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Traveller (632)
Room & Suite (175)
Dining (116)
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About
  • Excellent38%
  • Very good45%
  • Average12%
  • Poor3%
  • Terrible2%
Certificate of Excellence
Suginoi Hotel is located on the top of the hill ,Kankaiji hot spring area, that is one of the eight hot spring areas of Beppu. You will enjoy stunning view of nature as far as Shikoku Island over the Beppu Bay on a sunny day on one side and Mt. Tsurumi on the other. We offer hot springs and amusement facilities such as an open air hot spring bath "Tanayu", an open air swimsuit hot spring pool " The Aqua Garden", the bowling alley, the game center, and many souvenir shops. We continuously strive to improve our facilities and service to keep entertaining our customers. Restaurant information: Japanese restaurant HANAMIZUKI, Italian restaurant Ristorante Azzurri, Buffet restaurant Seeds and World dining Ceada Palace. See details at Suginoi Hotel homepage.
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Property amenities
Pool
Free Parking
Restaurant
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mountain View
Bay View
HOTEL CLASS
Reviews (985)
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104 results
Traveller rating
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LanguageEnglish
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Show reviews that mention
All reviews aqua garden bowling alley buffet dinner wave pool light show shuttle bus japanese resort huge hotel game center great onsen mountain side water show outdoor water nice city view nice resort hotel buildings entertainment resort
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1 - 5 of 104 reviews
Reviewed 4 November 2018

Great hotel with an amazing onsen. Very good for families and a really great atmosphere . Everyone wearing their yukata to the buffet dinner which was excellent. I don't expect much for a buffet but this one was delicious and catered for a variety of...More

Thank VXWILLIAMS
Response from Suginoihotel, お客様担当マネージャー at Suginoi HotelResponded 4 weeks ago

Dear VXWILLIAMS sama, Thank you very much for taking the time to review the Suginoi Hotel, your comments are very much valued. We are glad you and your family have enjoyed the atmosphere of Japanese ONSEN-RYOKAN with YUKATA and HOT SPRING as well as buffet...More

Reviewed 19 August 2018

This hotel complex is huge! It is also a very popular place for families. There are people everywhere to the point of being annoying. Expect to line up for everything during the busy season. Waiting to unload the car, checking in etc. Dinner was booked...More

2  Thank Oyaji090
Reviewed 15 July 2018

A great family hotel with nice rooms and lots of facilities for entertainment. An excellent indoor+outdoor water paradise with facilities for small child to old people. A great onsen for those who do not feel shy as majority of places are outdoor. The highlight of...More

Thank Will L
Reviewed 19 June 2018

Once and never again. Half-renovated rooms. I have nothing against children, but this was too much . . . ! The buffet was loveless and within a few minutes it looked like on the battlefield. This was also not a relaxing onsen, because there was...More

3  Thank Hans-Ulrich M
Reviewed 3 June 2018 via mobile

The hotel is very big with 3 main buildings and the onsen is awesome. Can soak everyday and there’s 2 onsen with one infinity pool. Is very children friendly as they provide children slippers and Yukata too. The Buffet breakfast and dinner selection is good...More

Thank eLoweee
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Questions & Answers
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Mpadams
14 August 2016|
AnswerShow all 5 answers
Response from D H | Reviewed this property |
There is no pool open after summer. You would be better to check on their website. However, the light show is great. You can still have a good time there since it's a nice resort with great onsen. Enjoy your time there.
1
Vote
Eevee1011
9 April 2016|
Answer
Response from D H | Reviewed this property |
Normally, it is forbidden to bath yourself in onsen facility in Japan. A private onnsen room may be better for you then.
0
Votes
Room Tips
"The mountain view rooms higher up are perfectly good if you don't want to spend extra for a sea view."
VXWILLIAMS
4 Nov 2018
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"Just avoid this hotel. This is not for western guests!"
788hansulrichm
18 Jun 2018
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"Get a seaside room for the best view"
tjys
28 Feb 2018
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"Room on end of corridor prefer, i stay near the lift and hear people talking when passing by"
samantha_hongkong
2 Oct 2016
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PRICE RANGE
US$ 211 - US$ 615 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suginoi hotel beppusuginoi onsen hotel beppu
LOCATION
JapanKyushuOita PrefectureBeppuBeppu Onsen
NUMBER OF ROOMS
641
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