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Hotel Shiroyama

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897 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Singapore, Singapore
Reviewed 4 weeks ago via mobile

My family of 4 stayed in a family room for 3 nights on the 5th floor which had a commanding view of Mount Sakurajima (photo attached to this review). The family room had 4 beds and was spacious by Japanese hotel standards. On arrival we had an excellent lunch at the tempura restaurant where we were served by a young...

1Thank jonatjustin
Reviewed 10 December 2016

We booked this hotel for the hot spring with the magnificent view and it was really stunning. However, the hotel is quite average. The room was so tiny it makes Paris budget hotel rooms look spacious. An upgrade to a "normal" room was even more expensive than an average room in Kagoshima. Breakfast was a mixed bag. Okay, the selection...

Thank Daniel_NL
Reviewed 6 December 2016

One year after my first stay, I have been here again at the Shiroyama Kanko. My experience last year is matched this year. This is quite a hotel, and busier than I remember. The floors from number four on down are dedicated to restaurants and amenities. Above the fourth floor are the hotel rooms. I took a Sakurajima view room...

2Thank Frederick G
Reviewed 21 November 2016

This hotel is located on top of the mountain. It has a great view of Sakurajima and downtown Kagoshima. It's an old hotel and needs to update their amenities however, their service is wonderful. Their onsen is very nice and relaxing. There aren't too many options for eating outside of the hotel within walking distance. However, the hotel has many...

Thank E K
Reviewed 4 October 2016

I stayed one night at single lady room here. The service is great. Once I got off taxi, their staff helped to pick my luggage. Then they picked me to check-in counter and walked along with me to the room. The room is really good and full of special facilities for lady such as massage chair, essential oils light etc....

Thank Den L
Shanghai, China
Reviewed 10 August 2016 via mobile

The hotel locate on the top of the mountain, it's so big that if you could see from downside, it's almost the whole peak. Room is spacious, all staff are kind and helpful, hotel onsen is quite big and well equipped, the view from outdoor onsen is stunning. Also the Japanese style breakfast is yummy, Kyushu area is really with...

Thank Lynette0708
Reviewed 31 May 2016 via mobile

Amazing view,amazing staff If you wanna come to Kagoshima ,you should stay this hotel. Food as well good ,very traditional ,breakfast and sky lounge too. You can see Mt.Sakurajima from Onsen in the 5th floor outside,its free access Alot of wonderful experience Very heartfull service とても素晴らしかった。 鹿児島に来た際には絶対に宿泊して欲しい。 素晴らしいサービスと 薩摩の料理が食べられる朝食ビュッフェ。 露天の温泉。 何もかも至福の時でした。

Thank 950yusukem
Svalbard, Norway
Reviewed 31 May 2016

This hotel has the best panoramic view of Mt.Sakurajima Having lunch in the restaurant to overlook the gorgeous view of the city and Mt is awesome. The hotel is elegantly decorated and offers one of the best service. The glassware gallery is nice and informative. Once should visit. The pastry and local snack shops are also recommended. They are freshly...

Thank spaniel12
Sydney, Australia
Reviewed 27 May 2016

Must be the best hotel in town. We paid extra for a larger room, with mountain view, and weren't disappointed. Staff are friendly and competent. This hotel has all the facilities you'd ever need. The view towards Sakurajima is spectacular. Be aware it's further than walking distance from the city centre. But this isn't a problem as there's free shuttle...

4Thank Peter W
Sonoma, California
Reviewed 9 May 2016

Even with cloudy and rainy weather, the views of town and the volcano were good. I can only imagine what it must look like when it is clear and sunny. The hotel is a bit dated, yet the rooms were comfortable. It is a very big hotel. They have a shuttle bus to town and to the JR station which...

1Thank SonomaRichard

548 photos of this hotel

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  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access

Additional Information about Hotel Shiroyama

Address: 41-1 Shinshoin-cho, Kagoshima 890-8586 , Kagoshima Prefecture
Region: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Price Range: ₹ 6,213 - ₹ 18,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shiroyama 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Castle Park Onsen Hotel
Hotel Castle Park
Hotel Style:
#1 Spa Hotel in Kagoshima
#1 Family Hotel in Kagoshima
#2 Romantic Hotel in Kagoshima
#3 Business Hotel in Kagoshima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shiroyama staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a mountain/sea view room (may even see the volcano do its thing)”
 of 5 bubbles peterwC3060VS, 27 May 2016 | Read review
“Ask for rooms that are facing the volcano”
 of 5 bubbles Oenbb, 29 Apr 2016 | Read review
“Definitely a room facing the sea and Sakurajima, as high as possible.”
 of 5 bubbles Pokyyy, 8 Apr 2016 | Read review
“Sakurajima view side at least on your first stay. I believe the hotel charges you more for this, because it's always in demand.”
 of 5 bubbles 282frederickg, 29 Dec 2015 | Read review
“get a room with views of Sakurajima”
 of 5 bubbles mflickermd, 7 Oct 2015 | Read review
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