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6/11/2017 7/11/2017
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    Hotel Marroad Hakone

    1320 Gora, Hakone-machi, Ashigarashimo-gun 250-0408, Kanagawa Prefecture
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    6/11/2017 7/11/2017
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    US$ 187US$ 195
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    Traveller (77)
    Dining (20)
    Room & Suite (10)
    Hyatt Regency Hakone Resort and Spa
    1,023 reviews
    #1 of 244 hotels in Hakone-machi
     
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    Lalaca
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    Hakone Chiyodaso
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    #109 of 244 hotels in Hakone-machi
     
    Overview
    • Excellent17%
    • Very good47%
    • Average23%
    • Poor10%
    • Terrible3%
    Travellers talk about
    “half board” (2 reviews)
    Public Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Family Rooms
    Bar/Lounge
    Spa
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Hyatt Regency Hakone Resort and Spa
    1,023 reviews
    #1 of 244 hotels in Hakone-machi
     
    Laforet Club Hakone Gora Yu no Sumika
    182 reviews
    #19 of 244 hotels in Hakone-machi
     
    Lalaca
    98 reviews
    #55 of 244 hotels in Hakone-machi
     
    Hakone Chiyodaso
    54 reviews
    #109 of 244 hotels in Hakone-machi
     
    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (121)
    Traveller rating
    Traveller type
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    1 - 5 of 29 reviews

    Reviewed 31 July 2017

    Nothing to complain about. Excellent service. Splendid french inspired food. Yukata (kimono) to wear when visiting the onsen. WiFi in the room. And for the temperature - it was possible to open the windows and get some real fresh air. Though the hotel is a...More

    Thank arvestykker
    Reviewed 6 June 2017

    I stayed here with trepidation after reading previous reviews. Had nothing to worry about. Hotel in a very quiet safe leafy area. Reception and wait staff went above and beyond being helpful. Explanation was given to how things work in the Hotel and given a...More

    Thank Familyholsx4
    Reviewed 18 November 2016 via mobile

    The hotel was old but beautiful, settled amongst a beautiful landscape I felt in special. Then I met the staff. Treated poorly, not given any direction within the hotel itself. Refused access to their own restaurant and refused other services such as their in house...More

    Thank Aaron P
    Reviewed 15 October 2016 via mobile

    Hotel had a helpful receptionist called Mi-O. Sorry about spelling. She helped us out in timetables for buses n trains. Hotel shuttle also sent us to Gora as well as picked us up. Also free Hakone bus using Hakone pass is on the street right...More

    2  Thank S N
    Reviewed 11 September 2016

    Our supposedly non-smoking room stank of smoke (putting a "no smoking" sign in there doesn't make it a non-smoking room). The style of the bedroom was totally 70s, the bed side table had an AM radio built into it! Everything looked dated, and I don't...More

    1  Thank Ben B
    Hyatt Regency Hakone Resort and Spa
    1,023 reviews
    #1 of 244 hotels in Hakone-machi
     
    Laforet Club Hakone Gora Yu no Sumika
    182 reviews
    #19 of 244 hotels in Hakone-machi
     
    Lalaca
    98 reviews
    #55 of 244 hotels in Hakone-machi
     
    Hakone Chiyodaso
    54 reviews
    #109 of 244 hotels in Hakone-machi
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 136 - US$ 469 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Best Value Hotel in Hakone-machi
    • #23 Spa Hotel in Hakone-machi
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, JAPANiCAN, Travelocity, Ctrip TA, Agoda, Hotwire, Hotels.com, Rakuten, TripOnline SA, Priceline and Cancelon so you can book your Hotel Marroad Hakone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Kanto >
    • Kanagawa Prefecture >
    • Ashigarashimo-gun >
    • Hakone-machi >
    • Gora Onsen
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    Traveller (77)
    Dining (20)
    Room & Suite (10)
    Hotel & Grounds (54)
    Nearby
    Lalaca
    98 reviews
    .37 km away
     
    Laforet Club Hakone Gora Yu no Sumika
    182 reviews
    .17 km away
     
    Hakone Chiyodaso
    54 reviews
    .18 km away
     
    Hyatt Regency Hakone Resort and Spa
    1,023 reviews
    .42 km away
     
    Nearby Restaurants
    Itoh Dining by NOBU
    249 reviews
    .45 km away
    Restaurant Meissen
    57 reviews
    .13 km away
    Gora Brewery & Grill
    16 reviews
    .68 km away
    Gora Yoshicho
    15 reviews
    .26 km away
    Nearby Attractions
    The Hakone Open-Air Museum
    1,896 reviews
    1.37 km away
    Hakone Tozan Railway
    1,419 reviews
    .65 km away
    Hakone Museum of Art
    181 reviews
    .47 km away
    Gora Park
    395 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Ireland204
    27 January 2016|
    Answer
    Response from Geo-0131 | Reviewed this property |
    I guess that it's pretty late. Any time that we came in, the reception desk was manned. The bar is open to 11pm, and that's just round the corner from the reception area, so someone should be around. Have you tried emailing... More
    0
    Votes
    Room Tips
    "On bookings.com you can ask for a preferred room. I had the top floor with a small window overlooking the..."
    Read review
    "The rooms at upper level overlooking the mountain view"
    Read review
    "The combination Japanese and western style room is big and can accommodate up to 5 to 6 people. The toilet..."
    Read review
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