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M.S. Garden Hotel Kuantan

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M.S. Garden Hotel Kuantan
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135 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Reviewed 2 days ago NEWvia mobile

Very good customer service. Nice rooms. Nice breakfast. Very centralized. The public toilets downstairs weren't clean well and full of water. The hotel should take responsibility to put up a sign to say that you can't turn left on the crossroads going out to the main road. As it's a one way to the left. Accidents just waiting to happen!

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Helpful?
Thank Claire B
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Had to attend a wedding reception in the hotel. Room was big and the breakfast was quite good. The only negative part was got mix up with my booking since it was fully booked. We book 2 rooms for 1 night and initially they told us there was only 1 room book in the system but finally after waiting for...

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Thank Putra K
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

Pros:- - This is one of the historic hotels in kuantan as during its heyday it was the best in town. - Rooms are large with thick carpets. - Check in is quick and staffs were friendly. - Parking right in front of hotel. - Mattress was comfortable. Cons:- - It must be a 90s thing as most of their...

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Thank Traveltrick
Kuala Lumpur, Malaysia
Reviewed 4 March 2017 via mobile

Very run down place. Rooms are huge but dirty. We actually had to walk around in slippers as the carpets felt so icky. Shower was trickling. Toilet was leaky. Breakfast was awful. The only saving grace was the staff are warm and friendly.

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Thank sseahorsee
Singapore, Singapore
Reviewed 2 March 2017

Overall a not so good stay, stayed there for one night. It was still acceptable as we got it for a few hundred dollars... but there were leftover peanut shells and half-eaten peanuts, the shower compartment had a piece of tape in it and while I was bathing, it got stuck to my toe. It was a very horrible experience...

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Thank zhiyuanlim
Singapore
Reviewed 17 January 2017 via mobile

Stayed two nights as part of 'company retreat' in Kuantan...wonder why would a retreat be booked in such settings where i believe Kuantan being near the beach would have better & suitable beach resort for retreat?? Anyway, those are beyond me, and like my title, if you are here for business, i guess this is a no-brainer. It is centrally...

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Thank Johnmagfam
Reviewed 14 December 2016 via mobile

This hotel have a spacious room and spacious toilet , so comfy. Located next to Kuantan megamall. Easy access from main road (have many choice of direction). Many food hawkers all around the hotel when the night time comes.

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2Thank Muhammad N
Kuala Lumpur, Malaysia
Reviewed 2 December 2016 via mobile

It's been a while since my last visit to this part of the world. This hotel is situated next to Berjaya Shopping Mall, right in the middle of Kuantan, a busy capital of Pahang. The room is spacious (yes, it surprises me), clean & family friendly. Bathroom is nice and cozy. Swimming pool is ok, with a sufficient size of...

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2Thank Mattherius
Kuala Lumpur, Malaysia
Reviewed 15 October 2016

I was so angry at how the peeps at MS Garden Kuantan handled my complaints so I decided to give it a rest before I actually write anything down. 1. I was checked into Room 403 The room was twin bedding. They told me bedding preferences are first come first serve. So they had no choice but to put me...

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2Thank MelvinFoong
Reviewed 6 October 2016

The hotel has lost its shine. Gone are the days of the old M.S. Garden . It's run down . They should actually close the hotel during the renovation period. It's really messy. Nothing but an unpleasant stay 16-17 Sept 2016

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1Thank June W

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
M.S. Garden Hotel Kuantan is a deluxe class property offering 204 modern and luxurious accommodations, two ballrooms and 8 meeting rooms with the state-of-the-art meetings, incentives, conventions and exhibition (MICE) facilities. Located in the heart of Kuantan town amidst the commercial and business areas, the M. S. Garden Hotel Kuantan forms a most impressive landmark in town. This leading 4-star Hotel has been immaculately designed to achieve a perfect balance between business and leisure, offering facilities and services of international standards and unrivalled ambience. ... more   less 

Additional Information about M.S. Garden Hotel Kuantan

Address: Lot 5 & 10 Lorong Gambut | Beserah, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: ₹ 2,593 - ₹ 5,056 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — M.S. Garden Hotel Kuantan 4*
Number of rooms: 204
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Kuantan
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Questions & Answers

Questions? Get answers from M.S. Garden Hotel Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher levels have a better view”
zhiyuanlim, 1 Mar 2017 | Read review
“Stayed ~ 4 times, still can't find any good rooms.”
  • Hair found in bathroom
  • Dark room, combine of 2 beds to make a king size bed
MelvinFoong, 15 Oct 2016 | Read review
“Ask for quieter floors, away from generator!”
TravelTime456, 31 Jul 2016 | Read review
“nice food, bad service”
bibiloh, 26 Jul 2016 | Read review
“Ask for the Executive Suite. It's Huge and nicely maintained.”
ZainuddinA, 27 Jun 2016 | Read review
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