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InterContinental Almaty Hotel

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434 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Almaty Hotel
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Showing 300: English reviews
Haarlem, The Netherlands
Level Contributor
90 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 28 October 2014

Stayed here early october for a long weekend. rooms are big and nice though a bit darkish. Very nice big bathrooms, bids are excellent. the hotel breakfast is wonderful with wide choice. The free shuttle service to the airport is a great perk. The staff is helpful and friendly. the concierges offer good assistance on all local things such as... More 

Helpful?
Thank marcel dam
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan... More 

Jeddah, Saudi Arabia
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 October 2014

I first stayed this hotel 10 years ago. Coming back to the same hotel after a decade and found out same pleasant experiences. Check in was smooth and found the room very welcoming, a personalized welcome letter waiting on the table. Working table is spacious - good enough to conduct my business related works. Wifi internet speed is satisfactory (i... More 

Helpful?
Thank Oriental_Guest
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We were delighted to welcome you back again at InterContinental Almaty Hotel! Thank you for taking the time to submit the review of your recent stay at our Hotel and for recommending us. We are happy to know that your recent stay was as pleasant as first time. We also appreciate your comment about breakfast which is very... More 

Kearneysville, West Virginia, United States
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 October 2014

Excellent hotel with great service and attention to details. Stayed here 3 nights for business and enjoyed my time at the hotel. Food service is very good, staff was very helpful and got me to where I needed to be.

Helpful?
Thank Cliff C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your review on Tripadvisor. We are so happy to see that you enjoyed your stay in our Hotel. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken General Director More 

Tel Aviv, Israel
Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 October 2014

Ultimately, the Intercontinental in Almaty falls short of expectations. When you carry the Intercontinental brand you are responsible for a certain level of service and the one in Almaty misses the mark. Was it bad? No, of course not. It was fine. But "fine" is not enough for a $300 a night hotel. It was ok. The people were nice,... More 

Helpful?
Thank Benja764
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are very important for us and greatly appreciated. We apologize for the inconvenience caused by smell in the lobby area. We are taking necessary actions to avoid such kind of situation.... More 

Perth, Australia
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 October 2014

This is a very elegant hotel with great facilities and location. The English speaking staff was very helpful, friendly and accommodating. We upgraded our room to Club Level on the 8th floor for about $200, we got mountain view and it was awesome. The room is comfortable, beddings were top notch and slippers/robes were very nice touch. The tub is... More 

Helpful?
Thank MadaTata
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We grateful to you for pointing out the staff, room, bedding and food in the restaurants. All your kind comments regarding the bathroom supplies are greatly appreciated and very important for... More 

London, United Kingdom
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 October 2014

There's not a huge choice of 'Western' Hotels in Almaty, but I can't fault my recent 3 night stay at The Intercontinental. The Hotel's Mercedes was a good choice for travel to/from the Airport, (and not unreasonably priced) as well as for trips around town; rather than trying to deal with taxi drivers trying to rip you off and who... More 

Helpful?
Thank Jimbo2011_11
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,... More 

Brisbane, Australia
Level Contributor
162 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 October 2014

As might be expected from the brand, this is a first class hotel, with large rooms and excellent facilities. Staff were courteous, attentive, and helpful, and the food was excellent. Can’t comment on value, as I stayed as part of a package. Otherwise, thoroughly recommended.

Helpful?
Thank myrgatroyd
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director More 

West Richland, Washington
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 September 2014

I've stayed at the "InterCon" a couple times now this year, and each time, was impressed with the service and attention from the staff. I liked the layout and the appointment of the rooms, and the view of the Tien Shan mountains from the elevator in the main lobby is pretty amazing. I can;t quite give it 5 stars because... More 

Helpful?
1 Thank Darkicered
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We are so happy that you were impressed by our service and you enjoyed your room, lobby and view from the elevator. All your kind comments regarding the restaurants are greatly... More 

Moscow, Russia
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 September 2014

The Almaty Intercontinental is the kind of hotel that sprung up in the FSU in the early 90's, taking the best and the worst of the average Mid-West hotels that are so well depicted in "Up in the Air". shapeless, cement-glass monster building, well trained and polite stuff, awful room decor (who chooses it?! I'd be really curious to find... More 

Helpful?
1 Thank FedeMoskve
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay in our Hotel. We grateful to you for pointing out the breakfast and staff. All your kind comments regarding the room decor, smell in the corridor and pool are greatly appreciated and very important for us in... More 

Atlanta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2014

This is a terrific hotel both the service and the facility. We were able to use the club level which had great food and wine. A great price/ performer and very near the action. We arrived in the early morning 3:00 AM and the front desk was sharp and on top of our every request. The work out facility was... More 

Helpful?
Thank garythegut
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: ₹ 10,282 - ₹ 16,519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5
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