LanguageEnglish
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670
135
17
5
5
Show reviews that mention
All reviewsmeditation cavecrystal cavewater villajeff's cellargarden villaprivate pooljungle walkdr fishpomelo restauranthot springsfish spawine cellargeothermal waterdipping potsdipping poolice bathspa treatments
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1 - 5 of 832 reviews
Reviewed 2 days ago via mobile

We are frequent travellers and have stayed in several high end resorts in Europe and Asia. This is a spectacular resort set amidst limestone caves. We stayed in the garden villa and it turned out to be a good option as there was more privacy...More

Thank Vicki P
Hotel's Favourite
Reviewed 21 December 2017 via mobile

The Banjaran Hotsprings Retreat Ipoh By any standards it’s world class,by Malaysian standards it’s OUT OF THIS WORLD 547958646 Having travelled very far and wide the last 20 years,I was looking for an escape for my wife and I for our 20 year anniversary. Tossing...More

2  Thank mojay1
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear mojay1, WOW That's a super review and thank you! Thank you and Thank you We are absolutely thrilled that you found The Banjaran to be the "most relaxing, special, and magical quality place in the 4 corners of the world". It's so rewarding to...More

Reviewed 5 days ago via mobile

Surrounded by lime stone hills and jungle, a gem lies hidden in the midst of green and voices of nature. Natural hot spring water flows lazily in the resort and into the hot tub of the villas there. Yes, this is a paradise in a...More

Thank Radiikal
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 3 days ago

Dear Radiikal, Thank you for celebrating your anniversary with us and sharing your detailed experience in our Tripadvisor page. We are glad that you had a great stay and hope you had fully recovered. We will be looking forward to welcome you back to our...More

Reviewed 1 week ago

Customer Service- was excellent. We had to push back our reservation due to my husband falling seriously ill, the management who dealt with the issue were understanding and accommodating. As we walk through the property, each staff member who met us greeted us warmly. You...More

Thank CMatviienko
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 6 days ago

Dear CMatviienko, Thank you for staying with us and sharing your experience. We are glad that you had a great overall stay and we appreciate your feed back. We will be looking forward to welcome you back to our Retreat. Best Regards, Raymond Koh Director...More

Reviewed 1 week ago

Just a couple of hours from Kuala Lumpur you will find this lovely resort. It is quiet, the pool is warm (naturally heated by the hot springs) and the staff's dedication to outstanding customer service is unrivalled. We have stayed in many "5-star" resorts in...More

Thank Jenninell
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 1 week ago

Dear Jenninell, Thank you for sharing your experience with us. We are delighted that you had a great stay in our Retreat. Also to share, we do have plans to upgrade our current pool bar in the near future which we will include drinks service...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$ 282 - US$ 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 282 - US$ 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1498)
Room & Suite (409)
Dining (148)
Pool & Beach (118)
Amenities (66)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
HCLChristine
26 July 2018|
AnswerShow all 9 answers
Response from StefanieChuah | Reviewed this property |
Hi, i didn’t notice any frogs in the hotel compound, but in all honesty it’s quite likely they inhabit the lake areas around the villas. Toads show up even in Suburban areas after rain, so yes you may encounter them here!
0
Votes
Cintagreen
4 May 2018|
AnswerShow all 5 answers
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. Yes, we would recommend you to reserve first before coming so that we can relay your arrival details to our Security for vehicle clearance. On a separate note, we had sent a... More
0
Votes
Cintagreen
30 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. For guests who have chosen and reserved for our Day spa programme, it does include complimentary usage of our facilities. However for A la carte treatments, it does not include... More
0
Votes
Room Tips
"Book a pool villa! Jeff's Cellar & Dr Fish are a must"
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"all villas are exceptional. the larger ones seem to work better if you prefer complete privacy."
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"garden villas #1-3 abut the main dining pavilion, pool and larger service pathways for the resort golfcarts."
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"Lake Villa"
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