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Grand Continental Kuantan

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Traveller (64)
Room & Suite (40)
Dining (3)
Ratings and reviews
  • Excellent10%
  • Very good21%
  • Average31%
  • Poor26%
  • Terrible12%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
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Location and contact
Jalan Gambut, Kuantan 25000, Malaysia
14 km to Kuantan Airport
35 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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1 - 5 of 94 reviews
Reviewed 4 weeks ago

The hotel need some refurbish on certain areas such as swimming and hotel rooms. Anyhow, the room facing the front of hotel is nice. Bad experience in check-in as we all have to wait until 2 pm to check in.More

Thank Mohd Nizam M
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 2 weeks ago

Dear En Mohd Nizam M, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience caused .. We strive to exceed our guest' expectations and create memorable experience....More

Reviewed 8 April 2018 via mobile

The bedroom not sound proof.very noisy at night bcause near to the main road. Pls check ur water kettle. Some of it hav rusty inside. Wifi cannot connect at all. Pls educate ur counter staff dont laugh if customer ask a question. That is rude....More

Thank abmukmin
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 14 April 2018

Dear En Ab Mukmin, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More

Reviewed 3 November 2017 via mobile

Hotel has potential if:- 1. Spot checks were done on their housekeeping department/supervisor periodically:- a) toilet roll wasn't replaced with new ones. They left us with the balance toilet roll. Even so, I don't mind but c'mon, put la new ones inside. It shows you...More

Thank Lee M
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 28 February 2018

Dear Mr Lee M, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More

Reviewed 26 August 2017 via mobile

We stayed for 1 night ... the room was comfy but the toilet is a definite NO-NO. Its a bidet without extra tap water. For muslim travellers and with children its a big problem. Parking was also a big NO. Steep and not so friendly...More

Thank Mazni M
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 28 February 2018

Dear Ms Mazni M, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guest' expectations and...More

Reviewed 7 August 2017

Stayed there from 2/8 to 6/8 because it was the official squash tournament hotel. Hot water was not available throughout (and it was not known when we would have it). I was not informed at check-in, and only noticed the note pasted next to the...More

2  Thank shminis
Response from HGCKTN, General Manager at Grand Continental KuantanResponded 28 February 2018

Dear Mrs.Sharmini Segari, Thank you for staying with Hotel Grand Continental in your recent trip to Kuantan and taking time to provide us with your valuable feedback in TripAdvisor. We are very concern of the issues you have highlighted in your review and we do...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Wheelchair Access
Dry Cleaning
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Details
Price range
US$ 27 - US$ 70 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 27 - US$ 70 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (64)
Room & Suite (40)
Dining (3)
Questions & Answers
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Room Tips
"Request rooms facing the sea, but only noticeable from level 7 upwards"
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"Premium room"
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"Best to choose rooms facing the swimming pool, its quieter."
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"Across the street Berjaya Mega Mall"
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