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Rixos Almaty

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572 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Moscow, Russia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

Recently stayed here for two nights and I can say that it has been one of the most pleasing hotel experiences I ever had in my life. The design and the quality of rooms are top notch. Rixos Almaty is a nice, comfortable and good looking 5* hotel, but my experience has been made exceptional by the Director of sales... More 

Helpful?
Thank vyurko
Kaunas, Lithuania
Level Contributor
10 reviews
5 hotel reviews
Reviewed 6 days ago NEW

It was a great pleasure to stay in luxury Rixos Hotel in Almaty. All staff is very considerate, very good facilities, additional wishes of guests are carried out immidiately, very rich breakfast. I liked my stay in this hotel very much!

Helpful?
Thank ProfessorKaunas
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear ProfessorKaunas, Thank you very much indeed for your wonderful feedback! We are pleased to know that your Rixos Experience was up to your expectation. This motivates us to work harder everyday! We would be delighted to be your host for your next visit to Almaty. Best Regards, Makhmut Zharimbetov General Manager More 

Butgenbach, Belgium
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I was excited to come back to my favorite hotel. It is still a pleasure to be there. Nothing really negative I could say. Everybody is helpful, friendly and professional. Some of the stuff even remembered me after more than a year I was not there. I can't wait to come back!

Helpful?
Thank HeinzEWSchmidt
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear HeinzEWSchmidt, It was a pleasure to welcome you back to Rixos Almaty! I appreciate you taking the time to share your generous impressions on Tripadvisor. I will be certainly sharing your kind comments with my team, who I know will be delighted to receive such complimentary feedback. Looking forward to seeing you hopefully soon. Sincerely yours, Makhmut Zharimbetov General... More 

Vitoria-Gasteiz, Spain
2 reviews
Reviewed 1 week ago

I am traveling a lot for my work and I am always staying in the Rixos, also in Astana, the same hotel chain. Very nice and helpful staff always willing to help you in all the areas of the hotel, very accommodating when you request for something. Big and quiet rooms, my favorite are the ones facing the park. I... More 

Helpful?
Thank Maria G
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Maria, Let me kindly thank you for choosing our hotel and for such a positive review! I'm so glad to know that you liked our accommodation with stunning views, restaurants and hotel service in general! As for your comments regarding fresh juices in restaurant, please rest assured that our food and beverage department was shared accordingly. We truly hope... More 

Riga, Latvia
2 reviews
Reviewed 2 weeks ago

I was staying her for the second time in October. The hotel is absolutely what You need during long and hard business trip to relax! Very clear, good designed, comfortable rooms. Breakfast for any taste – really large selection of food. I was happy to use the fitness center, spa and pool as well which were perfect. Service unostentatious and... More 

Helpful?
Thank dagnija2015
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear dagnija2015, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. We are really happy to know that the accommodations, restaurant, SPA and especially service were to your liking. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely Yours,... More 

North Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago

Stunning hotel. Comfortable rooms. Spectacular spa. Very good beauty salon. Breakfast good. Restaurant food limited. Concierge service excellent. Front desk a bit slow in check in and check out but that's due to the bureaucracy required by the government. Hotel car service comfortable, safe and reasonably price (although as anywhere much more expensive than local taxis). Always have good airport... More 

Helpful?
Thank sallys59
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Sally, Thank you for your recent feedback and for bringing to our attention problems with email communication. Please, rest assured that all corrective measures have been taken after. For any assistance,you can forward your request to almaty@rixos.com and we will attend to you immediately. We are extremely pleased that you liked our accomodations, SPA, transportation service as well as... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

I have been going there for years for business and the hotel offers everything you may require for a business trip. It has an amazing spa, great breakfast and extremely helpful and caring staff. Always a pleasure to stay there. It is also pretty central as opposed to Ritz for example which helps with early morning meetings around town.

Helpful?
Thank Mariya G
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mariya, Thank you very much for taking your time in sharing your wonderful experience following your continued stay with us. We are delighted to read your fine comments about our facilities, location and service, as our staff takes great pride in delivering superior service. Rixos Almaty is located, as you mentioned, nicely with good ambiance just in the heart... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

I was in almaty for 3 days and stayed at the Rixos. Everything was spot on. Great service, nice spacious and comfortable rooms. Breakfast is really good with friendly staff. Breathtaking views from the elevators and that's in the building. Not the cheapest, but definitely worth every penny!

Helpful?
Thank Kaz E
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Kaz E, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty! We greatly appreciate your kind words about our hotel. Rixos Almaty is aimed to make your staying with us comfortable and enjoyable as much as possible, especially when you are away from your home. We look forward to welcoming... More 

Level Contributor
5 reviews
Reviewed 2 weeks ago

I stayed in Rixos Almaty, during my business trip. The hotel is really amazing with quite good Aminities. The service and staff are excellent. The Lobby Bar, food lover would enjoy the restaurant I enjoyed my stay in Rixos.

Helpful?
Thank Gadigayya H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Gadigayya , First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. Most importantly we appreciate you spending a time to left a positive feedback here at Tripadvisor. Clean, comfortable accommodation, delicious food and exceptional level of... More 

Astana, Kazakhstan
1 review
Reviewed 3 weeks ago

I was on a business trip and had the chance to stay at the Rixos in Almaty. This is an incredible hotel! Beautiful rooms, wonderful service and excellent value for the services rendered. Car service from the hotel, excellent gourmet breakfast buffet and very good dining and shopping options within the hotel. Located in a good section of the city... More 

Helpful?
Thank jburr0ughs
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear jburr0ughs, Thank you very much indeed for your five star review on Tripadvisor. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder everyday to satisfy all our guests. Looking forward to seeing you soon at Rixos Almaty, Best Regards, Makhmut... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: ₹ 11,104 - ₹ 15,971 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#1 Spa Hotel in Almaty
#1 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
4 questions
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Almaty, Kazakhstan
over a year ago

See all questions (4)

Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
“Choose the rooms facing the Park”
 of 5 bubbles F1637MMjohnw, 7 Nov 2016 | Read review
“i guess the rooms on the higher floors have better views”
 of 5 bubbles 20140905, 7 Nov 2016 | Read review
“If you don't have much time at breakfast, go and prepare your own coffee at the machine. It will generally be quicker than asking for it.”
 of 5 bubbles Frank_1978S, 5 Nov 2016 | Read review
5 of 5
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