We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

InterContinental Almaty Hotel

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
InterContinental Almaty Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

434 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for InterContinental Almaty Hotel
See the most recent reviews
Showing 300: English reviews
Amman, Jordan
Level Contributor
4 reviews
4 hotel reviews
Reviewed 18 October 2016

As always stayed at InterContinental Almaty Hotel for a 1&1/2 day (13-14 OCT 16) and enjoyed the stay. People are very welcoming and food is great. This hotel offers one of the best Bfast Buffet in the World. Will keep staying at this hotel in 2017 as business is picking up in this amazing country.

Helpful?
Thank mkhoshman
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time to write a great review of our hotel and for recommending us. I sincerely appreciate your feedback. We are so happy to see you enjoyed your stay at our Hotel. We hope you will be back soon and give us the opportunity to provide you with the great service again.... More 

uk
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

Hotel was very grand although could probably do with a bit of a face lift. Room carpet was a little tatty. Staff were very attentive and friendly. Good breakfast was available with great selection. Only there for one night so no chance to visit spa, gym or pool. A hotel taxi into the city was cheap and would recommend the... More 

Helpful?
Thank skippy017
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Hakan Demirceken Managing Director More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016 via mobile

Superb hotel with excellent facilities, rooms very comfortable with great attentive service, great restaurant and a superb indoor pool facility. Secure parking great breakfast with wide range of foods and even a patisserie

Helpful?
Thank Robert D
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We will be happy to welcome you back again. Sincerely yours, Hakan Demirceken MAnaging Director More 

2 reviews
Reviewed 5 October 2016 via mobile

Thank you for great stay! The room was nice, but I think that some carpets are old, think need some refreshments, totally I liked location, lobby, spa and reception staff! Thank you for all, you made my stay more more comfortable!

Helpful?
Thank Shirka95
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. We are very happy to note that you enjoyed your stay with us. We appreciate your kind comments about carpets which are very important for us in further improvement. We look forward to welcome you back again. Sincerely yours, Hakan Demirceken Managing... More 

USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016 via mobile

Arrived at this property very late into the evening and yet the staff appeared and responded as if it were mid day. Check in was a breeze and was able to get to my room with very little hold up at registration. My room was very spacious and full of amenities that made my stay very comfortable. The complimentary breakfast... More 

Helpful?
Thank XbishopX
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We are very pleased to learn that you enjoyed your stay with us. We all look forward to having another opportunity to welcome you back again in the near... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2016

General: Everything about the hotel was pleasant; including the staff. Property: Hotel is a decent 5 star property but is borderline dated. Eg. Old telephones and thermostat. Having said that, Wifi was very good. Location: The hotel is a little isolated with no shops or cafes nearby. It almost feels like a resort. However, there are hotel cars (Mecedes); alternatively... More 

Helpful?
Thank Nabil A
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general. We highly appreciate your comments about Air Conditioning system which are very important for us in further improvement. We look forward for an opportunity of welcoming you back again during your next... More 

Cannes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

Found this hotel on luxury group website as one of the best values in five star hotels in the city and we are very happy here. Breakfast offering is extensive and staff is very helpful. Open space lobby with soaring high ceilings, rooms with great views and a nice authentic turkish style hammam at the hotel's spa.

Helpful?
Thank Dorsoduro29
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken... More 

Tirana, Albania
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 September 2016

I was here for 2 weeks on Business and the stay was great. The staff were courteous and went out of their way to answer any questions. I plugged in my laptop and the Internet was screaming fast!!! The food at the hotel was good and on the Club Level the food and drinks were a nice ending of the... More 

Helpful?
Thank abnguero
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing a great food and excellent service. We all look forward to having another opportunity to welcome you back again in the near... More 

pearldream
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 August 2016 via mobile

Very friendly staff. Big and clean rooms with coffee facility's. The air-condition could have been a little cooler and the shower is a little challenge to get in. The breakfast buffet is lovely with a lot to choose from. And the service was excellent. Only stayed here for 1 night but can recommend this hotel.

Helpful?
Thank pearldream
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor and recommending us. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by air conditioning system. Your feedback is very important for us in the further improvement. We are looking forward... More 

Washington DC, District of Columbia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 August 2016

Good hotel for business travelers. No bathtub, just shower. Good breakfast with room. Helpful concierge staff assisted with lost luggage by contacting airport and arranging to have my baggage delivered to hotel. Check-in/out, no problem. Keys are easily demagnetized (or whatever) by being put next to phone apparently. Had to get my key re-registered because of this.

Helpful?
Thank JTB570
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by keys demagnetizing. We highly appreciate your comments which are very important for us in further improvement of our performance. We look forward... More 

258 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (139)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (17)
Viewed
Bathroom (7)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
0:48
Videos (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (119)
Viewed
Hotel & Grounds (18)
Viewed
View from Room (8)
Viewed
Family/Play Areas (1)
Viewed
Dining (19)
Viewed
Room/Suite (29)
Viewed
Business Centre/Function Rooms (11)
Viewed
Other (33)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Almaty hotels
1.6 km away
Rixos Almaty
Rixos Almaty
#1 of 69 in Almaty
573 reviews
2.0 km away
The Ritz-Carlton, Almaty
0.3 km away
Holiday Inn Almaty
Holiday Inn Almaty
#7 of 69 in Almaty
392 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Worldhotel Saltanat Almaty
4.7 km away
Royal Tulip Almaty
Royal Tulip Almaty
#8 of 69 in Almaty
132 reviews
2.8 km away
Kazzhol
Kazzhol
#5 of 69 in Almaty
266 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: ₹ 10,569 - ₹ 16,501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline and IHG so you can book your InterContinental Almaty Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay