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The 3 bedroom apartment was nice,no more bathtub as they have renovation to the clean bathroom...
Cricket Restaurant so board..nothing much there..18 Celsius cafe aiyash so good and super nice to serve me and my friend...location also nice..
Happen to make a last minute booking for a 2 bedroom apartment and Daniel the duty manager was very helpful. My mom couldn't take steps hence he offered alternative in the hotel building offered a suite room and premier deluxe room. It was a one...More
The service to slow when i want to check in..i need to wait around 30minute..the facillities its ok.Gym need to provide more machine..the best part is the view from my room is so beautiful..you can enjoy at the hotel lobby with a lot of game
Judging this as a hotel for regular urban dwellers.
Booked a hotel suite for my family of 4. Turns out to be on a different block. We were just thankful its just round the corner. but we had a few flights of stairs to climb...More
1) The receiptionist could not undertand our needs and requirements though after speaking English and Bahasa Malaysia
2) Guests were queing for enquiries, but only one staff handling and the other staff just kept continuing his work work until I told him to handle guest...More
Response from CopthorneCameron, The Management at Copthorne Hotel Cameron HighlandsResponded 2 weeks ago
Thank you for your feedback. We regret that your recent stay was not ideal and we apologize for the service lapse. Please rest assured that this is not the usual standard that we endeavor. We will ensure that additional training be conducted for...More