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Rixos Almaty

690 reviews
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Traveller (328)
Room & Suite (80)
Dining (33)
Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(42 reviews)
“excellent hotel”(27 reviews)
“lobby bar”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (690)Write a Review
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All reviewsbusiness tripexcellent hotellobby barbreakfast buffetswimming poolturkish bathguest relationssteam roomgreat spaluxurious hotelwithin walking distancecentral locationgreat roomsfitness centerenjoyed my staynon smoking roombusiness hotel
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1 - 5 of 438 reviews
Reviewed 3 days ago via mobile

This has been my second trip to Almaty and I had very excellent welcome from the staff. My room was ready for every thing. I want to thank a specially those staff makes the beautiful smile and help. Special thanks to; Ms. Farida in Concierge...More

Thank Sinan S
Reviewed 1 week ago via mobile

I was recommeded tohere by collegue when visiting Almaty on business and I wasn't disappointed. Friendly staff, good food, nice room and super shower :-) Overall the hotel was excellent and reasonably priced if you compare to western Europe prices. Highly recommend staying here.More

Thank DarrenNich
Response from Zakaria T, Front Office Manager at Rixos AlmatyResponded 6 days ago

Dear Mr. DarrenNich, Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything in our hotel included the food, cozy room with its bathroom and also for your mention about...More

Reviewed 2 weeks ago

Good location in city centre. It's a grand looking hotel. Service is good. Most staff speak some English. The room was spacious and clean. Bed comfort was average. The quality of the toiletries provided was below average - the small plastic bottles were half filled...More

1  Thank rafalution_2009
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 2 weeks ago

Dear Guest, First of all, thank you for sharing your experience with other travelers on Tripadvisor about your stay with us. We appreciate your comments regarding our spacious rooms, location and breakfast options. And, certainly we will take your comments on the bathroom amenities into...More

Reviewed 3 weeks ago via mobile

The hotel is greatly located in the center of the city and within a beautiful park. You can see the park from the breakfast table. A lovely terrace is accessible in summer time towards the park. The rooms are standard Rixos style, the huge patio...More

Thank Sofia R
Response from Zakaria T, Guest Relations Manager at Rixos AlmatyResponded 2 weeks ago

Dear Ms. Sofia R, Thank you for choosing our hotel for your recent trip to Almaty and reviewing us on TripAdvisor. We are delighted to hear that you enjoyed the great location of our hotel, impressive lobby and breakfast with the park view. Having said...More

Reviewed 4 weeks ago

My flight into Almaty was delayed by 12 hours and I informed the hotel as they were sending a car to meet me. There was no problem with the car, they picked up the late arrival and were waiting for me. The problem came with...More

2  Thank Mark W
Response from Zakaria T, Director of Rooms and Guest Relations at Rixos AlmatyResponded 3 weeks ago

Dear Mr. Mark, Further to our phone conversation yesterday, I would like to extend my apology about the inconvenient incident happened during your last stay. Please rest assured that corrective measures are taken by the highest level of our hotel management to do not let...More

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12345688
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 173 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 173 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (328)
Room & Suite (80)
Dining (33)
Pool & Beach (7)
Hotel & Grounds (253)
Bathroom (18)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
25 August 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
25 August 2017|
Answer
Response from Egix2013 | Reviewed this property |
I assume not, I'd suggest to ask a travel agency for loi
0
Votes
444guest
16 December 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"we liked city view more than park view"
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"The rooms with the park view are the better"
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"Don't forget to ask for non-smoking room if you want to stay in a nonsmoking room."
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"A Garden View room is good."
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