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Kazzhol

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Kazzhol
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276 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Tehran, Iran
Reviewed 17 September 2016

I had been in Almaty last week for business trip and i stayed at Kazzhol hotel for 4 Nights. First of all i should Notice you to be careful Taxi drivers specially from airport to hotel. They took 15000 TN from me and the max rate i found it was about 3000 TN , so i recommended you strongly arrange...

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Helpful?
Thank HamedTalaforoush
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Hamed Talaforoush! Thank You for taking the time to review Your stay with us. Your comments concerning airport transfer are correct. Better to arrange it in advance, hotel transfer are safe and reliable. We will let Anastasya know that You were pleased with her service. We hope to welcome You back to the hotel in the near future. Kind...

New York, New York, United States
Reviewed 7 September 2016

This hotel may have the smallest room I have ever stayed in, but I am small, so I did not mind. It was extremely sunny and clean and the view out my window was kind of sweet. It was very inexpensive as well. After the huge hotel I stayed at in Astana, this was a nice change. It is located...

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Helpful?
Thank Michal S
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Michal S! Thank You for taking the time on sharing with us Your impressions following Your stay at Kazzhol Almaty hotel. I am so glad to hear that You enjoyed Your stay with us! I hope Your next stay is just around the corner. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 2 September 2016 via mobile

Arrived in the evening from Bishkek and found teception staff friendly and got ecactly what we had asked for - double on non-smoking room. A bit surprised when entering room to find such a modern look a la Novotel. Room is spacious with safe and complimentary bottle of water. There is a minibar - sadly not complimentary! ! Pillow menu...

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Helpful?
Thank Herb S
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Herb S! Thank You for giving us a perfect rating and for recommending our hotel to other travelers. I'm happy that you enjoyed Your stay and I'm looking forward to having You again as a guest in our hotel. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Christchurch, New Zealand
Reviewed 27 August 2016

This hotel is centrally located in Almaty within 5-15 minutes of restaurants and shops. There are plenty of other amenities nearby - launderate, off licence etc. The staff spoke good English and were polite, the foyer area is well set up. There are plenty of rooms which are small but functional with a nice bathroom and comfortable bed. There is...

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Helpful?
Thank Terran N
Almaty, Kazakhstan
Reviewed 26 August 2016 via mobile

Stayed for one day there,rooms are clean,bed is very comfortable but if u take a room with two separate beds u ll get super tiny room and shower is tough to adjust (while takin shower water ll b either cold or hot all the time),for the price of room which are nt cheap,swim pool cud b better:changing rooms are small...

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Helpful?
Thank Gulim A
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Gulim A! Thank You for choosing Kazzhol hotel during Your visit in Almaty. It is truly appreciated the time You took on sharing with us Your review. We are sorry to hear that You were not satisfied with our fitness center including shower and sauna. We will take Your comments into consideration. We do hope You give us another...

Reviewed 21 August 2016 via mobile

Kazzhol is a nice and friendly hotel which is close to the heart of the city. The receptionists speak English and that helps a lot because otherwise you won't find many people speaking that language. The check in process didn't take long and we reached our rooms quite fast. The standard rooms are quite small in size, but they have...

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Helpful?
1Thank Saurabh S
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Saurabh S! We are so glad to hear that You enjoyed Your stay with us! Thank You for giving us a good rating and for recommending our hotel to other travelers. And we are really happy that You highly valued our efforts! We are looking forward to welcoming You back at Kazzhol Almaty hotel very soon! Kind regards, KAZZHOL...

Helsinki, Finland
Reviewed 16 August 2016

We stayed for 1 night in hotel Kazzhol in Almaty. I think the main issue with this hotel is the low level of service quality. We made the booking and arrived very late. Firstly, there was some confusion with the check in and it was not very smooth and took a long time. Then when we finally got to the...

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Helpful?
Thank 651pp
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Guest! Thank You for taking the time to write such a detailed review. All Your comments are essential to educating our staff about good and bad service. Furthermore, we are grateful to receive Your constructive feedback concerning room service, and we assure You we will take Your comments with sincere interest. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova...

Reviewed 8 August 2016

Hotel Kazzhol is located 1,5 km from the train station Almaty 2 and about 1 km from the closest metro station Zhibek Zholy. This means that the hotel is a little bit outside the main sights in Almaty so don’t expect to be able to walk, busses and metro are frequent and cheap thou. The entrance to the hotel is...

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Helpful?
Thank Dan O
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Dan O! We are pleased to hear that You find our location to Your liking. On Your next visit, we are happy to share with You a sample itinerary that will help You maximize Your stay in the area. Do hope to have the opportunity to welcome You back soon. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Patna, India
Reviewed 25 July 2016

this was really a great hotel experience. The staff of the hotel were friendly and helpful...especially Anastasia on arrival and Azamat who helped get our bags to our room. Besides the comfort (at a reasonable price) a very strong positive to this hotel was that it is located in an easy (seven minute) walk to Mega...Almaty's main mall. We had...

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Helpful?
1Thank fozjon
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear fozjon! Thank You for taking the time to review Your stay with us. We will let Anastasia and Azamat know that You were pleased with their service. Inspired with your positive comments, we assure You that we will continue to deliver great service at all times. And we are really happy that You highly valued our efforts! We are...

Miramar Beach, Florida
Reviewed 25 July 2016

I booked room(not cheap one)in this hotel for my mother and sister and it was their first time experience and of course kazzhol hotel staff ruined everything possible! Please excuse me but Im really upset and unfortunately don't have a time to tell you what and how exactly everything happened but just let you know you will never receive proper...

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Helpful?
2Thank Hilol23
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Hilol23! Thank You very much for taking time to do such a detailed review about our Hotel. First of all let me on behalf of the hotel team apologize for any disturbance You have experienced. It is unfortunate to read that Your experience at our Hotel was not meeting Your expectations. We assure You that all your comments regarding...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free Parking
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Kazzhol hotels are the modern and conveniently located hotels, with good capacity and wide range of services. Having the rooms of different categories, we create the excellent conditions for both short-term and long-term accommodation with children. ... more   less 

Additional Information about Kazzhol

Address: Gogolya St., 127/1, Almaty 50000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: ₹ 4,766 - ₹ 8,034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kazzhol 4*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and HostelWorld so you can book your Kazzhol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Best Value Hotel in Almaty
#5 Luxury Hotel in Almaty
#9 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Kazzhol staff and other travellers.
2 questions
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Questions? Get answers from Kazzhol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room with view to mountains”
 of 5 bubbles dragonmom2, 10 Nov 2016 | Read review
“Avoid the rooms on the first floor between the reception and the elevators, because of walking/talking people.”
  • Room 640
  • Room 647
  • View from room 640
  • Room 647
  • Room 640
 of 5 bubbles MarcelTraveller, 18 Oct 2016 | Read review
“Go for front city and mountain facing top floors”
 of 5 bubbles vinchy, 19 Jun 2016 | Read review
“comfort room”
 of 5 bubbles valdasd2015, 17 Jun 2016 | Read review
“Summer - ask for a balcony or patio room”
 of 5 bubbles Max_scot1976, 10 May 2016 | Read review
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