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StarCity Hotel Alor Setar

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Traveller (48)
Room & Suite (17)
Dining (5)
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Overview
  • Excellent9%
  • Very good47%
  • Average30%
  • Poor6%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)
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52
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LanguageEnglish
10
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8
10
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All reviewswithin walking distancecheck in processsimple hotelfriendly mannerhotel is locatedrooms are cleanvalue for moneychoose this hotelhawker stallslate checkextra bedlcd tvon dutybreakfast spreadstrategic locationpleasant stayreasonable price
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1 - 5 of 115 reviews
Reviewed 3 April 2018 via mobile

The hotel is located right at the center of the city. A big modern shopping mall with various fast food chain and cinema is just within walking distance. Tourist who fancy dining at the tower also very near. Basically I have no complaint except WiFi...More

Thank nelsonchee
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 6 April 2018

Dear Nelsonchee, Thank you so much for taking the time to notice and pen down your observations. Yes we will look into your suggestion of a 42 inch TV in all our rooms when we schedule our next room upgrade. Looking forward to welcoming you...More

Reviewed 15 March 2018 via mobile

I'm having problem connecting to hotel wifi. The signal is weak from my room. I end up using my cel data which is fine anyway. The room is nice, bed is comfy, everything meets my expectation. Check in process is fast. No safety deposit asked....More

Thank Zahar A
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 17 March 2018

Dear Zahar, Thank you for taking the time to pen down your observations. We regret to hear of your concern with our WIFI. We will discuss with the provider on how better to improve the bandwidth.In the mean time we look forward to your next...More

Reviewed 15 February 2018 via mobile

Having the chinese new year right now in this hotel. It states that the dinner start at 730pm. However, they did not start the event until 810pm. At the time I am writing this review, which is 820pm, not a single dish out yet!More

Thank Shu Ting G
Response from Maanagement, Manager at StarCity Hotel Alor SetarResponded 23 February 2018

Dear Shu Ting G, Firstly we want to thank you for celebrating your re-union dinner here with us. Just to clarify that the hotel has not committed to a 7.30 pm start time anywhere in their promotional materials. The event was delayed slightly giving time...More

Reviewed 15 January 2018 via mobile

been in hospitality industry for 7 years,as a hotelier i dont really recommend this hotel as the service is really bad,better for me to stay at fuller as i always do,cheaper,better room and service. request for king bed and they force me to upgrade and...More

Thank jamia e
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 23 February 2018

Dear Ms Jamie, We regret to learnt about your experience here . It would be right for us to inform you that it is not our policy or practice to force any guest to upgrade by paying more. The day you checked in we were...More

A TripAdvisor Member
52
Reviewed 16 December 2017 via mobile

Good location and newly renovated hotel. Everything new and clean. Breakfast limited choice. Breakfast time start at 7am but not all food & coffee ready at 7am. You can enjoy better food outside the hotel.

1  Thank A TripAdvisor Member
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 38 - US$ 50 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 38 - US$ 50 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (48)
Room & Suite (17)
Dining (5)
Business Centre & Event Rooms (2)
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Room Tips
"Bad attitude of the front desk staff. No Manners, Bad ettiquette. STAY AWAY!"
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"Go elsewhere"
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"Surrounded by good local food, esp at night time! Walking distance to Aman Central Mall. Look at Fuller's..."
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"higher floor with nice view"
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