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Nishitetsu Hotel Croom Hakata

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459 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Fukuoka, Japan
Reviewed 1 week ago via mobile

It is a shame, really. The location is good, the onsen is nice and the bed is comfortable, but it lost 3 stars because of a) the poor wifi, that kept on disconnecting despite being provided a router and b) the poor attitude of the front staff. Apart from the front office lady who was sympathetic and provided us the...

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Helpful?
Thank Chiisanawani
Darwin, Australia
Reviewed 2 weeks ago

Great location, lovely room- good size compared to others in japan. Comfy and clean- serviced daily (they left fresh towels and products on the door when we asked not to be disturbed ☺) Great staff, restaurant and convenience store right next door.

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Thank Ljoy13
Reviewed 2 weeks ago via mobile

博多&天神にちょくちょく来る機会があり、女性1人で色々なビジネスホテルに泊まりましたが、個人的には今まで泊まった中ではNO.1! 館内はアロマの香りと明るい照明で過ごしやすく、とにかく心地良い。セキュリティのしっかりしたエントランス、給茶機が置かれた広々ロビー、コンパクトながら機能的なお部屋、必要なアメニティが全て揃い、清潔感のある広い大浴場…細かなところまでまさに「かゆいところに手が届く」感じで、気持ちよく滞在しました。特に女性にオススメです! This should be my best hotel in Fukuoka! The room is a bit compact but very comfortable (bed size is large enough ) and there is Onsen ! Interiors are so nice and l really enjoyed the stay.

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Helpful?
Thank Kumi Y
croomhakata, 西鉄ホテル クルーム博多 寺岡 at Nishitetsu Hotel Croom Hakata, responded to this review
Google Translation

この度は当ホテルにご宿泊いただき誠にありがとうございます。 女性1名でも安心して利用できるホテルとのお言葉を頂けて嬉しく...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Generally, courteous and patient staff. We were touched that they did their best to have our boarding passes printed despite having to take a long time to overcome the faulty connection and replacing the cartridge at the last minute. Top-notch service.

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Thank hnl2017
Jakarta, Indonesia
Reviewed 3 weeks ago

Booked due to it's location just next to Hakata station (but not within the station since I am avoiding the crowd) and it was perfect! Nice contemporary building you can see from the outside, but once you entered the lobby, it's so chic and modern! Smooth check-in process, 'regular' Japan hotel room size, the breakfast also very nice; you can...

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Thank RRJ5
Macau
Reviewed 4 weeks ago

The receptionist at the checknin counter was nice. I believe she was a trainee. The gentleman by the name of Fuji wasn't too helpful when I asked him to help book a local restaurant. His initial reaction was like 'We don't do this...'. Only until I insisted and complaint he eventually assisted, unwillingly though. Upon check out I was asked...

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Thank framos_239647
Hong Kong, China
Reviewed 4 weeks ago

Highly recommended hotel near Hakata station. Onsen is excellent. Amenities in room are very good and service is perfect. Free children amenities supplied. Free drinks in lobby is a merit. Very conveniently located and with Lawson stored attached.

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Thank callyc104
Reviewed 18 December 2016 via mobile

Hotel is situated in the heart of Hakata which close to the train station, bus terminal & shopping center. The taxi fare from international airport cost you 1300 yen to here. Although is convenience but the train railway is quite noise if your room is facing to that. I'm stayed in Room 1133 is not recommended. At night time, you...

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1Thank ETNN9099
Jakarta, Indonesia
Reviewed 14 December 2016

I get more than I paid for. It's near to bus, train and subway station (not to mention shopping mall nearby have souvenir shops, groceries, department stores, various restaurants and electronics) The spa (onsen) is spacious, sufficient, and refreshing. I stayed at women's room and the facilities are amazing: feet massage machine, curlier iron, fast-dry hair dryer and 3 sided...

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Thank deadesu
Ubon
Reviewed 12 December 2016

We leave our luggages, big ones, 5 days prior to our stay and they accept it. If you plan to travel Kyushu and will eventually come back here in Fukuoka, this could be your fair choie. The place is so clean. The only thing I find uncomfortable is the staff speak so little English.

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1Thank rocksam2016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
Only a 5-minute walk from JR Hakata Train Station, Nishitetsu Hotel Croom Hakata offers free Wi-Fi and accommodations with a flat-screen TV and videos-on-demand. Guests can relax with a massage or refresh in the spacious public baths. The air-conditioned rooms come with a safety deposit box, a fridge and an electric kettle with green tea bags. A humidifier and an en suite bathroom are included in each. Room wear and toothbrush sets are provided for all guests. Croom Hakata Nishitetsu Hotel is a 15-minute drive from Fukuoka International Airport and a 15-minute walk from Kushida Shrine. Ohori Park is a 15-minute train ride away. Guests can use the free-use PCs in the lobby or rent laptops at the 24-hour front desk. A coin-launderette and drink vending machines are on-site. Luggage storage is available, and a convenience store is located on the ground floor. South East Asian dishes can be enjoyed at Asian Isogai Jakokujira. The restaurant offers several different breakfast set meals. Hakata is a great choice for travelers interested in hot springs, convenient public transportation and relaxation. This is our guests' favorite part of Fukuoka, according to independent reviews. ... more   less 

Additional Information about Nishitetsu Hotel Croom Hakata

Address: 1-17-6 Hakataekimae, Hakata-ku, Fukuoka 812-0011, Fukuoka Prefecture (Formerly Nishitetsu Inn Hakata)
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Hakata Station , Gion Station
Price Range: ₹ 5,733 - ₹ 12,557 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nishitetsu Hotel Croom Hakata 3*
Number of rooms: 503
Reservation Options:
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Hotel Style:
#23 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Nishitetsu Hotel Croom Hakata staff and other travellers.
16 questions
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Hua Hin, Prachuap Khiri Khan, Thailand
Hong Kong, China
Hua Hin, Prachuap Khiri Khan, Thailand
bangkok
2 months ago
Sydney, Australia
5 months ago

See all questions (16)

Questions? Get answers from Nishitetsu Hotel Croom Hakata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask room with view to Hakata station for a good choice.”
 of 5 bubbles RRJ5, 30 Dec 2016 | Read review
“Higher floor for better city view”
 of 5 bubbles deadesu, 14 Dec 2016 | Read review
“ask for city view if any”
 of 5 bubbles supremecheme, 15 Jul 2016 | Read review
“Take advantage of Subway/Train and Bus terminals opposite.There are two Indian restaurants near by offering Indian fare.”
 of 5 bubbles AKHarkara, 4 Jul 2016 | Read review
“The women floor (top floor) is quite nice...if you're a female solo traveler :)”
 of 5 bubbles sofke8868b, 20 Apr 2016 | Read review
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