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This chic and modern hotel was chanced upon as we were strolling to Sutera Mall. The lobby is clean and cosy. We were greeted very warmly by the reception staff who was very helpful and very forthcoming with information about the hotel. Naturally, we decided to stay...More
Response from CheeWoiTan, General Manager at J HotelResponded 2 days ago
Thank you for your wonderful review. Turning your skepticism into satisfaction has indeed made our day. We have shared your praise to our team; it has certainly provided much encouragements for our work here.
We shall continue to keep up our rooms and...More
Unplanned stay but we gotten checked in fast & quick. Good enough for transient stay and no for longer nights as the place is surrounded by night spots - rowdy & annoying.
Convenient for food hunts & shopping mall nearby.More
Response from CheeWoiTan, General Manager at J HotelResponded 4 weeks ago
Thank you for spotting us on random and staying.
We are located in this small bustling township of Sutera Utama, where locals come to eat and play. In the day, there are offices and the usual expected eateries. By night, the scene transforms...More
J Hotel is easily the prettiest hotel located at Taman Sutera. The furnishings are a little old, but the room was clean. Aircon worked well and the TV channel played very new movies around the clock. Only major complaint is the pillows - too soft...More
Thank Wileen S
Response from CheeWoiTan, General Manager at J HotelResponded 13 December 2017
Dear Wileen S,
Thank you for your kind comment about us easily being the "prettiest hotel" in Taman Sutera Utama. We will strive to make the rooms as pretty as we can.
We do have selections of hard and soft pillows. Do let us know...More
Good location, nice budget hotel , cozy room and friendly staffs. I am quite satisfied with this but one thing, a bit noisy in the afternoon when i check in, I can hear someone play a drum in the evening time, and someone singing karaokea...More
Response from CheeWoiTan, General Manager at J HotelResponded 28 November 2017
Thank you for your kind comments about our cozy room and friendly staffs.
Admittedly, our location exposes us to certain amount of neighboring drum/singing sound. Not all rooms are affected and not all to the same extent. Weekdays are better; weekends crowd rowdier....More
1. Stay 1/5
- Pro : good location, food abundance & mall within walking distance.
- Con : The room a bit rundown with stains on the bed. Next door pub/karaoke very loud non soundproof singing disturbing rest late till 4am. There is also some...More
Response from CheeWoiTan, General Manager at J HotelResponded 18 November 2017
Thank you for your returned visit and comments. We are glad that you have found our service team friendly and that the rooms are affordable.
We do apologized on your dismal stay this time round. The stain is unacceptable. Please notify us and...More
Theres plenty of parking lots available, but most of them are open. So far I've only seen covered parking lots at sutera mall. Those lots are usually reserved for people who are dining at the restaurant.