Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Excellent location with a park right next to the hotel. We did our morning walks here daily before breakfast. Melt in the mouth yummy breakfast. Good, clean, and spacious rooms and bathrooms. Money exchanges are also close by. We were a group so we had a bus to ourselves, but there was also a metro not too far away.
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There were 36 of us who came to take part in the forum exhibition. As the coordinator of the group, I can say that all our issues were resolved in a timely and competent manner. The hotel is located within walking distance from the exhibition pavilion, which helped us to avoid city traffic jams. A five-minute morning walk is refreshing. A very varied breakfast is included in the accommodation. Fresh and clean bed linen, comfortable beds are what you need after a long day on your feet. The most important thing for me personally is the presence of a kettle and drinking water in the room - I like to make tea in the evening and watch the news on TV. We recommend this hotel for working people, especially those who came to the Atakent exhibition.
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Date of stay: February 2023
Value
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Trip type: Travelled on business
Room Tip:Â Breakfast from 7 to 10 only. The lower floor with reception, if you go in the elevator, the L...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The service is good, the facilities in the hotel are complete, there are many different attractions in the surrounding area, the supporting facilities such as clothing, food, accommodation and transportation are also good, and the environment is clean. There are not many people who understand English in the nearby shopping mall, so I have to use GOGGLE TRANSLATE every day. Different items can be purchased in supermarkets. The breakfast is rich, with different styles of food. The chef is serious and has a smile. It feels like BRUNCH every day. The lobby reception manager team is friendly, affable and helpful. They help with transportation and postal packages during the stay, and recommend nearby shops to buy daily necessities, especially Aruzhan. Thank you! I wish you health, beauty and happiness every day! Your store is booming!
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: 沒有
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'd not recommend staying in this hotel with little children as rooms are unsafe for them, and the hotel staff cannot accommodate simple requests. During our stay, we asked for a crib, but it turns out that they only have them in one "size," making it completely unsuitable for our baby who could easily climb out of it. Power outlets are also poorly placed with some clearly sticking out and pretty dangerous. Lastly, be careful with side lamps above the bed. They are so fragile that a slight touch may result in their fall and breakage. The only positive part our stay was breakfast that included a good selection of different foods.
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Review collected in partnership with Best Western
Date of stay: July 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in this hotel for one night on 20th Junr 2024. They charged around 23k INR for one room and adjusted all 4 of us by putting extra bed. We reached hotel around 1 am early morning on 21st due to flight schedule. We found a cheat taxi driver who asked us to pay 38000 tinge against the normal fare of around 5000 tinge. Due to language issue, we requested lady available at the reception to help us to talk to the driver. Initially she said maximum fare should be 10000 tinge which we were willing to pay but later, after taking to the driver, she started forcing us to pay 38000 tinge !! It seems there is some scam going on here to cheat the tourists.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Â Don't stay at this dated hotel. There are much better options available in city centre. We also...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zhanna Alimbayeva, Other at Best Western Plus Atakent Park Hotel
Responded 23 Jun 2024
Dear Guest! Thank you for your feedback. We are sorry, that you faced with such situation. It was misunderstanding with our staff, she only translating information among driver and you. From our sight no any scam. If you are booking transfer from hotel we informing our guests that hotel transfer will be safety, our price is 15 000 KZT. We don't know about your agreement when you hire the taxi. For avoiding this cases we are suggesting you to book it from hotel, we also faced with situations when guest didn't agreed amount from airport with some drivers, and took taxi by themselves, in this case you can call police. Best regards, BWPL Atakent Park Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I attended a training in Almaty as a trainer, where the hotel served as the venue, arranged by the tourism board. The staff were kind and helpful, and the cleanliness was satisfactory. Breakfast offered a good variety, while several excellent restaurants surrounded the hotel, and the hotel restaurant was also commendable. Since no one spoke English in the restaurant, I recommend checking the menu in your room for room service to place your order.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel for 3 nights. My stay was very pleasant. I have got the generous upgrade from the double room to the one bedroom suite. The suite was spacious, very clean and well-furnished. The breakfast was included and it was quite good. The view to the mountains from the room was exciting. The hotel is located in the centre of the city and it is very convenient. Highly recommended!
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great accommodation! I would to thank the hotel staff for the service provided during my stay! Delicious breakfast and attentive personal. Good location closed to the park. Spacious room made me feeling comfy. I would recommend the hotel to my colleagues for sure!!!
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not to visit hotel. No hot water. No receptionist accepting the calls at night, need to get back to the first floor to awake her. At restaurant no fresh water and working cooler, although one exists. Very bad quality of food-need a medicine after I got the breakfast and was bad all the day round
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWP APH, Guest Services / Front Office at Best Western Plus Atakent Park Hotel
Responded 17 Oct 2024
Dear Vahan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Plus Atakent Park Hotel Team
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Had an excellent stay at Best Western in my recent solo trip. -Excellent Staff especially Aruzhan who was very helpful, dedicated and patient. She helped in resolving a payment issue. -Great location, next to Expo, some local cafes. -Breakfast was nice with many options including customized omlette.
Would love to stay here in my next trip.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Almaty area.
PRICE RANGE
₹7,360 - ₹8,399 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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