We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Yokohama Bay Sheraton Hotel and Towers

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Yokohama Bay Sheraton Hotel and Towers
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

844 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 273: English reviews
Start your review of Yokohama Bay Sheraton Hotel and Towers
 Click to rate
Hong Kong
Reviewed 5 days ago NEW

Sheraton is quite a safe choice in travel. This Yokohama Sheraton is conveniently located next to the main station, with direct underground connection. There are lots of shopping and eating place around. The hotel is styled old-fashioned way, but the room is huge compare to usual Japanese hotels. The staffs were all well-trained, and the concierge were excellent with great...

 Report
Helpful?
Thank Alex_AF
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for taking your time to provide us with your positive experience. We are so happy to hear that you were happy with our staff and services. We will share your positive comments with our reception team. Thank you again for your feedback! We look forward to welcoming you back in the future!

Sibu, Malaysia
Reviewed 1 week ago via mobile

I had a chance to stay in this lovely hotel during my recent business trip to Japan. The location is superb as the Yokohama Station is only a mere few minutes away, accessible through an underground shopping street from the ground floor. The room I stayed in was one of the corner rooms so it was extremely spacious with a...

 Report
Helpful?
Thank pennylaw
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you very much for staying at Yokohama Bay Sheraton Hotel & Towers. It was a pleasure having you with us! Thank you for your comments regarding your recent stay with us. We are glad to hear that you called us "lovely hotel" and had a great stay! We look forward to welcoming you back to Yokohama in the future!

Reviewed 1 week ago via mobile

I stayed in several hotels in Japan but unfortunately my staying in Sheraton Yokohama Bay shocked me. I booked a luxury bay view room for a value of 926 Usd for 3 nights. The hurting point is that i found less price of same room after my cancellation deadline was over. When i entered my room,i needed a telescope to...

 Report
Helpful?
Thank Tunc A
Singapore
Reviewed 3 weeks ago

My SPG Elite Gold status was recognized and check in was a breeze. The room on the SPG floor was spacious, clean and chock full of amenities. It had a view of the city. Hotel location can't be beat, with direct underground access to Yokohama Station and the giant Takashimaya mall. It's a 40 min ride on the Keikyu line...

 Report
Helpful?
Thank FootlooseSingapore
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for staying at Yokohama Bay Sheraton Hotel & Towers for your recent visit to Yokohama. I would like to take this opportunity to thank you for being a loyal SPG Elite Gold Member, and for taking the time to provide us with your feedback. We are so happy to hear that you took advantage of great location. Also,...

Kota Kinabalu, Malaysia
Reviewed 3 weeks ago

Stayed here for business conference. Found the room to be fairly spacious but the bathroom needs some updating. Service is polite and efficient. Breakfast buffet is varied and the dinner buffet was delicious and with lots of varieties. I really enjoyed my meals at this hotel. This hotel is conveniently adjacent to many shopping malls. Such a convenient location for...

 Report
Helpful?
Thank Mulberry79
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for your feedback and comments regarding your recent stay with us. We are glad to hear that you enjoyed breakfast buffet at Compass. We will share your comment about bathroom issue to related department so that we can improve our service better. Thank you again for your feedback! We look forward to welcoming you back in the future!

Singapore, Singapore
Reviewed 3 weeks ago via mobile

I stayed at the hotel when I was there on a business trip. It was my 2nd visit to this hotel since the first about two years ago. Here you will get to experience good Japanese hospitality. Clean rooms and good spread of buffet breakfast. Being in a location where it is connected to the train and bus interchange in...

 Report
Helpful?
Thank tiramisu_life
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for your feedback! We are happy to hear that you said you had "good Japanese hospitality" while you stayed with us. Thank you again for your feedback! We look forward to welcoming you back in the future!

Constantine, Algeria
Reviewed 4 weeks ago

Was there for buisness for more than a month. The hotel is perfectly located near the Yokohama station with a lot of shopping centers and restaurant around. The room was clean and comfortable but a bit tiny and old fashion. There's no much TV choice for non Japanese. The service is good and very polite.

 Report
Helpful?
Thank AmineCne
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for your feedback and comments regarding to your recent stay with us. We are glad to hear that you stayed over a month and enjoyed our convenient location! We’ll share your concerns with related departments so that we can improve guest services. Thank you again for your feedback and we look forward to welcoming you back again!

Osaka, Japan
Reviewed 4 weeks ago

I stayed here as a SPG platinum member and I found we should stay here after 1st of April 2017 because they are now having renovation works at higher floors until the end of March. Therefore no Club Lounge and no SPG preferred guest rooms to upgrade for SPG platinum members and most guest rooms are only 23 square (very...

 Report
Helpful?
Thank Sukjai R
YokohamaBaySheraton, フロント オフィス マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for staying at Yokohama Bay Sheraton Hotel & Towers. We appreciate for being a loyal SPG Platinum member and taking the time to provide us with your review. As you mentioned on the review, our towers floors will be grand open on April 1, 2017 as “Sheraton Club” which are more spacious and luxury. We hope to welcome...

Singapore, Singapore
Reviewed 16 February 2017

I stayed in Yokohama Bay for work and appreciated its location more than anything. If you only have a few hours window to do personal stuff while on a business trip, staying in Yokohama Bay Sheraton is the best thing that can happen to you. The rooms may be a little dated. But I liked that it was spacious. I...

 Report
Helpful?
1Thank TravelWanderBug888
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for your review. We are so happy to hear that you enjoyed every aspect of our hotel. The staff at Concierge and Bell desk will be happy to hear your warm compliment on them. Thank you again for taking the time to provide us with your positive experience. We look forward to welcoming you back again!

Riedstadt, Germany
Reviewed 1 February 2017

The Yokohama Bay Sheraton Hotel is a very nice place to stay in Yokohama duuring business trips. It is well located and offers a range of comfortable rooms and nice facilities. Also the German Football Team used this hotel during their stay for the World Championship. So it could not be so bad.

 Report
Helpful?
Thank Dieter S
YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for your feedback! We are so happy to hear that you said "highly recommended" to others. Thank you again for your feedback! We look forward to welcoming you back in the future!

1,164 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (590)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (48)
Viewed
Dining (44)
Viewed
Bathroom (36)
Viewed
Room/Suite (80)
Viewed
Other (336)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (563)
Viewed
Amenities (28)
Viewed
Dining (255)
Viewed
Royal Suite Room (114)
Viewed
Single Room (46)
Viewed
The Hotel (72)
Viewed
Twin Room (Panoramic View) (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Yokohama hotels
Nishi-ku
The Yokohama Bay Hotel Tokyu
Nishi-ku
Yokohama Royal Park Hotel
Nishi-ku
InterContinental  Yokohama Grand
Show Prices
Show Prices
Show Prices
Noge
New Otani Inn Yokohama Premium
Kannai
Hotel New Grand
Hotel New Grand
#2 of 112 in Yokohama
733 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Yokohama Bay Sheraton Hotel and Towers

Address: 1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501 , Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Yokohama
Price Range: ₹ 9,891 - ₹ 26,529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Yokohama Bay Sheraton Hotel and Towers 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Rakuten, Starwood APAC, Ctrip TA, Agoda and Priceline so you can book your Yokohama Bay Sheraton Hotel and Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Yokohama Bay Sheraton Hotel
Sheraton Yokohama
Yokohama Sheraton
Hotel Style:
#5 Luxury Hotel in Yokohama
#9 Business Hotel in Yokohama
#9 Romantic Hotel in Yokohama
#12 Family Hotel in Yokohama
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Yokohama Bay Sheraton Hotel and Towers staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Yokohama Bay Sheraton Hotel and Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have best views”
 of 5 bubbles KAHORUW, 31 Dec 2016 | Read review
“Quieter Floors will be higher (away from Train Noises)”
 of 5 bubbles LHOVancouver, 23 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles Amit_on_highways, 3 Nov 2016 | Read review
“For me always a high floor (watch out for Godzilla and tsunami's!)”
 of 5 bubbles 693JohnB, 1 Nov 2016 | Read review
“If you have SPG status you can take advantage of the lounge on the 26th floor.”
 of 5 bubbles jons1133, 25 Sep 2016 | Read review
5 of 5