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Beta Service Apartment

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31 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Reviewed 26 October 2016

Location is great but the room is horrible. Cleanliness need improvement.Condition need improvement/refurbished. I hope the hotel management will take action on this. Will come again in future to see any improvement.

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2Thank Darkness L
Reviewed 18 July 2016 via mobile

I was check in in this property in July 15, there is somes need to improve such as room conditions and customer service.i was arrive a bit early than the exact check in time with my friends and we have to wait the empty counter about 10 minute then when we ask 1 of the receptionist who's working in morning...

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6Thank asiatrecker
Kuala Lumpur, Malaysia
Reviewed 4 July 2015

the place was alright. the room in the apartment was clean, and it was spacious. the location is also good as it is next to the financial park and the towncentre. however there were a lot of letdown for instance it is such a hassle to go to the counter everytime to get the flat rate RM1 parking fee. the...

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5Thank Siti Hajar M
Reviewed 3 July 2015 via mobile

Everything was beyond horrible. one of the rooms smelled like a sewer, toilet bowl was stained with faecal matter which probably contributed to the smell. Linen was really Dirty, had black spots that looked like insect or lizard droppings. Pillow cases were also covered with dust and the floor as well. Seemed like the apartment was abandoned for years. Had...

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6Thank Dsiew
Sabah, Malaysia
Reviewed 16 December 2014

Cons - Everything is in bad condition from the furniture , bed and bathroom , smelly room and creepy ambience especially at night. Pros - Spacious room , all room with attached bathroom. If you happen to be in Labuan during peak season , this apartment might be your last choice.

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5Thank Nevillria
Sarikei, Sarawak, Malaysia
Reviewed 12 December 2014

Well apartment.. i stayed at apartment level 3, Nice living room.. wifi available even in room.. jz the bathroom need some renovate because of leaking, and can admin please spray some like fabrix on the bed please.. im not in time but u can try their swimming pool, available at daytime only.. entrance to the shopping mall jz right at...

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2Thank StephenieChieng12345
Kuala Lumpur, Malaysia
Reviewed 12 November 2014 via mobile

This service apartment is great for group travels to Labuan. We took up a 3bedroom standard costing RM388 per night. the shower is awesome! But I wish the hot water came with instructions to get the right temperature. It's either too hot or too cold! Lol. I was there for only one night so I didnt get to explore anything....

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2Thank MarinaMY
Labuan Town, Malaysia
Reviewed 3 September 2014

Never I encountered problems like I had with beta apartment. I made reservation 2 months before the check in date. A month before the check in, I made rm1000 advance deposit for 2 UNITS . In the receipt clearly stated "Advanced deposit rm1000 (2units) . Because this reservation is for a wedding, a day before checking in which is on...

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11Thank sherla26
Reviewed 25 August 2014 via mobile

It is cool to staying here with the group.the unit of the apartment is really big if you wanted to play football inside the unit you can play it if you want..hehehe..but dont do that..the housekeeping staff i think is very friendly but I dont know her/his name.the security also give the great simile when we meet them..every evening my...

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Thank Ray M
Klang, Selangor
Reviewed 7 July 2014 via mobile

I don't think this facility qualifies as a hotel, but if it does, then it is probably one of the worse hotels to stay in. The building is old and poorly maintained. It's a 3 bedroom apartment with generous amount of space located centrally in the city, but that is about the only good thing I can say about it....

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4Thank attw

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Amenities

Highlights
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Air Conditioning

Additional Information about Beta Service Apartment

Address: Financial Park Labuan Complex | Jalan Merdeka, Labuan Island 87000, Malaysia
Region: Malaysia > Sabah > Labuan Island
Number of rooms: 86
Also Known As:
Beta Service Apartment Hotel Labuan Island
Beta Service Apartment Labuan Island
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Questions & Answers

Questions? Get answers from Beta Service Apartment staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“balconi available..”
 of 5 bubbles StephenieChieng12345, 11 Dec 2014 | Read review
“rooms on the north side give a good view of the island. On a good clear morning you can see Mount Kinabalu in Sabah, the highest mountain in S.E.Asia.”
 of 5 bubbles zahidi, 14 Jun 2012 | Read review
“Actually need not to book business bedroom apartment, because standard bedroom also has free wifi to surf web.”
 of 5 bubbles mickyjun, 17 Jan 2012 | Read review
“View the unit before you book”
 of 5 bubbles indiKL, 16 Nov 2011 | Read review
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