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All reviews main building train station buy souvenirs view of the river open air onsen private onsen overhead bridge lady serving staff at reception breakfast and dinner meals served private room traditional japanese room traditional food convenient location stayed one night ryokan stay
Finding the hotel was very easy and it was super close to the station. We stayed in the Japanese style room with an open bath. The room was very clean and comfortable. The best part is having our own private open air bath with a...More
TL;DR: Musty odours, dirty bedding, stained walls, poor service. Attempted to charge the night we didn’t stay after telling us they wouldn’t.
After reading many positive reviews we thought we’d check this place out. To say we were disappointed is a massive understatement.
This hotel is located conveniently across the road from hakone yumoto station. To avoid crossing the road with your luggage, I recommend crossing the bridge on the 1st floor and then taking the elevator done to the street level. We booked a room with a...More
Stayed in traditional Japanese room with open bath. The room was comfortable.
A sumptuous Japanese dinner and breakfast was included, it was served in the private dining room. The open bath was on the balcony, and the view was nice, overlooking the river. The staff...More
We always looked for hotel with its own onsen on 6th floor so can see afar. Suimeisou has 5 though 2 of them require reservation and added charges. 3 open-air onsen means bathing in rain on rainy days. I had one in light rain. The...More