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    Yokohama Bay Sheraton Hotel and Towers

    1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501, Kanagawa Prefecture
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    24/12/2017 25/12/2017
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    US$ 431
    US$ 282
    SAVE US$ 149
    US$ 390
    Traveller (722)
    Room & Suite (367)
    Dining (355)
    Overview
    • Excellent27%
    • Very good55%
    • Average14%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “west exit” (13 reviews)
    “spg platinum” (8 reviews)
    “train station” (41 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (949)
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    1 - 5 of 316 reviews

    Reviewed 2 days ago via mobile

    Well connected to the whole Yokohama...access to the station is a cake walk...spectacular city view from the rooms. Rooms are not very big though...special mention...ice vending machines are available mostly on all levels. Restaurant has a nice ambiance and variety of food to offer. Best...More

    Thank mercs_benz
    Reviewed 1 week ago

    I stayed 8 days at the Yokohama Bay Sheraton and was never once disappointed with the service from the staff. I had a late night check-in...the reception staff was very pleasant and professional, breakfast staff always greeted me warmly, got me my first cup of...More

    Thank Steve Y
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 4 days ago

    Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers. We are truly honored to learn that you had a wonderful time during your stay and that we were able to leave such a positive impression. Your...More

    Reviewed 1 week ago

    This is a convention, business hotel located in a high-rise building adjacent (two blocks through an underground retail mall) to the main train station. The location is convenient for shopping and for touring both Yokohama and Kamakura (or as a much lower cost alternative to...More

    Thank attillathehun
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 4 days ago

    Thank you for taking the time to share your recent experience at Yokohama Bay Sheraton Hotel & Towers and for sharing your experience with us. We are delighted to learn that you have enjoyed our accommodation at our Sheraton Club Floor. We agree our location...More

    Reviewed 2 weeks ago

    I'm just reading the reviews here and seems like many people have shared my kind of experience. This hotel doesn't deserve to be in SPG nor in JAPAN. Very rude check in staff and poor hospitality and rooms belong to the 80's with no upgrade...More

    Thank suchan p
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 1 week ago

    Thank you for sharing your feedback with us. We definitely value your loyalty as an SPG Platinum member, and we're sorry to hear about your experience. On behalf of our team we would also like to offer our sincerest apologies for the issues you encountered...More

    Reviewed 2 weeks ago

    This hotel location is golden. Next to Yokohama JR station, YCAT bus terminal, few shopping mall nearby. A lot of restaurant near this hotel as well. The hotel room renovated recently, and their lounge located at 26F also renovated. Internet connection is fast. Parking fee...More

    Thank agatha l
    Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

    Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are delighted to learn that you could enjoy the location of the hotel and breakfast at the restaurant. Thank you again for your...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • US$ 153 - US$ 397 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Yokohama
    • #9 Romantic Hotel in Yokohama
    • #9 Business Hotel in Yokohama
    • #11 Family Hotel in Yokohama
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 372
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Rakuten, Travelocity, JAPANiCAN, Orbitz, Booking.com, Expedia, Agoda, Hotwire, Priceline, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Yokohama Bay Sheraton Hotel and Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Kanto >
    • Kanagawa Prefecture >
    • Yokohama >
    • Nishi-ku
    • Also Known As
    • Yokohama Bay Sheraton Hotel ,
    • Sheraton Yokohama ,
    • Yokohama Sheraton
    Add Photo Photos
    Traveller (722)
    Room & Suite (367)
    Dining (355)
    Pool & Beach (4)
    Hotel & Grounds (624)
    Bathroom (42)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 123 hotels in Yokohama
    InterContinental Yokohama Grand
    1,762 reviews
    1.82 km away
     
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    1,674 reviews
    1.67 km away
     
    The Yokohama Bay Hotel Tokyu
    1,525 reviews
    1.72 km away
     
    Nearby Restaurants
    All Day Buffet Compass
    130 reviews
    .03 km away
    Japanese Restaurant Ko-No-Hana
    35 reviews
    .06 km away
    Dorer
    18 reviews
    .01 km away
    Krispy Kreme Donuts Yokohama Station West Exit The Diamond
    40 reviews
    .04 km away
    Nearby Attractions
    Nissan Global Headquarters Gallery
    211 reviews
    .61 km away
    HARA Model Railway Museum
    143 reviews
    .56 km away
    Bay Quarter Yokohama
    125 reviews
    .57 km away
    Yokohama City Air Terminal (YCAT)
    35 reviews
    .42 km away
    Ask a question
    Questions & Answers
    mercs_benz
    30 October 2017|
    Answer
    Response from Garry H | Reviewed this property |
    Check trip advisor for all your questions there the experts. In town there are few good restaurants check with hotel when you check in.concierge there is amazing. Great hotel great people
    0
    Votes
    Karen S
    22 October 2017|
    AnswerShow all 4 answers
    Response from keroro7 | Reviewed this property |
    No, shuttle pickup. But you can use limousine bus from Haneda airport. Not sure of Naritta airport. The price of this limo bus is around 700 Yen one way.
    1
    Vote
    bcobb90
    14 August 2017|
    Answer
    Response from AmineCne | Reviewed this property |
    Hello, The hotel offer a taxi service to and from Osanbashi Pier for 1000 yen (if you take a taxi by your own it will cost 3 to 4 times this price). There's also the train option station is around 20 min from the cruise... More
    1
    Vote
    Room Tips
    "Ask for a room close to the elevator...mine was at the end of the hall"
    Read review
    "Rooms facing the bay (east) on the higher floors"
    Read review
    "Choose a different hotel"
    Read review
    "Definitely worth going for a room with club floor/lounge benefits"
    Read review
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