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Grand Continental Kuantan

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Grand Continental Kuantan
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Continental Kuantan
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Showing 85: English reviews
Reviewed 28 December 2015 via mobile

Hotel located centrally near to megamall kuantan and others shops. This hotel are old decorated with old furniture. But this hotel can still considered comfort to stay. They have basement cars park, walking distance to nearest restaurants. Staff are great but the WiFi not working during my stays. The safety of the guests are guaranteed because they use access card...

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Helpful?
Thank Muhammad N
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. On behalf of the Team, I would like to extend my heartiest appreciation for choosing us as your preferred Hotel in Kuantan. On a similar note, I must highlight that our Concierge desk have an extensive range of Tours and general information readily available and not...

Reviewed 11 December 2015

Room and its facility (amenities, toilet) was very old except the LCD tv. It may not been refurbished for quite sometimes. Reception and lobby was quite OK and its a clean hotel. Price is bit high for such facility. Bottom line will not come to this hotel unless there is no choice.

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Helpful?
Thank Zul-Sarah
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. Thank you for taking time to share your experience following your recent stay at Hotel Grand Continental Kuantan. We have taken note on your constructive comments, nevertheless we have duly noted on your comments and we will definitely look into the challenges and to improve on...

Reviewed 12 September 2015 via mobile

We stayed in two inter connecting family rooms. Pros: central location, great restaurants close by, mall across the road, free WiFi, friendly concierge. Cons: hotel is dated and needs renovation and maintenance, room carpets and general fixtures and fittings in very poor state of repair, bedsheets were clean but quilt cover was filthy and looked and smelt as if they...

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Helpful?
1Thank kuantannewbie
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as overall room and linen condition, hotel lift's, front desk attitude, breakfast quality and layout will certainly look into and motivate hotel team for...

Kuala Lumpur
Reviewed 10 September 2015

Hotel: The hotel is walking distance from Mega Mall and near eateries and shopping. The hotel facade shows its age. Facilities: There isn't much to offer, simply sleep and wake. Service: Staff attitude could improve. Meals: The breakfast buffet spread was basic, but the dishes were just mediocre. The coffee house needs to improve their air-conditioning. The service also needs...

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Helpful?
Thank tony12cu
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as staff attitude, breakfast layout, air-con at coffee house, TV channel as well as overall room condition will certainly look into and motivate hotel...

Petaling Jaya, Malaysia
Reviewed 8 September 2015

Pros: Friendly staff City center, many food stalls nearby Easy parking Free wifi that actually works Cons: Impression of hotel: Stingy 1. Needs renovation pronto. Rusty taps and stained tiles/curtains/towels. Air conditioning in the corridor was leaking and there were buckets collecting the leaks. 2. Musty smell 3. Mildly cool air conditioning (central, non adjustable) 4. Breakfast consists mainly of...

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Helpful?
Thank TravellingMage
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as carpet and room condition issues, breakfast layout and set up, heater, WIFI,... will certainly look into and motivate hotel team for overall improvement,...

Malaysia
Reviewed 3 August 2015

Having been here for decades, the hotel has its old school appeal but on the other hand, it also needs updating to lure the crowd that seeks a more trendy option. The lobby shouts 70s from any angle. We got a Deluxe room which is a refurbished room. Some updating on the decor, curtains & fittings. It is not a...

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Helpful?
Thank D_Jekyll
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement, progressive upgrading in general to meet market competitiveness always is our priority to...

Reviewed 21 July 2015 via mobile

Always be my favourite hotel to stay each time back to my hometown... clean and well maintain.. Hotel is less than 30mins from Kuantan airport. Room is spacious, bathroom with bathtub and rain shower. Staff is polite & friendly. Also the price are affordable.

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Helpful?
Thank Rsya R
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at...

Kuala Lumpur, Malaysia
Reviewed 16 July 2015

Stay in Deluxe room for a night before we back to celebrate raya at Kelantan since traffic jam is bad from KL. The reception was very nice when we walk in and ask for room. A simple room but good for family or business trip.

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Helpful?
Thank Anne2187
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at...

Kuala Lumpur, Malaysia
Reviewed 8 July 2015

i stayed in Grand Continental Kuantan Visiting my friends during fasting month.I Just simply waking to the hotel to inquiry the room. upon arrival one of the Fat bellman assist me to counter to check the availbility. And then one of the boy assist me with offer Room with Ramadhan package which i think its acceptable the price inslusive sahur...

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Helpful?
Thank 1987Ain
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments given will certainly look into and motivate hotel team for overall improvement... Any further assistance require for your future visit, I can be contacted at...

Reviewed 2 July 2015

Stayed 4 nights. We got bitten by bed mites. For the price we paid for 3-star hotel, I don't really mind poor room service, but it has to be at least hygienic and clean. Missing bath mat and didn't vacuum the carpet. Cold buffet breakfast, didn't even bother to warm them up.

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Helpful?
Thank Angel Y
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We valued your stay with us recently . Please do allow me firstly to apologize for what appears to have unpleasant experience about "bed bug" issues during your stay with us, , thus far, this "bed bug" issues which is never happen with us , however, we are certainly will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Hotel Grand Continental Kuantan Restaurant
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan 25000, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: ₹ 1,757 - ₹ 3,057 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan
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Questions & Answers

Questions? Get answers from Grand Continental Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request rooms facing the sea, but only noticeable from level 7 upwards”
 of 5 bubbles azizmu277, 12 Nov 2016 | Read review
“Premium room”
 of 5 bubbles JessicaOngg, 10 Jun 2016 | Read review
“Best to choose rooms facing the swimming pool, its quieter.”
 of 5 bubbles Merryn1288, 7 Jun 2016 | Read review
“Across the street Berjaya Mega Mall”
 of 5 bubbles Dutchwriter, 13 Jan 2016 | Read review
“Ask for quieter rooms on higher floors and those that faces the back of the hotel.”
 of 5 bubbles tony12cu, 9 Sep 2015 | Read review
5 of 5