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The Banjaran Hotsprings Retreat

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614 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Reviewed yesterday NEWvia mobile

My husband & I decided on a 2 nights short trip to chill out after Xmas. The first impression was good with the serene surrounding. We stayed in Villa 6, it's spacious with full privacy. Until we heard the construction noise the next morning at 8am! It's not super loud but 8am, it's quite disturbing especially when you have paid...

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Helpful?
Thank Linda L
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

This is really a great place for a short weekend trip, to let yourself to relax and escape from the busy city life. This was our second visit to the Banjaran Hotsprings Retreat. We had water villa on the first time we were here. This time we stayed in the garden villa set within a secluded tropical garden overlooking lush...

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Thank BadrulMawar
Reviewed 4 days ago NEW

overall is great and good like others review but... 1. insects bite although provided repellent. - it don't works well and still got a bite or two from unknown insects -will see dr later if condition persists. 2. monkeys phobia this make my wife totally sensitive and tension in entire trip....how to rest ooo expect with this 2 issues when...

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Helpful?
Thank Tan S
Raymond-KIpoh, Director of Opeations at The Banjaran Hotsprings Retreat, responded to this review

Dear Tan S, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had enjoyed your overall stay , on another note we are sorry to hear that you had some unpleasant experience with regards to the insects bite and monkey. The insect repellent that we provided is organic based that works well...

Kuwait
Reviewed 1 week ago via mobile

After two years of nonstop working, I decided it is time for my wife and myself to take a break. We started researching the resorts in Malaysia, and zeroed on Banjaran. At first we could not find a booking, but after a week my travel agent called me with the good news "congratulations I was able to book you a...

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Helpful?
Thank Yousuf A
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Yousuf A, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad that you are enjoying your stay with us. Mr Alex, our General Manager is pleased to hear positive comments from you and had shared it with the rest of our team. We also hope that you are enjoying the personal dining experience...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

My wife and I booked a 3 day stay at the Banjaran after having heard from others. The resort can be reached after a 2 hour leisurely drive north from Kuala Lumpur. We arrived at around 2.30pm and our villa was still not ready. We were invited into a waiting area where refreshments and cookies were available. Once our villa...

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Helpful?
2Thank Agil N
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Agil N, Salam Sejahtera and thank you for choosing to stay in our Retreat. We appreciate you taking your valuable time to feed back to us which we will shared with the rest of our team. We will be looking forward to welcome you back to our Retreat in the near future. Thank you and Best Regards, Raymond Koh...

Reviewed 1 week ago

The Banjaran was quite simply the perfect place to relax and get away from busy city life. Serene and quiet with panoramic views of mountains make you feel like you're miles away from anything even though you're not. We stayed for 4d/3n and didn't want to leave. The villa was beautiful and the facilities such as the hot spring baths,...

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Helpful?
Thank Monkey T
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Monkey T, Salam Sejahtera and thank you for leaving us your review in our Tripadvisor page. We are glad to hear that you had a great stay with us and we will be looking forward to see you during your next visit. Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

We went during the weekday, it seems like the resort is belongs to us.. nobody utilize the pool and the hotspring outside where we did enjoy it so much. The room is great, but the hot spring pool in the villa is not hot enough, suggested to go the outside where it is a bliss... Food were great, we had...

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Helpful?
Thank ngsiewcheng
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear ngsiewcheng, Salam Sejahtera and thank you for your excellent review. It is our pleasure to have you here and we look forward to serving you again during your next visit to Ipoh. Best Regards, Raymond Koh Director of Operations

Adelaide, Australia
Reviewed 2 weeks ago via mobile

What more to say other then it was an indeed a relaxed and peaceful 3D/2N stay. Nothing to fault except high praises from hospitality to service to food. Did everything as recommended and not an inch wrong. Well the mosquitoes were abit annoying but thats nature!! Thumbs up....all the way!

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Helpful?
Thank Sian O
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Sian O, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are delighted to read about your review and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

It was a fantastic experience to be part of the wonderful nature which the Hotel has not only preserved the most of it, but properly and professionally planned and construct every structure including the villas to blend so well with the nature.

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Helpful?
Thank sktan2223
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear sktan2223, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a great stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

Singapore
Reviewed 2 weeks ago

We are delighted to by the resort and her friendly and efficient staff every time we are there. The resort is beautiful and its house rules meant that the place remains peaceful and tranquil. Its great value for money for the experience there.

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Helpful?
Thank Weelee66
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Weelee66, Salam Sejahtera and thank you for being a loyal guest to stay with us again for the 3rd time. We appreciate and glad to hear about your positive stay experience in our Retreat. We look forward to seeing you again by end of this year. Thank you and Best Regards, Raymond Koh Director of Operations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: ₹ 18,363 - ₹ 26,486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
21 questions
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private pool , private Jacuzzi, hot spring, water”
 of 5 bubbles TanS727, 13 Jan 2017 | Read review
“Book in advance for Jeff's Cellar as tables are limited.”
 of 5 bubbles monkeyt2017, 8 Jan 2017 | Read review
“Garden Villas are noce”
 of 5 bubbles Weelee66, 2 Jan 2017 | Read review
“Book much earlier to get good price”
 of 5 bubbles msheart, 10 Dec 2016 | Read review
“garden villa for privacy”
 of 5 bubbles danaalsaifi, 6 Dec 2016 | Read review
5 of 5
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