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Rihga Royal Gran Okinawa

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Opened its door in June, 2012. One of the luxurious hotels in Naha with 157 guest rooms. All the rooms are 35 sq/m (377 sq.f) or bigger with complimentary WiFi. Free valet parking service. Very convenient location-- approximately 10 minutes from Naha Airport, directly connected with Asahibashi Monorail Station and cross the street from Naha Bus Terminal. Awarded for 2015 Travelers' Choice and ranked #18 for Best Hotel 25 in Japan on TripAdvisor.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
River View
Harbour View
HOTEL CLASS
Reviews & more
697Reviews
904Photos
17Q+A
23Room tips
Traveller rating
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Show reviews that mention
Rihga Royal Gran Okinawa - a new hotel (!) - was the biggest disappointment of our most recent trip. If only the Wi-Fi, which was unusable at most times, had been the only problem, but we had to change rooms several times because carpet floors, walls and even beds were stained.
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Response from rihgaroyalgran, 支配人 at Rihga Royal Gran Okinawa
Responded 2 weeks ago
Dear Stefan K, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We are very sorry our Wi-Fi was not working well and that our housekeeping and service at our front desk was not at our standard. Please accept our sincere apology for the inconvenience caused and for not meeting your expectation on your recent stay. We have been looking into WiFi improvement and retrained our staff to provide our service and standards to our guests. We again apologize that your recent stay with us was not what you had expected. Masanori Suzuki General Manager RIHGA Royal Gran Okinawa
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Hotel was in good order - clean and comfortable - no problems. Good sleep.
Staff was amazingly polite and accommodating. Staff's quiet demeanor was relaxing - and made me appreciate Japan, the hotel, and the surroundings even more. Staff was helpful at every turn and I greatly a
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 29 Aug 2018
Dear David D, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear you were satisfied with our staff and that you enjoyed your stay with us. We hope to welcome you back to our hotel in near future. Best Regards, Shoko Maeshiro Manager Room Reservation RIHGA Royal Gran Okinawa
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My family and I stayed at the Rihga Grand Okinawa for 11 nights. The room was spacious for 2 adults and 2 kids. The breakfast and lunch at Dining 19 was good! The service of the staffs were excellent. Location of the hotel is good, next to the monorail station.
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 15 Aug 2018
Dear Tangfamily2018, Thank you, for sharing your review and for choosing to stay at our hotel for 11 nights during your journey in Okinawa. We were delightful to hear that you were satisfied with our guest room, restaurant, service and location. We are looking forward to welcoming you at our hotel in near future. Best Regards, Shoko Maeshiro Manager Room Reservation RIHGA Royal Gran Okinawa
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+1
I cannot forget the hospitality General Manager Suzuki, Masanori showed us.

Unfortunately, my boyfriend and I arrived a little early but Masanori accommodated us the whole way through. She also saw my note that it was my boyfriend and I's 10 year anniversary so she surprised us
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 15 Jul 2018
Dear Charisse G, Thank you, for sharing your review and for choosing to stay at our hotel on your 10th anniversary with your boyfriend. We were delightful to hear that you were satisfied with our service, location, guest room and the view from our hotel. We hope to welcome you back to our hotel in near future. Best Regards, Shoko Maeshiro Manager Room Reservation RIHGA Royal Gran Okinawa
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Location is pretty convenient, accessible by the tram that runs from the airport. Rooms are of good size and comfortable. The reception is on the 14th floor and the rooms are below the reception. I stayed on the 12th floor and there was no issue with noise. Breakfast was excellen
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 14 Jul 2018
Dear Eddie O, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our location, guest room, breakfast and service; however, were disappointed to learn that our cleaning was not done as our standard. We have shared your comment and improve our housekeeping. We hope that you will be more comfortable staying with us on your next visit to Okinawa. Best Regards, Shoko Maeshiro Manager Room Reservation RIHGA Royal Gran Okinawa
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Professional photo exclusively commissioned by TripAdvisorRihga Royal Gran Okinawa
The Grand King Room at the Rihga Royal Gran Okinawa
Professional photo exclusively commissioned by TripAdvisorRihga Royal Gran Okinawa
The Grand Twin Room at the Rihga Royal Gran Okinawa
Professional photo exclusively commissioned by TripAdvisorRihga Royal Gran Okinawa
The Grand Suite at the Rihga Royal Gran Okinawa
Bedroom in suites! Nice��
Thank you for the hospitality
Previous
Hi! may i know what is the size of the twin bed? how much is the parking fee for hotel guest?
Hi happysoda, The size of the twin bed room is two beds combined together with each bed size is 120 x 200cm bed. The parking fee for the hotel guest is 1,500 JPY per night and the maximum fee is 150,000 JPY. (The hotel do not charge the parking fee after 11-night stay). Hope this helps!
0 votes
I just confirm my booking, but your hotel replied to me that since my kid is over 2 years old (he is 2.5 years old now), your hotel will not provide a baby crib. May I ask the reasons? and anything that your hotel can help?
Dear chesterhcl, Thank you very much for choosing our hotel for you stay in Okinawa. Many products have recommended age for a child to use for his or her safety and a baby crib we have at our hotel is one among them. There is a bed guard we could provide for your child (we put it on one side of existing bed and you need to share a bed with your baby) instead of a baby crib. We appreciate your understanding and please send us an e-mail message to our reservation team (sorry, TripAdvisor does not allow us to put our e-mail address or URL on reply--please visit our website and you will be able to fine it) for further question and, or request. Best Regards, Shoko Maeshiro VIP Relations Manager
0 votes
Hi, If I stay with my 6 years old kid (1Adult,1kid), is the kid stay for free? Thanks
The hotel prices is based on room type and number of nights basis with a ljmit on number of adults/kids per room.You may check if kids will have free buffet breakfast in case you are interested... Hope this helos.. Rooms are set as 2 beds.
0 votes
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Where is the nearest beach? How far away is it?
Dear Chocolatie1, The nearest beach from our hotel is called "Naminoue Beach," approximately 30 minutes by walk, 10 minutes by car. There are lockers and changing rooms available at the beach. TripAdvisor would not allow us to put URL, so please check "Naminoue Beach" on a search engine. Best Regards, Shoko Maeshiro Planning & PR Manager
1 vote
What is the best reservation for 3 adults. & an 11 year old? Suite? 2 rooms? July 30-August 5 2016
The rooms are quite small, so I would opt for 2 rooms. I'm not sure how spacious the suite would be for 4 people. The location of the hotel is stellar! The monorail is a few steps away and you can whizz around the city easily and affordably.
0 votes
Previous
"the higher the floor, the better"
""City view" currently overlooks bus terminal construction covered in blue plastic."
"If you want quiet rooms, city view rooms are better but there is no view."
"Corner room had a great view!"
"mostly pretty good, room is big"
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PRICE RANGE
US$ 132 - US$ 399 (Based on Average Rates for a Standard Room)
LOCATION
JapanOkinawa PrefectureNaha
NUMBER OF ROOMS
157
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