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The Puteri Pacific Johor Bahru

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588 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

Served is very bad.. staff not enough... when i call the waiter somebody not come here.. please find the staff.. i hate this hotel.. bad class.. i come from singapore...... please does something this your hotel

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Helpful?
Thank Azli A
Reviewed 5 days ago NEWvia mobile

Was here on 3rd - 4th Dec 16. It was nice and suitable Hotel for those who wanted to explore JB town as the location is just next to City Square Mall. Staff was friendly and helpful. Definitely will come again !

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Helpful?
Thank umie j
Reviewed 1 week ago via mobile

First of all I would to give a special thanks to Ms Rita for the great service during our stay here. The room that we stayed is quit big and facing the Singapore view. The location is strategic where we can reach to city square mall by walk. We had a great dinner at Chinese restaurant and the food was...

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Thank Esmady Z
Reviewed 2 weeks ago

When Booking, i had indeed indicated that it is for our wedding anniversary and a birthday. A disappointment when nothing was prepared for this. Being an established hotel, it would occur that a standard welcome note or a cake would have met guest expectation. Apart from that, the rooms appear outdated but no other major complaints. The restaurants and services...

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Helpful?
Thank Novaz1027
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Thistle, KSL and DoubleTree JB were fully booked, the department secretary has no choice but to book Puteri Pacific Hotel for my weekend stay at JB. Yes, everyone is in love with hyper-minimalist modern hotel nowadays and many old hotels have either disappeared or being renovated. Puteri Pacific, yes, maybe slightly outdated but it is full of characters and its...

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Thank Jeremy_Hoo13
Singapore, Singapore
Reviewed 4 weeks ago

1. Location (2/5) A taxi trip from City Square to the hotel will cost you RM6. Due to the major construction work along the road, walking to the hotel is a bit harder. Hotel is near Kotaraya Mall and some shophouses which sells food. Taxi fare from the hotel to City Square though cost slightly higher, RM10 due to the...

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Thank leogaljuliana
Reviewed 4 weeks ago via mobile

Reasonably priced hotel and its located near Johor Sentral station. There are also malls nearby the hotel. Room was clean and spacious. Only drawback is that the hotel's interior furniture design was abit outdated. Cant complain because the price is reasonable and its worth the money

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Helpful?
Thank Raphael_Dane
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear Raphael_Dane, Thank you for taking time to share your review with us. We're glad to know you enjoyed our spacious rooms and services. Our strategic location is definitely a bonus. We look forward to serve you again in the near future. Kind Regards, Renitha. R Customer Services Manager

Malaysia
Reviewed 4 weeks ago via mobile

I been stay here for 3nights,very secure and centralized hotel in town.Room a bit old but for the price they offer is reasonable.My 3 years old daughter and 4month infant feel comfortable here.Very near to little india and shopping mall.Few ddistance to icq malaysia.

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Helpful?
Thank muniswaran
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear muniswaran, Thank you for taking time to share your review with us. We're glad to know our services met with your expectations. Our strategic location is definitely a bonus. We look forward to serve you and your family again in the near future. Kind Regards, Renitha. R Customer Services Manager

Kluang, Malaysia
Reviewed 4 weeks ago via mobile

I love noodles soup, bread(use oven so that they are hot), fragrant pear during breakfast. No checking on breakfast voucher. I have breakfast twice 😁. Very clean washroom near cafe. Good and polite cleaners - Sumon and Regina. Tv reception could be improvised.

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Helpful?
Thank HRS_6
renitha2015, Customer Services Manager at The Puteri Pacific Johor Bahru, responded to this review

Dear HRS_6 Thank you for taking time to share your review with us. We're glad to know our services met with your expectations and that you enjoyed our sumptous breakfast buffet. We have passed along your praises to our houskeeping associates. We look forward to serve you again in the near future. Kind Regards, Renitha. R Customer Services Manager

Singapore, Singapore
Reviewed 5 weeks ago via mobile

The location of hotel was a bonus for us as we were travelling with elderly parents. Our check-in and check-out were smooth. The Front Office staff were very considerate to allocate connecting rooms and arranged complimentary cake to commemorate my mother in law's birthday. She was over the moon!!! The only disappoinment was the pool water was dirty. Overall we...

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Helpful?
Thank Imee_Hussein

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Puteri Pacific Johor Bahru is the largest 4 stars hotel in the southern region of Malaysia, located in the centre of Johor Bahru with easy access to Singapore via the causeway. The Puteri Pacific Johor Bahru is a business and convention-focused hotel offering 416 appealing guestrooms inclusive of apartments and suites, all equipped with wireless internet access. There is an array of food and beverage options to choose from,this includes Selasih Restaurant which offers traditional authentic Johorean and Malaysian cuisine, Mediterranean inspired fun dining at D'Coast, Cantonese and Szechuan cuisine at Kai Xuan and The Puteri Cafe offers both local and international menu. For recreational activities, Pacific Fitness Centre comprises of the gym, sauna, steam room, Jacuzzi, tennis and squash courts, and an outdoor swimming pool. A choice of 29 function rooms and Convention/Exhibition spaces with necessary facilities are readily available to cater to your needs at Persada Johor International Convention Centre. ... more   less 

Additional Information about The Puteri Pacific Johor Bahru

Address: PO Box 293 Jalan Abdullah Ibrahim, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: ₹ 3,300 - ₹ 5,322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Puteri Pacific Johor Bahru 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Puteri Pacific Hotel
Puteri Pacific Johor Bahru
Hotel Style:
#4 Spa Hotel in Johor Bahru
#10 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from The Puteri Pacific Johor Bahru staff and other travellers.
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Questions? Get answers from The Puteri Pacific Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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