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Copthorne Hotel Cameron Highlands

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Copthorne Hotel Cameron Highlands
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749 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Howell, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed today NEW via mobile

Very old with poor maintenance hotel, stay for 2 nights and everything inside the room is old. Carpet, bathroom even door not worthy to pay more than RM240.00 per night. Location is great, walking distance to KEA Farm. Advice don't come on weekend because there is high traffic due to night market at Brinchang and drivers whom don't have manners... More 

Helpful?
Thank Sue L
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

Location was good. 1. Check in at 2pm..we arrived at 330 and room still not ready..very slow check in...take almost 20 mnit even room not ready.. 2. Room is outdated with old funiture..we are suprised went in the room found that empty ciggerate box was under the curtain..blanket was really dirty with blood sport.House keeping really smart hidden the dirty... More 

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2 Thank cerrry

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Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Quite impressive! We bought voucher from Groupon and surprisingly it turn out to be good. Located in Brinchang and walking distance to Kea market and not that far from night market.. we really enjoyed our stay! Will choose Copthrone again for next trip to Cameron Highlands.

Helpful?
Thank Azian A
Segamat, Malaysia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW via mobile

Felt like it was a luxurious stay. View was priceless. No airconditioning because of the cold air outside. 5 stars for cleanliness. Really happy with tge clean room as I am very picky about this. Spacious room, kids could run around quite freely. House keeping staffs came in a bit late, about 5pm. Yet, still enjoyed everything! ♡

Helpful?
Thank laili roosemari... Y
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Our second time in this hotel. The location is great! Walking distance to the local market and a few strawberry farms. 4/5 because I feel that the hotel is a little old, hope they would refurbish it. Otherwise, it's rather clean, great location, very friendly staff and their breakfast options are also very good. My dad loved their egg station... More 

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Thank goldfishlocks
Singapore, Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

(+) Great location with fabulous mountain view (+) Walkable distance to most of the attraction in CH (+) Value for money (-) Customer service from the reception could be better improved, I wasnt informed on food credit given properly, ended up got a balance of RM100 upon checking out - Had less than 30mins to utilise the balance credits -... More 

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1 Thank RASHIDAHLIM
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked the hotel through Groupon. The check-in time supposed to be at 2pm. We arrived at 4pm but the room is not ready yet, we have to wait til 5pm. The staff gave us complimentary beverages while waiting for our room. But it’s kind of disappointing as we were feeling exhausted and still have to wait and we check in... More 

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Thank natedeljose
Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Did quite abit of research on the area and found that Copthorne was the best hotel within the area in a tight budget. The hotel is quite isolated, though since Cameron Highlands is a hill station, what did you expect? All hotels in the area WILL be isolated, for sure. (Tip: Rent/Use a car to go to Cameron Highlands, it'll... More 

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Thank itiscool123
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

The room was big enough and everything worked. The bed in particular was quite large. The lobby had an opulent, grand aesthetic to it which I really appreciated as it made the experience more memorable. There were also plenty of places for meetings and for relaxing in the lobby. I had no problems checking in or out--the staff was helpful... More 

Helpful?
Thank ZacharyMarret
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This Hotel used to be my favorite hotel in cameron Highland, now the carpet is not been maintained.But the service is good and staff is welcoming and very helpful specially at reception they are very professional. The cafe options are limited and service is very poor

Helpful?
1 Thank Hamza M
CopthorneCameron, Rooms Division Manager at Copthorne Hotel Cameron Highlands, responded to this review

Dear Hamza M, We regret that your recent stay was not ideal and we apologize for the service lapse. Please rest assured that this is not the usual standard that we endeavor. We will ensure that additional training be conducted for our staff to better adhere to the needs of our valued guests. We hope to restore your faith in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perched at 1,628 meters above sea level, surrounded by majestic mountains and gentle undulating valleys, Copthorne is the only resort situated at the highest accessible point of highlands. The Resort offers accommodation option of a tudor-styled apartments or a hotel block and complemented with 3 restaurants, a swimming pool, a gymnasium, tennis and squash courts. Recreational activities available include country-side tours, guided nature walks, jungle trekking, 4x4 adventure and organised visits to the Semai village. ... more   less 

Additional Information about Copthorne Hotel Cameron Highlands

Address: Kea Farm, Brinchang 39100, Malaysia (Formerly Equatorial Cameron Highlands)
Region: Malaysia > Pahang > Cameron Highlands > Brinchang
Price Range: ₹ 2,727 - ₹ 6,887 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel Cameron Highlands 3.5*
Number of rooms: 350
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Also Known As:
Equatorial Cameron Highlands Hotel Brinchang
Equatorial Hotel Cameron Highlands
Equatorial Resort Cameron Highlands
Copthorne Hotel Cameron Highlands Brinchang
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Cameron Highlands staff and other travellers.
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Questions? Get answers from Copthorne Hotel Cameron Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor for better view”
 of 5 bubbles natedeljose, 23 Nov 2016 | Read review
“Get a room at the higher floors, or an apartment close to the hotel building.”
 of 5 bubbles itiscool123, 22 Nov 2016 | Read review
“once you check in , double check the the carpet and the bed sheets”
 of 5 bubbles , 18 Nov 2016 | Read review
“Get a room with a balcony, corner rooms are best if you like a little more peace & quiet”
 of 5 bubbles ShaunSNJ, 14 Nov 2016 | Read review
“Get the room in the main building/block if you want free wifi”
 of 5 bubbles mscwp, 22 Oct 2016 | Read review
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