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The Westin Sendai

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465 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEWvia mobile

I have never visited a branded hotel that treats international guests so badly. I have travelled to many other Japan cities and my previous experiences have always been good. Not this time. I can accept that you cannot check in before designated check in time. But to refuse entry of arriving guests to hotel lobby before check in time is...

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Helpful?
Thank Moses W W
Vancouver, Canada
Reviewed 4 days ago NEW

Stayed at the Westin for 2 nights and the stay met the expected standards of a Westin. Very easy to find, West exit of Sendai JR station and you should see the bulding, about a 5-10 min walk. Our luggage was held until check-in at 3pm. The only hiccup was the speed of the wifi, but that was corrected with...

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Helpful?
Thank JTinVan
Tokyo
Reviewed 2 weeks ago

I stayed the hotel for just one night to attend an honorable event for our professor who received the order of secred treasure. The services of the hotel throughout the reception was excellent, and the room was clean and cozy. I also had an opportunuty to have a lunch with my old girl friend in the restaurant which offers great...

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Helpful?
Thank MikiyaY
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Honolulu, Hawaii
Reviewed 2 weeks ago

Just a short walk or quick cab ride from the Sendai train station, The Westin Sendai was hardly disappointing. Hotel lobby was some 20 floors above ground level.. and I was excited once I reached my 36th floor room. The room was perfect! Large, clean and overall interior was like something out of a magazine. Views out the large windows...

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Helpful?
Thank ECC88
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

San Diego
Reviewed 2 weeks ago

I stayed here again for 1 night while on business in Sendai. Check in was quick, and I was given an upgraded room (3619) given my SPG status. The room had magnificent views of the city, stretching all the way to the ocean. It had been tastefully updated and appointed. The bathroom was good size, and the bed, in Westin...

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Helpful?
Thank Sameer R
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Taipei, Taiwan
Reviewed 3 weeks ago

We chose this hotel for our Tohoku trip primarily because of its view - it's such a sensation to watch the sun rises above the Pacific while stay in your bed in a downtown hotel. We requested a east facing room and the view did not disappoint. The service is probably what you would expect from a typical 5-star hotel...

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Helpful?
Thank Jim L
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Reviewed 4 weeks ago via mobile

The hotel is located an easy :15 walk from the Sendai Train Station and very centrally located. It was quite easy to make it to the entertainment district, transportation, and actually, the entire city from the Westin's perfect location. After staying in some of the closer smaller towns it was always nice to make it back to Sendai and spend...

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Helpful?
Thank DaleDale2
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Bangalore
Reviewed 17 January 2017

I was here in Sendai for 2 nights and not a huge city though. Hotel is close to the Sinkansen station, about 13 to 16 mins by walk. Beautiful city. I was taken aback by this hotel is as Westin is hidden within the corporates houses, Once you enter the reception and room the aura changes. Rooms are spacious, LUXURIOUS,...

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Helpful?
Thank Kishan77
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Fukuoka Prefecture, Japan
Reviewed 17 January 2017

The hotel is just about 10 mins walk away from Sendai train station. My wife and I was checked into the superior room on the 36th floor. A very modern, clean, luxurious and specious room with a king size bed, and an all-glass wall on one side with a view of the city that was breath-taking. Very friendly staff, delicious...

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Thank Kenevidson
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

Belo Horizonte, MG
Reviewed 6 January 2017 via mobile

If you are coming to Sendai, you must stay at the Westin Sendai. The hotel is beautiful, in a very high building, the first floor is on the 28th pr 29th floor if I am not mistaken. It is very fancy, the staff very friendly and the rooms very modern and comfortable. Besides, as the hotel is on the top...

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Helpful?
Thank Rgreficce
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Sendai

Address: 1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
Region: Japan > Tohoku > Miyagi Prefecture > Sendai > Kotodai Koen Station , Hirose Dori Station
Price Range: ₹ 8,574 - ₹ 19,702 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Sendai 4.5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#1 Business Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Romantic Hotel in Sendai
#1 Luxury Hotel in Sendai
#2 Family Hotel in Sendai
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Sendai staff and other travellers.
2 questions
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Questions? Get answers from The Westin Sendai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enter through the main hotel entrance. Any other entrance in this building will result in a maze of hallways.”
 of 5 bubbles ECC88, 9 Mar 2017 | Read review
“Room with the ocean view”
 of 5 bubbles 967JimL, 28 Feb 2017 | Read review
“Take rooms on higher floor with sea view for a early morning sunrise”
  • View from the room
  • View from the room
  • View from the room
 of 5 bubbles Kishan77, 17 Jan 2017 | Read review
“Spacious room! Close to the station, quiet, luxurious!”
 of 5 bubbles Kenevidson, 16 Jan 2017 | Read review
“Higher and higher floor !”
 of 5 bubbles EllenS766, 23 Dec 2016 | Read review
5 of 5