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Tien-Shan City Hotel

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48 Reviews from our TripAdvisor Community

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Showing 19: English reviews
New York City, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2016

We arrived at 4.30am in the morning at Almaty airport. The hotel arranged taxi man was waiting for us at the airport on time. That was a good experience. (We did not speak Russian, so having a taxi arranged was important to us.) The rooms are OK, but price is good value. The hotel is located in a quiet area... More 

Thank curious_explorer_66
Almaty, Kazakhstan
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2016 via mobile

Stayed here for a weekend (even got special weekend proposal as discount)rooms are very clean,bed is comfortable, steaming and fitness are included.Steaming was super awesome especially small swim pool.Breakfast has varieties of food.Restaurant is nt bad,food is delicious.Area is nice but not much restaurants are around.Good place to stay in Almaty

Thank Gulim A
Klaipeda, Lithuania
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2015 via mobile

IT is a very nice hotel with very friendly staff. A very good SPA with 3 types of sauna and swimming pool. The staff is always ready to assist you. Small but tidy rooms. The only disappointment was too much salty meat (beef, chicken) during all my 4 days staying in Almaty. Close to the hotel (5-6 min walk) is... More 

2 Thank Geraldas S
Almaty, Kazakhstan
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 September 2015 via mobile

This hotel is build by the old soviet standards: room quality and amenities are poor. Do not expect much of a service, food quality. Okay as Bed, but skip a breakfast, because there are several good coffee places in the neighborhood (Biskvit or Coffeemania)

Thank Almaty-Texas
Myrtle Beach, South Carolina
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 September 2015

The hotel is located in the downtown, close to shopping areas and restaurants. With busy traffic in Almaty this is important. The hotel seems to renovated recently, rooms are small but clean. Breakfast is excellent (included into the price). Another advantage is free access to Bali Spa with pools, saunas, massage and fitness room. I would recommend this place for... More 

1 Thank Gregory G
Tbilisi, Georgia
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 25 May 2015

There are two different points: hotel building, street, surrounding area are really modest, but hotel's room is really large, clean and comfortable enough. Bathroom is also very large. TV channels choice is poor.My room had balcony, but street noise (tram!) and view from balcony was not very impressive (see picture).Plus there is no elevator. So, if you prefer large room... More 

Thank Ivan_002_10
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 November 2014

I have been here for 4 nights. The rooms are big enough and clean. The SPA is beautiful: it has a nice swmming pool/ steam bath/sauna, but the best thing is the smallest swimming pool that has an Amazing Hydro-jet which is simply great for relaxing. The Gym is quite small but it nice. They provide you with anything you... More 

4 Thank Stefano G
Southampton, United Kingdom
Level Contributor
94 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 September 2014

Stayed here in September. The hotel itself is ok centrally located in Almaty. The rooms are ok not great but fine. The service was a little shaky but not unfriendly more like just clumsy. I got a hotel car and it was extortionate so beware if getting a taxi. There was wifi but again a little shaky

1 Thank Donna H
Maputo, Mozambique
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 May 2014

budget hotel.good for short stay,comfortable and reasonable price.the rooms seems bit small but its the way it is,stuffy.bathroom is good.tv available but not a single english channel.very near to airport.

4 Thank josh v
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2014

One of the best hotel I’ve ever stayed. Everything was perfect; The hotel itself is gorgeous, Room was amazing, Excellent service, pretty good food, Great Spa including the price of treatments and friendly staff all around the hotel. I don't see any reason to book somewhere else. It was just perfect!

1 Thank foodcool

38 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (38)
Room/Suite (10)
Bathroom (2)
Dining (2)
Hotel & Grounds (2)
Pool/Beach Area (1)
View from Room (1)
Other (20)
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The City Hotel Tien Shan is located in the center of Almaty and has 31 comfortable rooms with Bath/Toilet. All rooms are equipped with Satellite-TV, Air Condition, Phone, High Speed Wi-Fi Internet, Mini Bar, Safe and Hairdryer. For our guests a dry cleaning and laundry service as well as a 24 hour service in the room and in the Lobby Café Bar are available. At the lobby area is also the Restaurant Almaly located, with a good assorted menu selection. Here we serve in the morning for our guests a rich breakfast buffet with a wide choice of specialties and cakes. In the wellness area our guests can enjoy Sauna, Relax Zone, Gym, Fitness Room and a small Pool, free of charge. ... more   less 

Additional Information about Tien-Shan City Hotel

Address: Kunayeva St., 151/34, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: ₹ 3,693 - ₹ 4,788 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tien-Shan City Hotel 3.5*
Number of rooms: 31
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Questions & Answers

Questions? Get answers from Tien-Shan City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms facing away from the road”
 of 5 bubbles joshv884, 22 May 2014 | Read review
“Book the Holliday inn next time”
 of 5 bubbles IainD363, 26 Oct 2013 | Read review
“There is no lift so lower floors mean less stairs”
 of 5 bubbles 146ChrisP, 2 Oct 2013 | Read review
“Second floor was good for me 207 is a single room”
  • Desk and TV
 of 5 bubbles BarbaraR37, 24 May 2013 | Read review
“there are no views, ask for rooms off the main road avoid the noise of early morning trams”
 of 5 bubbles lightupthedarkness, 31 Jul 2011 | Read review
5 of 5
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