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Citrus Hotel Johor Bahru

Orbitz.comUS$ 25*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 37*
US$ 25*
US$ 26*
US$ 37*
US$ 25*
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Citrus Hotel Johor Bahru
Citrus Hotel Johor Bahru
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822 Reviews from our TripAdvisor Community

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Showing 703: English reviews
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Jakarta
Reviewed 3 days ago NEWvia mobile

Location wise, this hotel is convinient. It is right accross the JB CIQ and next to the johor bahru city square. We had anticipated the worst since reading all the negative reviews here. But, our family thankfully did not experience any discomfort at this hotel (we only stayed for 1 night though, maybe like 12hours only). We actually had a...

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Helpful?
Thank ara_elle
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear ara_elle, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your short stay with us. I take note on your review about bathroom cleanness and I will bring this to the attention of our housekeeping department. Once again thank you for sharing your stay experience and...

Reviewed 5 days ago NEW

The only good thing about this hotel is its location and helpful receptionist. The room is not clean and the air in the room caused my children sneeze all the time. I see quite alot of very2 young couple going in and out. I dont think this hotel is for family vacation.

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Helpful?
1Thank Ulfa U
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Ulfa U, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed you liked the location of the hotel. I am naturally happy to hear your commendation towards our staff and I will pass this on to them. I take note on your review on our room...

Singapore, Singapore
Reviewed 2 weeks ago

- Bad showering facilities (Low water pressure) - Thin walls that can hear the sounds from the room next door - TV not working - Aircon not cold enough - Poor wifi - valuables stolen from room while we are out having breakfast at the hotel **Do not put your valuables in the room even in the safe!! Last of...

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Helpful?
Thank OutofSingapore
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Valued Guest, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would want to personally apologize for the less than expected stay experience with us and I will bring your review to the attention of the team here. We take safety and security of our guest seriously and we make it a top priority....

Singapore
Reviewed 2 weeks ago

The location is good, near to the shopping malls, customs etc. The room is small and not very cleaned and the room lobby light was not working. Their service was slow. No complain as their room rate is cheap. Would not recommend to friends.

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Helpful?
Thank Chrissie2980
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Chrissie2980, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would want to personally apologize for the less than expected stay experience with us. I take note on your review on our room and services and will bring this up with the relevant department heads. Once again thank you for sharing your stay experience...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Good location. Some staff are friendly but that's all. No towel provided. A lot of ants. Called front counter to request change of room. Front counter promise to check and call back, but didn't. Very hard bed and soft pillow. Bed is actually 2 single mattress combined together. On my last day stay was being lock out of the room....

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Helpful?
Thank vera93lim
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Vera93lim, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would want to personally apologize for the less than expected stay experience with us. We had some issues with our laundry vendor and its now back to normal. We are in the process of placing extra pillows in all our rooms. My engineering staff...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

This hotel closed from JB central and a lot of food hawkers a round the hotel . Price is reasonable but the hallway to the room is need to renovation. The staff is friendly, they will answer your questions clearly

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Helpful?
Thank pariyanto
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Pariyanto, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you liked the location of our hotel. I am happy to hear that you found our staff to be friendly and I will pass your commendation to them. We are in the process of getting preventive maintenance done on...

Reviewed 4 weeks ago via mobile

Was okay with everything. Since check-in at 2pm till 12am when i got back from out shopping, i didnt get my towels. Called the reception and housekeeping several times (5 i think). Till i even had to personally go down to the reception to ask for the towels. I had to make sure the staff went to collect towels for...

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Helpful?
Thank Aldwin Y
LJF73, Operation Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Aldwin Y, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I would want to personally apologize for the less than expected stay with us. We had some issues with our laundry vendor and it's been solved now. Housekeeping team should have sent you the towels as soon as we received them. I will bring...

Reviewed 4 weeks ago via mobile

The hotel is strategic located center of the city. Nearby shopping mall, railway station, restaurant and attraction points. Room are clean, big and comfort. Staff are friendly and helpful. The only negative feedback is no parking provided

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Helpful?
1Thank Lee C
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Lee C, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your stay with us. I am naturally happy to hear your commendation towards our staff and I will pass this on to them. Citrus Hotel JB is located in the heart of JB Sentral and...

Reviewed 4 weeks ago

Enjoyed my first stay and no regrets on my second. Clean room, friendly staff and great location. Paid RM 150 and it was really value for money. Just no carpark and internet was sluggish. Will be back again on my next business trip. Keep it up Citrus!!

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Helpful?
Thank Vinod B
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Vinod B, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your stay with us. I am naturally happy to hear your commendation towards our staff and I will pass this on to them. We are currently working with our vendors to improve our WIFI issues....

Singapore, null, Singapore
Reviewed 5 weeks ago

Have stayed for a shop trip over the weekend years ago. Good breakfast spread, based on the value and the staffs are excellent! Great service. Location is excellent the hotel is walking distance from the City Square. Strongly recommended!

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Helpful?
Thank Ben L
LJF73, Operations Manager at Citrus Hotel Johor Bahru, responded to this review

Dear Ben L, Greeting's from Citrus Hotel! Thank you for sharing your stay experience with us. I am happy to hear that you had enjoyed your stay with us, enjoyed breakfast and liked the location of the hotel. I am naturally happy to hear your commendation towards our staff and I will pass this on to them. Once again thank...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Citrus Hotel Johor Bahru is a newly renovated JB hotel located at the heart of Johor Bahru’s Central Business District. This centrally located hotel is across the road from City Square Shopping Center, and within easy reach of the CIQ (Customs Immigration Quarantine) Complex as well as Singapore bound and local taxi stands.Citrus JB consists of 125 stylishly designed rooms equipped with modern conveniences that include wireless Internet connection, 32” LCD flat screen TV with cable and more. Citrus Hotel JB offers not only the utmost comfort to guests but also facilities and services such as a café, a club lounge, function room, wireless Internet connection throughout the hotel and much more to support the requirements of both the business and leisure traveler alike. ... more   less 

Additional Information about Citrus Hotel Johor Bahru

Address: 16 Jalan Station, Johor Bahru 80000, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: ₹ 1,487 - ₹ 2,909 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Johor Bahru 3.5*
Number of rooms: 125
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Johor Bahru staff and other travellers.
12 questions
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Questions? Get answers from Citrus Hotel Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms on higher floors”
vinodb940, 26 Apr 2017 | Read review
“Family room does not have any window”
Tim_SG_Trips, 2 Apr 2017 | Read review
“choose room with window for a view”
loekmann, 17 Mar 2017 | Read review
“Not window unit for family and room small and room lock spoil”
admintnsd, 13 Mar 2017 | Read review
“Rooms at sixth floor with JB Sentral views”
sangn2015, 2 Mar 2017 | Read review
5 of 5
Orbitz.com
US$ 25* /night
View Deal
Hotwire.comUS$ 26
Hotels.comUS$ 25
Hostelworld.comUS$ 37
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Prices are for 1 room, 2 adults
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