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Klana Resort Seremban

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Traveller (231)
Dining (38)
Room & Suite (31)
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Overview
  • Excellent4%
  • Very good34%
  • Average27%
  • Poor17%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (165)
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Reviewed 4 December 2016

As this is my third time staying in Klana Resort, I decided to write in some review. As soon I arrived, the checking In procedures were not long, all the front desk staff are friendly especially SYED as he recognise me(to me its a great...More

Thank NoraRozaiman
Response from KRManagement, Manager at Klana Resort SerembanResponded 6 December 2016

Dear Nora Rozaiman, Greetings from Klana Resort Seremban. We are delighted to know that you had a positive experience during your stay at our hotel. We always strive to provide the best possible service to our guests. We hope that Klana Resort Seremban continues to...More

Reviewed 27 November 2016

The resort has definitely seen better days. Things didn't get off to a good start - my check in was delayed to 3pm, my room door required a few swipes of the card before I could enter. Although the room and bathroom was clean, the...More

1  Thank DavNG
Response from KRManagement, Manager at Klana Resort SerembanResponded 29 November 2016

Dear Mr. David, Greetings from Klana Resort Seremban. We assure you that we have alerted our respective Head of Departments regarding your complaints. We would like to inform you that our standard check in time is 3 p.m. & our hotel will be undergoing a...More

Reviewed 14 November 2016

When I checked in on the 12th November, they were fully booked with events going on at the hotel but they managed to find one last room for me. But they gave me a room that's totally not acceptable and should not be rented out....More

1  Thank toolmotion
Response from KRManagement, Manager at Klana Resort SerembanResponded 16 November 2016

Dear Guest, Greetings from Klana Resort Seremban. Firstly, we would like to apologize for your negative experience during your stay here. We have alerted our respective Head of Departments & they will look to resolve all the problems which you have mentioned in your review....More

Reviewed 10 November 2016 via mobile

On November 2016, I went for a official meeting there. It was a beautiful rainy day. The place is very quiet and surrounded by green nature. Food with plenty of options.. So, it was a great lunch.. However, the entrance and outer view seems very...More

Thank Sun1618
Response from KRManagement, Marketing Officer at Klana Resort SerembanResponded 11 November 2016

Dear Guest, Greetings from Klana Resort Seremban. Thank you for your positive feedback. We are glad you enjoyed your stay here. We have taken your feedback regarding our entrance view & would like to inform you that we will be refurbishing our hotel next year...More

Reviewed 6 November 2016

As promised I was supposed to check in earlier but was delayed till 2.45pm. In the picture, the towel and bed sheet are stained. Room wasn't huge enough as expected for Deluxe Room. Pool View? I only can see coconut trees covering half of the...More

Thank Andrew Tan S
Response from KRManagement, Marketing Officer at Klana Resort SerembanResponded 9 November 2016

Dear Mr.Andrew, Greetings from Klana Resort Seremban. We apologize for our shortcomings during your stay here. We have reviewed your feedback & have alerted our head of departments about the complaints you highlighted in Tripadvisor. We would also like to inform you that our hotel...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast included
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 40 - US$ 55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 40 - US$ 55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (231)
Dining (38)
Room & Suite (31)
Pool & Beach (8)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Pool view room ."
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"request ground floor if booking family room"
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"high floor facing the pool will be great"
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"Make sure your room is on the 6th floor, check that the toilet flushes first thing too"
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