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Hotel New Otani Hakata

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Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
A city in rich history and tradition, Fukuoka is fast becoming a major international convention center and a gateway to the Orient. And when you are looking for a centrally located hotel that offers first class accommodations and a full range of facilities, Hotel New Otani Hakata is Fukuoka's premier choice. The Royal Family of Japan has relied on the Hotel New Otani Hakata for their hotel needs while staying in Fukuoka for many years. You will find the same unique blend of gracious Japanese hospitality and international standards that have become the hallmark of New Otani hotels the world over.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Affiliate website
381Reviews
714Photos
7Q+A
10Room tips
Traveller rating
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  • 68
  • 12
  • 6
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Popular mentions
Picked this hotel because it offers the largest rooms, around 30sqM for a deluxe vs a typical Japanese 21sqM. Got upgraded upon arrival which is even better. Room is spacious, service at the hotel is very efficient. It is a business hotel, near offices rather than Tenjin or
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Response from hotelnewotanihakata, マネージャー at Hotel New Otani Hakata
Responded 10 Feb 2019
Thank you for staying with us and taking the time to write this review. We are so glad to hear that you are satisfied with our room and service. In order to offer comfortable stay, we will do make much effort to improve our service quality. As you say, our hotel stands near the subway station. So it is very conveniently located for shopping and sightseeing. Extension of Fukuoka City Subway will be completed around 2022. After that, it will be more easier to access to our hotel from Fukuoka Air Port. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.
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I stay on a high floor with a view of the intersection and easy access to move around. There are plenty of outlets here and convenience store and supermarket nearby. The staffs here are very friendly and knowledgeable. Overall is a bonus for my overnight stay in Fukuoka before I
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Response from hotelnewotanihakata, マネージャー at Hotel New Otani Hakata
Responded 25 Dec 2018
Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our staff members. We will go on making further efforts to improve our service quality and look forward to seeing you next time soon.
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It was pretty hard to find a hotel in Fukuoka that provides restaurant reservation services. This is how we found out about New Otani Hakata whose employees did not hesitate to support in advance of our arrival. Upon arrival, we were handed out maps to all restaurants which we
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Response from hotelnewotanihakata, マネージャー at Hotel New Otani Hakata
Responded 18 Nov 2018
Thank you for staying with us and taking the time to write this review. We highly appreciate your compliment to our service. Your kind comment is really motivated us. In order to offer comfortable stay, we will do make much effort to improve our service quality and continue to renovate our guest rooms. And concierge can help you to find restaurants and sightseeing spot. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.
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4th-5th night staying at New Otani Fukuoka, very near to subway, bus stop and airport! Chained brand hotel with good standard. The room looks like the same as New Otani Osaka and the size of the room is big! Did a lot of shopping at Tenjin. Happy birthday to me, see you
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Response from hotelnewotanihakata, マネージャー at Hotel New Otani Hakata
Responded 14 Nov 2018
Thank you for staying with us and taking the time to write this review. It is a real honor to hear that you choose our hotel and enjoyed your birthday stay. We will go on making further efforts to improve our service quality. Hope this year brings you lots of happiness and good health. We are looking forward to seeing you again next year.
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The hotel standard room was very clean and spacious, however it’s a bit outdated (though the hotel is undergoing renovations). The location is not good though as there are no metro stops nearby, and it’s a bit of a walk to get to the city’s attractions. The staff are excellent
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Response from hotelnewotanihakata, マネージャー at Hotel New Otani Hakata
Responded 6 Nov 2018
Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our staff members and room. The closest metro stop (Watanabe-dori Station) has not connected to Hakata Station and Fukuoka Air Port directly yet. However, it will be completed around 2022.The Hotel New Otani marks the 40th anniversary this year since its foundation, we have been making effort to carry on the tradition and improve service quality. We hope to see you back at our hotel on your next trip to Japan.
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel New Otani Hakata
The Japanese-Western-style Room at the Hotel New Otani Hakata
Professional photo exclusively commissioned by TripAdvisorHotel New Otani Hakata
The Japanese-Western-style Room at the Hotel New Otani Hakata
Professional photo exclusively commissioned by TripAdvisorHotel New Otani Hakata
The Executive Comfort Double Room at the Hotel New Otani Hakata
Professional photo exclusively commissioned by TripAdvisorHotel New Otani Hakata
The Deluxe Twin Room at the Hotel New Otani Hakata
Professional photo exclusively commissioned by TripAdvisorHotel New Otani Hakata
The Deluxe Twin Room at the Hotel New Otani Hakata
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Does the hotel allow for parking? What would be the charges ?
Hello Would the wifi be wireless?
Yes, it's wireless.
0 votes
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Do you have laundry service besides dry cleaning?
Laundry and dry cleaning services are available for all guests of the hotel. Guests may order laundry & dry cleaning services from their rooms with the provided in-room laundry bag and billing list.
0 votes
is it near the fukuoka terminal
You can either to take a cab (which can be a little costly) or bus (few stops and a cheaper option) from Hakata station to the hotel.
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12
"Even standard rooms' size is OK."
"Higher floor facing Watanabe Dori."
"top floor corner end room"
"We stayed on the non smoking 9th floor, clean and quiet."
"the view are all same probably, this hotel has smoking room."
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12
PRICE RANGE
US$ 103 - US$ 354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new otani hakata hotel
LOCATION
JapanKyushuFukuoka PrefectureFukuokaTenjin Station
NUMBER OF ROOMS
392
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