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09/07/2017 10/07/2017
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    Yokohama Bay Sheraton Hotel and Towers

    1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501 , Kanagawa Prefecture
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (640)
          Room & Suite (347)
          Dining (300)
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          Overview
          • Excellent27%
          • Very good55%
          • Average14%
          • Poor2%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          The Yokohama Bay Hotel Tokyu
          1,442 reviews
          #1 of 113 hotels in Yokohama
           
          Yokohama Royal Park Hotel
          1,564 reviews
          #3 of 113 hotels in Yokohama
           
          InterContinental Yokohama Grand
          1,608 reviews
          #7 of 113 hotels in Yokohama
           
          Hotel New Grand
          772 reviews
          #2 of 113 hotels in Yokohama
           
          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room
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          Reviews (881)
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          1 - 5 of 881 reviews

          Reviewed 3 weeks ago

          I arrived at the hotel via bus from the Haneda Airport. I checked in was given very little information, except where my room was located. It would have been nice to state whether there was wi-fi. Did it cost or was it free? Were there...More

          Thank Virginia D
          Response from YokohamaBaySheraton, Front Office Manager at Yokohama Bay Sheraton Hotel and TowersResponded 3 weeks ago

          Thank you very much for spending your important time to review your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are sorry to learn that your arrival experience did not meet your expectation. We could understand through your comments how you had difficulty...More

          Reviewed 3 weeks ago via mobile

          Excellent hotel with perfect service and amenities at a fair price with beautiful view of the Bay. The Sheraton Lounge floor area on the 26th floor offers great breakfast with Chef on position and in the evening light snacks that can constitute dinner if you...More

          Thank Patrice P
          Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 2 weeks ago

          Thank you for the excellent review and recommendation of our hotel! We are delighted to learn that you had a pleasant stay and were satisfied with the guest room and the Sheraton Club Lounge. Thank you so much for kind words for our staff and...More

          Reviewed 3 weeks ago

          had difficulty checking into my room s they had to " check" on the prep even after it was prepped. got to hotel right 3 pm so no real reason why it had to be re-prepped n not ready. very strange for a SHeraton. front...More

          Thank Bern C
          Response from YokohamaBaySheraton, フロント オフィス マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 3 weeks ago

          Thank you very much for your feedback regarding your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are happy to hear that you were satisfied with our location and our concierge service as well. In the meantime, we are sorry to learn that...More

          Reviewed 3 weeks ago

          You could do much worse for a business trip. Well located and good business service. Pathetic gym (for which you have to pay, which is extraordinary given its low quality of equipment). Concierge service quite good.More

          Thank hard2please2016
          Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 3 weeks ago

          Thank you very much for choosing Yokohama Bay Sheraton Hotel & Towers for your important business trip and for spending your time to review of your stay. Your comment toward Concierge is very much appreciated as it will encourage our staff to strive to maintain...More

          Reviewed 4 weeks ago

          Been there for a short stay during an unexpected layover in Japan. The room was very spacious as well as the bathroom. What a great surprise about the breakfast for a 4 stars hotel, which was of a great quality. Check-in and check-out both easy...More

          Thank RichardDST
          Response from YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and TowersResponded 3 weeks ago

          Thank you for taking the time to share your positive review following your recent stay at Yokohama Bay Sheraton Hotel & Towers. We are honored to learn that you enjoyed the room and breakfast. Your kind words for our staff are appreciated and we look...More

          The Yokohama Bay Hotel Tokyu
          1,442 reviews
          #1 of 113 hotels in Yokohama
           
          Yokohama Royal Park Hotel
          1,564 reviews
          #3 of 113 hotels in Yokohama
           
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          1,608 reviews
          #7 of 113 hotels in Yokohama
           
          Hotel New Grand
          772 reviews
          #2 of 113 hotels in Yokohama
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 156 - US$ 438 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Luxury Hotel in Yokohama
          • #9 Business Hotel in Yokohama
          • #9 Romantic Hotel in Yokohama
          • #12 Family Hotel in Yokohama
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 372
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Agoda, JAPANiCAN, Travelocity, Hotwire, Rakuten, TripOnline SA, Cancelon, HotelQuickly, Priceline and getaroom.com so you can book your Yokohama Bay Sheraton Hotel and Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Japan >
          • Kanto >
          • Kanagawa Prefecture >
          • Yokohama
          • Also Known As
          • Yokohama Bay Sheraton Hotel ,
          • Sheraton Yokohama ,
          • Yokohama Sheraton
          Add Photo Photos
          Traveller (640)
          Room & Suite (347)
          Dining (300)
          Pool & Beach (1)
          Hotel & Grounds (502)
          Bathroom (39)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Kathryn D
          I see in the pictures of the bathroom, there are toiletries, but what are in the packages? Is there in room coffee?
          3 May 2017|
          Answer
          Response from masanorik44 | Reviewed this property |
          As long as I remember, there are some free coffee in the room. I would recommend to become a SPG member before you stay there which gives you some benefits other than coffee.
          1
          Vote
          sani2284
          Hi, do you have two bedroom apartments for a long time lease!!? And if you do, does it include washing machine and cooking stove.!?
          6 January 2017|
          Answer
          Response from Amit_on_highways | Reviewed this property |
          No apartments in this hotel.
          1
          Vote
          desi852015
          Hi, what benefits do you offer to platinum members? thanks
          28 March 2016|
          Answer Show all 5 answers
          Response from Susan M | Reviewed this property |
          Write the hotel and ask them for an accurate answer.
          0
          Votes
          Room Tips
          "Upper floors have best views"
          Read review
          "Quieter Floors will be higher (away from Train Noises)"
          Read review
          "Higher the better"
          Read review
          "For me always a high floor (watch out for Godzilla and tsunami's!)"
          Read review
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