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Hotel New Otani Hakata

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Traveller (143)
Room & Suite (374)
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Overview
  • Excellent22%
  • Very good56%
  • Average18%
  • Poor3%
  • Terrible1%
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hotel New Otani Hakata
Special Offer: Package Deal
Offers from Hotel New Otani Hakata
Special Offer: Package Deal
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (346)
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1 - 5 of 61 reviews
Reviewed 2 weeks ago

We stayed here for three nights at the end of March, myself and four kids. The hotel was was beautiful and had a lovely lobby with a piano. I felt a bit apprehensive bringing in my little tribe of kids, but all the staff were...More

Thank Joyatravels
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded 2 weeks ago

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our staff members. Your comments are highly motivated us. We will go on making further efforts to improve our service quality. As...More

Hotel's Favourite
Reviewed 16 October 2017

New Otani Hakata is very good location. This is a good hotel for sleeping and getting around. It is right in the centre and next to Hakata station. About 5 mins walk around the corner is the fish market great for lunch. On the right...More

Thank pinguhk
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded 17 October 2017

Thank you for staying with us and taking the time to write this review. We are happy to hear that you enjoyed your trip. Yanagibashi Fish Market is familiar to local people. Next time you stay our hotel, concierge will recommend the place where you...More

Reviewed 4 April 2018 via mobile

Stayed here for two nights with my boyfriend for a friend’s wedding. My friend booked the hotel for us. Bed - still comfortable Staff - polite, good English Location - conveniently located near a train station. Within walking distance to Tenjin. A convenience store is...More

1  Thank Fatlittlepear
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded 5 April 2018

Thank you for staying with us and taking the time to write this review. We are so glad that your boyfriend enjoyed the restaurant our staff recommended. However we apologize to you for our miscommunication. We will make further efforts in providing better service and...More

Reviewed 31 December 2017 via mobile

Hotel is well located next to the subway and some convenient stores as well as resturants nearby. Service is great and room are comfortable. There are many resturants inside the hotel and also wedding planning and customs shops there .More

1  Thank VinceVW
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded 1 January 2018

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliment on our service and room. We will make further efforts to improve our service quality. All of the staff are sincerely looking forward...More

Reviewed 22 December 2017

The hotel is very big, lobby is grand and the rooms are very big in Japanese standard. It is at the end of the Tenpin Street so you can basically go to all the shopping malls and underground street within 10mins walking. Also just 12min...More

1  Thank Desmondcheng
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded 25 December 2017

Thank you for staying with us and taking the time to write this review. We are so glad to see your comment that you recommend staying our hotel. We will do make effort to carry on the tradition and improve service quality. Regarding the parking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 104 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 104 - US$ 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (143)
Room & Suite (374)
Dining (88)
Pool & Beach (1)
Amenities (38)
Family and Play Areas (1)
Questions & Answers
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324Traveler
18 March 2016|
AnswerShow all 2 answers
Response from meaningremission | Reviewed this property |
Yes, it's wireless.
0
Votes
Beryl C
3 March 2016|
AnswerShow all 2 answers
Response from 989Sport | Reviewed this property |
Yes.
0
Votes
emkHB
5 October 2015|
Answer
Response from hotelnewotanihakata | Property representative |
Laundry and dry cleaning services are available for all guests of the hotel. Guests may order laundry & dry cleaning services from their rooms with the provided in-room laundry bag and billing list.
0
Votes
Google Translation
Room Tips
"top floor corner end room"
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"We stayed on the non smoking 9th floor, clean and quiet."
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"the view are all same probably, this hotel has smoking room."
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"best in Japan / Fukuoka centre"
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