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Grand Hills, a Luxury Collection Hotel & Spa

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Grand Hills, a Luxury Collection Hotel & Spa
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73 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Beirut, Lebanon
Reviewed 1 week ago via mobile

We went as family for the Sunday Buffet. Food Choices were not Great. Whenever plates were finished they were never refilled. The dessert remaining was awful. The Buffet was so disppointing not what you expect in a five stars hotel

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Helpful?
2Thank Chadi2013
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I am sorry to hear that you did not enjoy our Sunday Brunch with us. may I ask you to provide us with your contact details so we can apologies personally with you? Looking forward to hearing from you Giuseppe Ressa General Manager Grand Hills, a Luxury Collection Hotel & Spa Broumana

Reviewed 3 weeks ago via mobile

Good service . Professional and friendly staff especially Kevin. Amazing sites and great room size and cleanliness but the décor I didn't fancy outdated over decorated and heavy on the nerves. Children shouting and playing everywhere in corridors and even in the superb Chez Allain Resto. I would recommend

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Thank andrew s
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your sincere feedback. We are delighted to read that you have enjoyed your stay with us. The Grand Hills, a Luxury Collection Hotel & Spa Broumana boosts more than 1200 pieces of antiques and the Largest suite in the world as certified by the Guinness World Record. We fully refurbished our room to...

Reviewed 28 October 2016

Really enjoyed our stay here - the staff here are phenomenal - really really really good service, attentive, nice and chatty if engaged but otherwise left one alone. We had a great waiter at breakfast who made the experience brilliant but on the second day he wasnt there and we had incorrect orders brought to us and a not so...

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Helpful?
Thank Hanahtarifa
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, thank you very much for your sincere feedback. We are glad to hear you have enjoyed your stay with us. I have taken note of your comments on the pool towels usage for guests in house and will definitely look into it. We are looking forward to welcoming you back in the near future. Giuseppe Ressa General Manager...

Abu Dhabi, United Arab Emirates
Reviewed 19 October 2016

I stayed here as part of a tour. The hotel is gorgeous and the rooms are spacious and comfortable. The breakfast buffet was over the top. The personnel were efficient and accommodating. The pool area is great especially if the weather is nice. We were lucky to have good weather as we spent most of our time outside. The view...

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Helpful?
Thank Samsonite911
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for your positive review, we are delighted to now that you have enjoyed your stay with us. Looking forward to welcoming you back in the near future Best regard Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa Broumana

Reviewed 22 September 2016 via mobile

This hotel occupies a spot at the mount Lebanon that is blessed with a stunning mountain view that reflects the beautiful and rough nature of mount lebanon The interior design represents the legacy of Lebanon that has a mixed heritage from the Phoeniciens upto the Turkish and then French..these are all reflected in the furniture and arts exposed in every...

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Thank Joe T
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your positive comments, we are delighted to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back in the near future. Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa Broumana

Reviewed 21 September 2016

It wasn't my first time to stay there, i visited it before in 2010 for couple of days. In spite it was only for 1 night stay, but it took my back to a lot of memories i had before with my friends there. The breakfast was amazing and the view is extraordinary. The room was very nice equipped with...

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Thank hallabo
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your positive review, we are glad to hear that you have enjoyed the stay with us. We are looking forward to welcoming you back in the near future. Best Regards Giuseppe Ressa General Manager Grand Hills, a Luxury Collection Hotel & Spa Broumana

Dubai, United Arab Emirates
Reviewed 20 September 2016

The hotel was huge and centrally located on a hill which has an amazing view of the mountains and Beirut. Choose a room with a balcony, because I think the view is the most important item in this hotel. Price is very expensive thought. The hotel space is full with classic and expensive furniture, however it is empty. You can...

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Thank HR8283
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I am pleased to hear that you enjoyed your stay with us. For your information, an array of typical Lebanese dishes are offered in our all day dining restaurant called Pool Café at the 1st floor. I am sorry to hear that you have found our in room dining expensive, it is usually a very labor intensive service...

Reviewed 13 September 2016

Stayed a couple of days in this luxurious hotel hidden behind the pine forest of the hills of Broumana and it is a dazzling place. The hotel is huge with a great number of open and green spaces. In this summer season in roughed up Lebanon, the hotel is almost empty and people come in mostly to enjoy the pool...

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Thank Karimkwo
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your sincere feedback. We are glad to hear that you have enjoyed the tranquility of our resort, set on a 35,000 square meters of land. While having the resort running at almost his full capacity in the summer, the large facilities and ample spaces allows private spaces. I can...

Beirut, Lebanon
Reviewed 13 September 2016 via mobile

The hotel is newly refurbished, has superb views, extremely quite. It's a wonderful place to retreat away form the city. The rooms are clean, and fresh. We Stayed in a suite where Beds are extremely comfy, the sitting area has an amazing lazy couch offering a superb view. The amenities are abundant and are what you'd expected from a 5*+...

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Thank Khaled J
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, We are glad to hear that you have enjoyed your stay with us. I would like to mention, that we offer as well an Italian Restaurant, called Pasquale, located within our resort and operating daily for dinner and week ends for Lunch and Dinner, featuring an Italian Chef. We have as well Shisha Hills, adjacent to the hotel...

Reviewed 16 August 2016 via mobile

My husband and I booked a room online for our wedding anniversary, the reservation desk took the initiative of upgrading our room to a bridal package that seems was available that day ... A reservation officer accompanied us up to the room which was beautifully decorated as if we were honeymooners ! The room is spacious with lots of storage...

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Helpful?
Thank Rana L
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your sincere feedback, I am delighted to know that you have enjoyed your stay at the Grand Hills, a Luxury Collection Hotel & Spa Broumana. We are looking forward to welcoming you back in the near future. Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
One of the most fascinating resorts in the region, Grand Hills, a Luxury Collection Hotel & Spa is also the home of an eclectic ensemble of over 1,200 pieces of art, sculptures, antiques and hand-crafted furniture that convey the compelling vision of the world's most prolific diamond collector. Nestled in Lebanon's popular mountain village of Broumana, the hotel offers an alluring sanctuary a cool 750 meters above sea level, and a convenient drive from the coast, ski slopes, buzzing downtown Beirut and Rafic Hariri International Airport. Spread out over 35,000 square meters, Grand Hills offers a picturesque pinewood pedestrian village setting with exquisite gardens and stunning views of both the mountains and gold coast of Beirut. The hotel's lobby and public spaces proudly reveal a mosaic of antiques and sculptures, each offering a glimpse of their fascinating history and the mastermind curator that acquired them. Grand Hills features 118 rooms and suites, including 62 Deluxe Rooms, 12 Grand Deluxe and 44 Luxury Suites. Each room is unique, with decor and hand-crafted furniture inspired by the exquisite antiques they contain from all over the world. In addition to the modern amenities and comforts expected by today's global explorers, all rooms and suites afford breathtaking views of the mountains, the sea, the gardens or the swimming pool. In addition, the village also incorporates 52 apartments offering views of the Sunrise and the Sunset. ... more   less 

Additional Information about Grand Hills, a Luxury Collection Hotel & Spa

Address: Charkieh Main Road, Broummana 1204, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Broummana
Price Range: ₹ 12,657 - ₹ 20,981 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hills, a Luxury Collection Hotel & Spa 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Grand Hills Hotel Broummana
Grand Hills Hotel And Spa
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Questions & Answers

Questions? Get answers from Grand Hills, a Luxury Collection Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony and a view”
  • View from our Balcony ( Sea and mountain view room)
 of 5 bubbles HR8283, 19 Sep 2016 | Read review
“All of them are good.”
 of 5 bubbles 239Adam101, 11 Jul 2016 | Read review
“Best view you can get, very romantic and quiet”
 of 5 bubbles 70cherinec, 24 Aug 2015 | Read review
“high floor nice view of the city”
  • from my room
 of 5 bubbles g4slavy, 17 Aug 2015 | Read review
“you have to visit Grand Hills Hotel...”
 of 5 bubbles johnnyz803, 6 Sep 2013 | Read review
5 of 5
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