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Traveller (92)
Room & Suite (42)
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Overview
  • Excellent19%
  • Very good59%
  • Average17%
  • Poor2%
  • Terrible3%
Travellers talk about
“sutera mall”(38 reviews)
“sweet room”(4 reviews)
“boutique hotel”(7 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Meeting Rooms
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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92 results
Traveller rating
18
53
16
2
3
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LanguageEnglish
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18
53
16
2
3
Show reviews that mention
All reviewssutera mallsweet roomboutique hotelshopping mallopen conceptwalking distancemassage chairroom was cleanbasic amenitiesdrinking waterhotel guestswater pressureshort tripnon smokingf beateriessutra
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1 - 5 of 92 reviews
Reviewed 2 weeks ago via mobile

This chic and modern hotel was chanced upon as we were strolling to Sutera Mall. The lobby is clean and cosy.  We were greeted very warmly by the reception staff who was very helpful and very forthcoming with information about the hotel.  Naturally, we decided to stay...More

Thank MKMKMK246
Response from CheeWoiTan, General Manager at J HotelResponded 2 days ago

Dear MKMKMK246, Thank you for your wonderful review. Turning your skepticism into satisfaction has indeed made our day. We have shared your praise to our team; it has certainly provided much encouragements for our work here. We shall continue to keep up our rooms and...More

Reviewed 22 December 2017 via mobile

Unplanned stay but we gotten checked in fast & quick. Good enough for transient stay and no for longer nights as the place is surrounded by night spots - rowdy & annoying. Convenient for food hunts & shopping mall nearby.More

Thank CHRISLL8
Response from CheeWoiTan, General Manager at J HotelResponded 4 weeks ago

Dear CHRISLL8 Thank you for spotting us on random and staying. We are located in this small bustling township of Sutera Utama, where locals come to eat and play. In the day, there are offices and the usual expected eateries. By night, the scene transforms...More

Reviewed 9 December 2017 via mobile

J Hotel is easily the prettiest hotel located at Taman Sutera. The furnishings are a little old, but the room was clean. Aircon worked well and the TV channel played very new movies around the clock. Only major complaint is the pillows - too soft...More

Thank Wileen S
Response from CheeWoiTan, General Manager at J HotelResponded 13 December 2017

Dear Wileen S, Thank you for your kind comment about us easily being the "prettiest hotel" in Taman Sutera Utama. We will strive to make the rooms as pretty as we can. We do have selections of hard and soft pillows. Do let us know...More

Reviewed 24 November 2017

Good location, nice budget hotel , cozy room and friendly staffs. I am quite satisfied with this but one thing, a bit noisy in the afternoon when i check in, I can hear someone play a drum in the evening time, and someone singing karaokea...More

Thank Pica0507
Response from CheeWoiTan, General Manager at J HotelResponded 28 November 2017

Dear Pica0507, Thank you for your kind comments about our cozy room and friendly staffs. Admittedly, our location exposes us to certain amount of neighboring drum/singing sound. Not all rooms are affected and not all to the same extent. Weekdays are better; weekends crowd rowdier....More

Reviewed 15 November 2017 via mobile

1. Stay 1/5 - Pro : good location, food abundance & mall within walking distance. - Con : The room a bit rundown with stains on the bed. Next door pub/karaoke very loud non soundproof singing disturbing rest late till 4am. There is also some...More

Thank YY08
Response from CheeWoiTan, General Manager at J HotelResponded 18 November 2017

Dear YY08, Thank you for your returned visit and comments. We are glad that you have found our service team friendly and that the rooms are affordable. We do apologized on your dismal stay this time round. The stain is unacceptable. Please notify us and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$ 28 - US$ 37 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 28 - US$ 37 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (92)
Room & Suite (42)
Questions & Answers
Ask a question
Jiaxin O
25 June 2017|
Answer
Response from Andrew S | Reviewed this property |
Their Sweet Room is equiped with bathtub but it"s an open concept. Meaning the bathtub is not located in a covered bathroom.
2
Votes
eternalsage
5 April 2016|
AnswerShow all 2 answers
Response from Joelyn X | Reviewed this property |
Theres plenty of parking lots available, but most of them are open. So far I've only seen covered parking lots at sutera mall. Those lots are usually reserved for people who are dining at the restaurant.
0
Votes
sue13066
5 July 2015|
Answer
Response from Wai_Spore | Reviewed this property |
yes. there is :-)
0
Votes
Room Tips
"Rooms behind the reception counter are quieter."
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"If anyone is booking the mini boutique room, try not to go for the room in pink as the window is facing the..."
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"Book direct to enjoy RM10 off the room rate"
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"I stayed downstairs and had peace during my stay, no complains from my friends who stayed upstairs"
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