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Rixos Almaty

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Traveller (358)
Room & Suite (104)
Dining (34)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (742)
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472 results
Traveller rating
289
138
28
10
7
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LanguageEnglish
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289
138
28
10
7
Show reviews that mention
All reviewsbusiness tripexcellent hotellobby barrain showerguest relationsbreakfast buffetturkish bathsteam roomgreat spacentral locationbusiness travelernon smoking roomrooms are spaciousvisiting almatygymcityatrium
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1 - 5 of 472 reviews
Reviewed yesterday

Stunning European-style architecture as you walked into the hotel. Staff are friendly and helpful. Breakfast was good but same menu everyday. Room service was average. Quality of room is good - clean, functioning, though there should be more light around the working desk. The gym...More

Thank Saengroj
Reviewed 2 days ago via mobile

I enjoyed my stay at Rixos. Hotel is in a very nice location with a lot of restaurants and malls nearby. It has responsive and professional employees. Darren, at the front desk, was welcoming and supportive. They have nice, clean, peaceful and city view rooms....More

1  Thank Mahboobullah I
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded yesterday

Dear Mr. Mahboobullah , Thank you very much indeed for the interest shown to Rixos Almaty Hotel. We are so excited to hear that you had comfortable stay with us! Your comments are a continuous inspiration to our team to work harder every day. Our...More

Reviewed 3 days ago via mobile

Rixos Almaty is a 5-star hotel in Almaty, Kazakhstan. Hotel has 7 floors and huge inside lobby, with at caffe and restaurant. I love this lobby, especially if you are visiting in the winter. It has a sun roof, and tropical bushes all around you....More

Thank Alex G
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded yesterday

Dear Mr. Alex G, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty. We greatly appreciate your kind words about our hotel, its various outlets and location. Rixos Almaty is aimed to make your staying with...More

Reviewed 4 days ago via mobile

A beautiful luminous hotel with excellent conferencing facilities. The food was ample and delicious and all AV and services were superb. An excellent option for business meetings. Also good espresso coffee downstairs.More

Thank Cecily R
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 days ago

Dear Cecily R, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to...More

Reviewed 4 days ago via mobile

This is my firse time to Almaty and choose this hotel.I love this style of decoration.You can swim,keep fit,and do many exercises inhere.By the way,the breakr is fantastic.Good room and good service.I really like it!!!More

Thank simonkong1994
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 4 days ago

Dear simonkong1994, Thank you very much indeed for your five star review on Tripadvisor. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder everyday to satisfy...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 175 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 175 - US$ 241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (358)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"City view doesn't offer much to see. Perhaps garden view is better."
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"choose corner suites on higher floors for perfect view"
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"Choose a room at a different hotel"
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"Take a room that has a view of the park"
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