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Rixos Almaty

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Traveller (356)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (712)
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274
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All reviewsbusiness tripexcellent hotelrain showerlobby barguest relationsbreakfast buffetturkish bathsteam roomgreat spawithin walking distancecentral locationfitness centerenjoyed my staynon smoking roomvisiting almatycomfortable roomscity
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31 - 35 of 449 reviews
Reviewed 27 September 2017

I travel from Atyrau to Almaty once per month for biz trip. I usually stay for 4 nights/month in Almaty. The reason I selected the Rixos instead of Ritz Carlton is that my office is next to the hotel. Usually, one night out of four,...More

Thank qln1000
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 9 October 2017

Dear qln100, First of all, on behalf of the team of Rixos Almaty we would like to thank you for taking the time to write your review of our property, and apologize for the experience you had at our hotel. It is unfortunate to read...More

Reviewed 18 September 2017

Hotel is very nice, big lobby and comfortable rooms. Service is amazing and everything is yes, yes , yes. Very clean and well equipped. SPA is working late until midnight. Limo service was amazing brand new Mercedes Benz S500 for the 25Eur for the ride...More

Thank Ratomir J
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 21 September 2017

Dear Ratomir J, On behalf of Rixos Almaty Team, we would like to thank you for taking the time to write to us regarding your experience at our hotel whilst staying with us. I am pleased to hear that you felt comfortable in our classic...More

Reviewed 16 September 2017 via mobile

One of the best hotel in Kazakhstan, luxurious and good looking. My room was huge with a great view to the mountains covered in snow. The staff is professional, good service but the prices are big, anyway it's a 5 stars hotel. Great experience there,...More

Thank Alstani R
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 17 September 2017

Dear Alstani R, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. I really appreciate your wonderful compliments and happy that you enjoyed your time with us. I am delighted to read...More

Reviewed 14 September 2017

Overall, good location, good facilities, lovely spa, decent rooms, but completely bizarre service. Examples: The floor ladies appeared instantly upon request, but the iron they brought me leaked all over my dress, so I couldn't wear it that day. We had to check out before...More

Thank Zoodle
Response from MakhmutZ, General Manager at Rixos AlmatyResponded 25 September 2017

Dear Zoodle, First of all, on behalf of the whole team of the Rixos Almaty, let me thank you for choosing our hotel. We always appreciate the feedback of our guests and try to take into account the preferences and wishes to make their stay...More

Reviewed 13 September 2017 via mobile

Beautiful luxury hotel in Almaty. Has many amenities including spas, gym, pool, beauty boutiques for the ladies. Dining restaurant is very good with a French abd western style cooking although Chinese, Japanese and Italian dishes are also available. Breakfast buffets were memorable as were luncheon...More

Thank Bob M
Response from MakhmutZ, Генеральный директор at Rixos AlmatyResponded 17 September 2017

Dear Bob M, Thank you very much for your warm and positive comments about our hotel and most importantly for choosing. I am pleased to hear you in our classic designed hotel rooms, our spacious and open-air area. Your comments are our inspiration to work...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 182 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 182 - US$ 251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (356)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"The park views and mountains are beautiful"
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"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
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"Rooms connecting with suit rooms can be smaller"
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"we liked city view more than park view"
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