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Hotel Seri Malaysia Kuantan

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Traveller (16)
Room & Suite (3)
Business Centre & Event Rooms (1)
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Overview
  • Excellent4%
  • Very good20%
  • Average26%
  • Poor25%
  • Terrible25%
17 Sep 2017
“Not recommended”
3 Apr 2017
“Nice hotel but bad management”
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Concierge
3 Star Hotel
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Reviews (24)
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Reviewed 18 September 2017 via mobile

I would not recommend this hotel unless you are looking for a cheap bed. Small bugs everywhere in the room Dirty room Found straw in one bed Several ong black hair in the bed even though no one in the family have black hair. One...More

1  Thank Thomas Lund T
Reviewed 3 April 2017

stayed for 2 days for business - organise a program in the hotel. The room was overall pretty nice and comfortable, and the space was good. The shower and toilet water was good. The food was really nice and the price was okay. However the...More

Thank Husse_Serk
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 10 April 2017

Rangkaian Hotel Seri Malaysia Dear Husse_Serk Thank you for choosing Hotel Seri Malaysia. Thank you for sharing your experiences with us. We are glad to hear about your pleasant stay with us. We take note of your comment and we will take this matter to...More

Reviewed 15 February 2017

We were staying one night to attend our family day in Jalan Telok Sisek. The room was just okay, with an outdated room. The worst part is the bathroom. Our bathroom were locked, and we have to call the maintenance to open it for us....More

Thank Afni Z
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 7 March 2017

Rangkaian Hotel Seri Malaysia Dear Afni Z Thank you for choosing Hotel Seri Malaysia, Thank you for taking your time to share your experiences with us. We apologize for the inconvenience during your stay. We appreciate your comments and We will take this matter seriously....More

Reviewed 4 February 2017

Stinky pillows, weird stains on bed and carpet, 10 year old towels, horrible toilet, musty smell. Did not expect this after seeing their large beautiful ads while on the highway Beware, you get what you pay for. Checked out after the first day. The breakfast...More

Thank nwk84
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 6 February 2017

Rangkaian Hotel Seri Malaysia Dear nwk84 Thank you for choosing Hotel Seri Malaysia and thank you for taking your time to share experiences with us. We are truly sorry to hear that and we will take this matter to the management. We will become better...More

Reviewed 20 August 2016

Went here for business trip. Stayed in two different rooms over two days. The hotel is clean but everything is outdated. Furniture are old. TV, everything is old. Its like in 1990s. Only one free wall plug for power. Otherwise need to scramble and unplug...More

Thank seeput
Response from HotelSeriMalaysia, Sales, Marketing & Corporate Communication at Hotel Seri Malaysia KuantanResponded 23 August 2016

Dear Sir, We are sorry and regret to hear of your staying experience with us, we will issue this comment / complaint to the management for their further action.

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Details
Price range
US$ 20 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 20 - US$ 41 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (16)
Room & Suite (3)
Business Centre & Event Rooms (1)
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Room Tips
"They do not have lift (I think), choose ground floor."
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"Avoid ground floor area ..@Smelly"
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"There are no elevators."
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"Any rooms will be not problem if single or a couple, however for extra comfort family room should be the best..."
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