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Rixos Almaty

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Traveller (358)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (749)
There are newer reviews for Rixos Almaty
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Traveller rating
292
139
28
10
7
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LanguageEnglish
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292
139
28
10
7
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All reviewsbusiness tripexcellent hotellobby barrain showerguest relationsbreakfast buffetturkish bathsteam roomgreat spacentral locationbusiness travelernon smoking roomrooms are spaciousvisiting almatygymcityatrium
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11 - 15 of 476 reviews
Reviewed 1 week ago

I really enjoyed my stay at the Rixos Hotel Almaty. Staff was amazing, All the front office staff were extremely helpful, especially a girl named Alua, she has solved my problem in the blink of an eye. Food was good, my room was very clean...More

Thank Дилора К
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Ms. Dilora, Thank you for staying with us and for your great feedback and recommendation. We are delighted to read that you truly enjoyed your stay with us, especially mentioning the room cleanliness and food. It is really great you found our staff very...More

Reviewed 1 week ago

I was really amazed by having Iftar at Rixos Almaty! the food was delicious, in one word best of the best! Moreover, the staff are really friendly and polite, especially Beibit and Chingiz. Thank you very much for your service!More

Thank kama707
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Kama707, Thank you very much for taking the time to review your stay and for sharing your experience with other travelers. I really appreciate your wonderful compliments and happy that you enjoyed your time with us. Thank you for your recommendation of our hotel!...More

Reviewed 1 week ago via mobile

We were invited to the event held in Ballroom and stayed for a night. Everything was amazing, we got very nice and spacious room with a nice view on the park. Staff was very attentive, we were also provided a bottle of wine. The Ballroom...More

Thank Darya A
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Darya A, We were pleased to read your warm comments about Rixos Almaty, and we appreciate that you have taken the time to write a review about our hotel. We are truly thankful for your positive comments about our service and team members, who...More

Reviewed 1 week ago

One of the most beautiful hotels in Almaty. A huge bright atrium impresses with the first step, where you can enjoy a cup coffee and fresh croissants from Patisserie. And have you ever tried their cheesecake? it's a real jam! Very polite, competent and friendly...More

Thank Hero B
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Asyl T, Thank you for taking the time to write us this beautiful review. We are delighted to read your kind words. We are trying to make a homey feeling while our guests enjoy their stay with us. Our hotel indeed holds prestigious meetings,...More

Reviewed 1 week ago via mobile

Being an important day for me Rixos Hotel made sure I felt as comfortable as anyone can feel in the hotel. The first impression was the hotel room. Plater of fruits and sweets were on the table, which is was quite handy as I was...More

Thank Bekbolot K
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Bekbolot K, First of all, we would like to thank you for taking the time to write regarding your experience at Rixos Almaty Hotel whilst staying with us. We are extremely pleased to know that you enjoyed you stay with us as well as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 174 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 174 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (358)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"City view doesn't offer much to see. Perhaps garden view is better."
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"choose corner suites on higher floors for perfect view"
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"Choose a room at a different hotel"
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"Take a room that has a view of the park"
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