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28/1/2018 29/1/2018
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    Yokohama Bay Sheraton Hotel and Towers

    1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501, Kanagawa Prefecture
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    28/1/2018 29/1/2018
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    US$ 229
    US$ 208
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    Traveller (743)
    Room & Suite (404)
    Dining (331)
    • Excellent28%
    • Very good54%
    • Average14%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “west exit” (13 reviews)
    “spg platinum” (8 reviews)
    “train station” (41 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    JPMiles / Payback Arrow
    Reviews (962)
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    11 - 15 of 323 reviews

    Reviewed 2 December 2017

    I'm just reading the reviews here and seems like many people have shared my kind of experience. This hotel doesn't deserve to be in SPG nor in JAPAN. Very rude check in staff and poor hospitality and rooms belong to the 80's with no upgrade...More

    Thank suchan p
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 4 December 2017

    Thank you for sharing your feedback with us. We definitely value your loyalty as an SPG Platinum member, and we're sorry to hear about your experience. On behalf of our team we would also like to offer our sincerest apologies for the issues you encountered...More

    Reviewed 27 November 2017

    This hotel location is golden. Next to Yokohama JR station, YCAT bus terminal, few shopping mall nearby. A lot of restaurant near this hotel as well. The hotel room renovated recently, and their lounge located at 26F also renovated. Internet connection is fast. Parking fee...More

    Thank agatha l
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 29 November 2017

    Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you could enjoy the location of the hotel and breakfast at the restaurant. Thank you again for your...More

    Reviewed 27 November 2017

    This hotel is attached is the Yokohama train station. Need I say more? The convenience alone gave it a bump up in the overall rating. Besides that, it is your typical average Sheraton hotel. But I loved being able to go underground into Yokohama Station,...More

    Thank dhcbecker
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 29 November 2017

    Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We agree our location makes our hotel a great place to stay on business trip and vacation. It is great for sightseeing, shopping, dining and it is...More

    Reviewed 18 November 2017 via mobile

    Another Old Grade 80s Dame torn between being retro and updated. Rooms are a good size and clean with good bedding. Bath room larger than japanese normal. The Window overlooks the Station bus stops and taxi stands as well as currently Some construction sites on...More

    Thank francc
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 20 November 2017

    Thank you for staying at Yokohama Bay Sheraton Hotel & Towers and for taking the time to provide us with your feedback. We are glad to learn that you are satisfied with our spacious room, bed and bathroom. Yokohama station which is currently under renovation...More

    Reviewed 16 November 2017 via mobile

    We stayed Yokohama Bay Sheraton for 2 nights at the end of our Japan trip. Location was perfect right in front of JR Yokohama station, Subway Yokohama station as well as Sotetsu Line and public bus station. It took only half an hour by direct...More

    1  Thank HappyDragon0201
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 22 November 2017

    Thank you for staying at Yokohama Bay Sheraton Hotel & Towers and for taking the time to write such a wonderful review. We are so glad to hear that you were satisfied with our convenient location and our polite and helpful staff. Once again, thank...More

    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Indoor pool
    • Price range
    • US$ 163 - US$ 359 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Yokohama
    • #9 Business Hotel in Yokohama
    • #9 Romantic Hotel in Yokohama
    • #11 Family Hotel in Yokohama
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 276
    • Reservation Options
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    • Location
    • Japan >
    • Kanto >
    • Kanagawa Prefecture >
    • Yokohama >
    • Nishi-ku
    • Also Known As
    • Yokohama Bay Sheraton Hotel ,
    • Sheraton Yokohama ,
    • Yokohama Sheraton
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    Traveller (743)
    Room & Suite (404)
    Dining (331)
    Pool & Beach (2)
    Hotel & Grounds (633)
    Bathroom (41)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    30 October 2017|
    Response from Garry H | Reviewed this property |
    Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
    Karen S
    22 October 2017|
    AnswerShow all 4 answers
    Response from keroro7 | Reviewed this property |
    No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
    14 August 2017|
    Response from AmineCne | Reviewed this property |
    Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
    Room Tips
    "Ask for a room close to the elevator...mine was at the end of the hall"
    Read review
    "Rooms facing the bay (east) on the higher floors"
    Read review
    "Choose a different hotel"
    Read review
    "Definitely worth going for a room with club floor/lounge benefits"
    Read review
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