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What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
This resort hotel really does have it all. From the highest standards in customer relations to the quality of rooms and the programs they run .... the Onsen, the happy hour that actually goes for three hours, the incredible sushi restaurant and of course those...More
I will be going back a second time.
Hakone itself is a Beautiful place.
The service here is great. The front desk, restaurant service all the way to the bell. It is the kinda place you can just relax and not leave your room if...More
This hotel is heaven, a real warm welcome on arrival. Super friendly staff and 3 hours of complimentary drinks between 4 & 7pm which includes champagne and Asahi draft beer served in the cosy lounge which has a real open fire in the centre.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$ 359 - US$ 858 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Luxury Hotel in Hakone-machi
#1 Family Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#1 Onsen Hotel in Hakone-machi
Non-Smoking Rooms ,
Number of rooms
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They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask... More
They do have the shuttle from Odawara to the hotel. I think you could ask them to help for that. You can just only ask from their e-mail (e-concierge) that provided on their website, they answer quite fast! Also, you may ask the time for the shuttle as the time I went, they had only 3 times a day.